The Neela is tucked in a quiet location in Stone Town. The area was safe, accessible and within walking distance to all key places in Stone Town. The Staff were friendly and professional. The rooms are impeccable, large enough for comfort, super comfortable bed and modern appliances. The remote-controlled lights were great! The Neela has one of the best breakfast a la carte options! The Lobster Benedict was top notch! The Roof Top Bar/Lounge was perfect for sundowners and dinner! Loved It! I would definitely stay here again and again.

The fact that there is no elevator. The stairs may be a bit hectic for someone with knee issues.

The staff were an absolute delight. Such kind, helpful, and wonderful people! Our room was stunningly beautiful - we stayed in the superior king. The stone, finishes, decor, lighting were impeccable. The most beautiful hotel room I’ve ever stayed in. Location is great - in the heart of stone town and off the super busy street so was quieter and felt safe. Some have mentioned the noise from morning prayer, but we did not find this an issue. We could hear the call to prayers around 5am but wasn’t too loud from our room and only lasted a few minutes.

No pool - would be nice to have an agreement with one of the other hotels with pools. Very minor but given the price of the hotel, would be a great perk to have!

the property was exceptional! Never been to a more beautiful hotel. The art was clearly sourced and curated to perfection. The food was exceptionally tasty and even when there was an item on the menu we didn’t enjoy the staff did everything to get our feedback and make the necessary changes. The staff, and the hotel room, next to none. Every staff member met us with a smile. We love Neela, we will be back & tell everyone to come too

Nothing. It was perfect.

We had a wonderful stay at The Neela. We arrived on an early morning flight, and the staff were so accommodating and let us check in early. The room was beautiful and had everything we needed. The freshly baked cookies that were provided every day were a lovely touch. The breakfast was amazing and had a huge variety of items to choose from. We also enjoyed the rooftop bar and had a delicious dinner there as well.

Excellent food with excellent stuff. The hotel gives you more than they promise. Friendly stuff always helping and guiding. The breakfast was best in my life. Greetings to the chef Lance Louise who is amazing person and talented. Also I would like to thank the owner and Amir who made our stay better than it was. The rooms are clean and well-designed. The hotel design is mesmerizing.

Nothing. I wish the hotel has pool or contracted pool/beach.

I stayed for 2 nights, I would like to thanks Miss Tatu, Elizabeth, Zeina,Hadija,Mr Célestin, for making my stay at Neelan’s pleasant. The working staff is incredibly friendly and amazing. The food was yummy, compliments to the chef. Also enjoyed the rooftop bar.

I had room #2, the one giving on the street, a bit noisy at night.

The hotel is located near the water and nested within the never-ending alley shops. The staff were very friendly and helpful, and represented the hotel that made you feel at home. Although the menu at the restaurant was limited, the food was excellent!

The cafe on our floor wasn't open in the morning, which would have been wonderful.

Our stay was truly exceptional, from the moment we arrived, we felt welcomed. The hotel has a great location two minutes walk from white sandy Beach with Crystal clear turquoise water. The staff was really friendly willing to assist in every request. They do assist you with transportation and booking you your required trips.

Nothing

We loved how beautiful the property looked from a design point of view. The attention to detail is exceptional: from the materials of robes in the room, to the shower gel/shampoo… we loved everything about this property and felt very comfortable!

Nothing, we loved everything!

Beautiful hotel & rooms. Clean and food was delicious. Central location although no parking nearby. Helpful staff

Noise from the street overnight woke me up. I really liked the open plan bedroom/bathroom, but maybe not suitable for all couples…