Unbeatable location, amazing staff, and honestly, the room met expectations even if it was a little cramped. All I needed was a place to sleep for the night and it provided that. Great value for your money.

Mattress was a little old and saggy in the middle, but if they could get a new mattress, it would definitely move the place to the next level.

Fantastic location right in the center of Roppongi. Great for a night out down the main strip. The room has everything you need in it. The double bed could fit a couple. Big TV available to watch or stream in bed.

Staff did their best to accommodate English speaking guests, however it seems like the corperate solution is to force English speakers to use a seperate machine to check in instead of talking to a person like other guests were able to. I didn't really mind that much, but it did feel a little less human.

Basically everything was good. The breakfast was quick and surprisingly good. Lots of amenities (apparently standard in Japan) - you don't really even need to bring pajamas! It's very close to the Roppongi train station, which is great. Everything is super clean, obviously.

I only had a few small quibbles. There was a sign in the bathroom that said you needed to keep the door closed while you shower, and the toilet paper was a little thin. Trifles, basically - all in all it was great.

Great location, 3-5 mins walk for food at any hour of the day, otherwise it's right beside the Roppongi train station. Family Mart and a wine seller is right opposite the hotel. Tokyo Midtown was about 10 mins away, and very good food around (Michelin Bib Gourmand - Iruca Ramen - worth the wait!)

Lack of laundry services, however there was one about 15 mins walk. A little bit more pricier than the other APA hotel in the same area (15 mins away) that has more services, but if you are looking for convenience and access, this is location is better. Room small, but expected for Tokyo, and apparently is a standard package like any APA hotel.

Excellent location. Easy to access. 5 minutes walk from Roppongi station, 10 minutes to Ginza station, 5 minutes walk from the main Roppongi shopping street as well. super convenient. Amenities are good and the room facilities are well maintained and clean.

nothing specifically. Just generally hotels in Japan are very small with little to none walking space after placing the luggage.

The hotel is just a few steps away from the Roppongi Stn. The room was not well wiped down. I had to clean the dust on the bed headrest as it was very obvious. Like most APA hotels, the 11 sqm room is small but ok for a solo traveller like me.

The front desk staff could not advise me how to fill the form to send luggage to airport via Yamato Transportation. Language was a problem but having different staff giving me different advice means they are not properly trained to provide this service. In the end, I contacted Yamato via email myself and they guided me to the online English instructions for filling up the form.

The room itself was great, I was booking last minute during the golden week, so the price was a little steep

The location seemed great at first, until I was coming back at night. I wasn't aware that the area turns into red light district at night, as a woman it made me very uncomfortable and had a lot of people bother me every night on the way back, obviously not a fault from the hotel. The price was a little high

This APA hotel is awesome! It was our first time to Japan, so this was our first hotel. We didn't know what to expect at first. But from check-in to check out, the quality of service was amazing! The rooms are small (even the double size rooms, which my wife and I had). Travel light! If you bring a huge suitcase or multiple baggage, the hotel will have you keep your luggage downstairs free of charge. It's safe. They will watch it, and no one will go through your stuff. My wife and I had 72hr backpack and a Swiss duffel bag that had our clothes for 2 weeks. They provide all toiletries items and robes. There's a family mart across the street, restaurants connected to the hotel and throughout the alleyways, and a subway station about 200ft from the hotel. They also offer laundry service. Great location to get to other to other districts. It's very safe in the area and very clean. I'm from the NJ/Philadelphia area and traveled to other places, but I have NEVER been somewhere too safe...Tokyo and this hotel is too safe where it's unbelievable. Very nice people and convenient. It's worth the value and stay. Highly recommend.

The toilets are small, especially for guys. My wife is petite, so she had no problem. But me, husky/athletic fit, I did struggle, and it was uncomfortable to use. I almost had to squat to use handle my business. Nonetheless, everything else was good.

The location, the staff and the cleanness of the hotel. I recommend this hotel for every person who is doing like me which is only going to the hotel to sleep when travelling.

The room is a little small but I knew that by booking therefore I have nothing to complain about.

Great location in middle of Roppongi.

Staff at check-in demanded my passport or residence card on arrival at the hotel, perhaps because I am not Japanese looking. I am a naturalized Japanese citizen and found this to be profiling. I refused their request and they checked me in without problem. Perhaps the hotel should just everyone if they are Japanese or not before assuming.