The amazing friendly restaurant staff especially Ming. Very good selection of food and drinks. Very nice kids club staff. We had a problem with our initial room however it was resolved and we were very happy with our stay after this. We would definitely stay again in the future.

All your staff are amazing apart from the reception check in staff. They need some training from all your amazing waiters at the restaurants. The reception staff are extremely stressed and don’t even want to smile, we found them very cold. Also the kids club area and baby pool desperately needs to be refurbished, at times it had a bad old smell. So many amazing kids club activities though. For the size of the hotel I believe the swimming pools should be much bigger. However the private beach is extremely clean and nice. Also all the men bringing the luggage are so friendly and welcoming.

I had a great stay this time in Rixos Bab El Bahr. The service was really good and professional from all staff. The entertainment around the hotel is really professional and classy. Lots of activities to do. Enjoyed listening to the violin show, piano, saxophone and to top it all, the retro dance show which was superb and really felt like a professional entertainment show.

The rooms could get an upgrade to feel more modern and new. There is a part in the beach that is for adults only 16+ but this was not enforced as lots of ppl sit there with kids and noone informs them that it's adults only. Either remove the 16+ sign or place a security to ask the guests with kids to go to the other part of the beach

Place was nice and clean, good decent room size. The only thing was that the carpets were extremely in poor condition and having young kids who walked barefoot on the carpets gave us anxiety. Apart from that it was great.

Just the carpets and the kids pool with the slides were right at the end of the resort and it was quiet a bit of a walk for the kids to enjoy. Otherwise great.

The facility was amazing, the staff is great and very helping and welcoming. The staff who cleaned our room Sagar & Stella did an amazing job, left a note for us which now a days is not what you get to see in Dubai until and unless you are in a presidential suite. It made us feel special. I would highly recommend this property. another good thing was live entertainment which was amazing and very entertaining.

Food options for vegetarians I felt were little less. Quality of Naan was very low. staff of Asian cuisine restaurant was pretty rude. I was disappointed to see the Italian restaurant was closed.

great facilities and caters for everyone

It wasn’t great value because paid a premium price but couldn’t access the restaurants due to all of them being fully booked. There was a great mix of activities onsite and looked like kids and adults were having fun. my only recommendation is to leverage the water and sea more prominently and consider doing activities in the water at reasonable packages prices that a family can afford and enjoy without breaking the bank. it should fit in well with your all inclusive business model to extend added fun activities and services in collaboration with your Watersport partners

all in one place! you never get bored

check in is 3pm and we reach almost 6 because I leave work late, we miss the lunch due we check in late, but anyway they leave us to stay until 2pm next instead 12 that is the checking due we check in late, we when to have the lunch they don’t allow us because our lunch was the day before when we check in and we missed due we reach late from DUBAI, we try to talk with the manager of the restaurant to see if he allow us, and he say: if you miss or not your lunch yesterday IS NOT MY BUSINESS. I know the rules and we try to talk but wasn’t nice the way that he reply to us, I felt like I’m begging a plate of food.

Amazing facilities for children, great food selection, ease of roaming around, everything is in close proximity so not alot of walking around

The pool area for kids should definitely have a shade on it, considering it's almost 9 months of summer here in UAE, it makes no sense to have the kids pool without a shade on it Also, pls keep dental kits in the washrooms instead of making the guest ask for them

many swimming pools, variety of restaurants and foods, good entertainment, drinks and juices are available everywhere.

the automatic coffee machines were broken almost everywhere we went except in the counter in the hotel lobby.

Staff were great & the food options also good and different on a daily basis. Life guards at pool areas constantly on guard & in one case saved a child from drowning after his armbands came off coming down the slides. Barbecue & bouncy castles on fri & Saturday. A la carte steak house was great with decent options. Kids club was good with plenty to do for them All inclusive is worth it Pools great

The bathroom was clean although finishing touches weren’t up to 5* standards as we as bedroom. (Delux double bedroom). Pool was busy and difficult to find loungers as people had claimed them by leaving towels on all day! A la carte Turkish restaurant tasteless & Italian ok but nothing special Nothing much to do outside of hotel unless you book excursions

It was good stay... specially the location was amazing... we enjoyed a lot. Chandan the life guard was good. He helped my kid a lot when he was swimming. Rest other staff was also very cooperative.

We reach late but staff at reception told me I can get lunch but when we reach the retsurant staff said we can't give you food because its close. This was only incident which I don't like.