The staff at The Townhouse are by far the friendliest, most welcoming and attentive staff I have ever come across! They are all fabulous! Very spacious, comfortable room. Very good food in the hotel restaurant. I visit Arbroath regularly this is now my go to place. Thank you for a charming stay and thank you for such pleasant interactions with every member of staff we encountered.

Not a criticism of the hotel but our view wasn't the best. However, we don't spend a lot of time in our room so this was not an issue for us, and would certainly not prevent future visits.

The staff were so friendly and attentive, we travelled with a toddler and they made so much fuss over her and made sure we had everything we needed for her. The room was clean and had everything we needed and the location was great if you come out the hotel and turn left you can walk to the beach, amusements, outdoor pool and parks. Lots of chippys and the harbour. If you go to the right lots of shops and the abbey also cafes. We didn’t walk miles but there seems to be loads to do. We didn’t eat at the hotel but the menu sounded lovely.

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Very friendly and welcoming staff, attentive to your needs in a timely manner. Honestly would move heaven and earth for you if they needed to. Great range of food and drinks at a reasonable price point. Cleanliness of our room was perfect upon arrival, and this standard was kept on the daily tidy up from the housekeeping staff!

My only dislike is that the single beds are very small. It might just be because it’s been forever since I’ve slept in one but as a fat man that was definitely a tight squeeze for me not to fall out the bed 😂

Good location, attentive and welcoming staff, good restaurant, new furniture, unoccupied power plugs in all the right places.

Rooms looked different than in pictures (not worse, just different). The most impractical shower even for British standards (who thinks separate warm/cold controls at mid shin height is practical, especially when you cannot bring down the shower head near the controls?). Somewhat noisy ventilator/AC outside the window (ear plugs provided).

Staff were lovely, and immediately responded to a small complaint I had politely. Location brilliant, shops and harbour on the doorstep Quiet, they provided ear plugs as a just incase the seagulls were noisy Comfy bed and room Lift Everything needed

Having to walk through pub/restaurant to get to room, although wasn't to much of an issue as people were sat down. Finding someone had left underpants behind bathroom door, but staff responded immediately to this issue 🙂

Breakfast was hot and looked and tasted good.Waiting staff were very friendly especially Susan.Evening meal excellent which resulted in 4 clean plates.

Thin walls in bedroom so next doors television caused us issues and resulted in us banging on the wall at 1am to ask them to turn it down.Complained after 1st night and second night was quieter but could still hear it.Double bed was small and could have done with a lamp on both sides of the bed.

It was in an ideal location, staff were very welcoming & helpful. Hotel was nice & clean also had a lift which we now find very helpful. The room was nicely furnished & had a good shower. Found the bed a bit soft but thats just a personal thing. The meals were delicious & the place had a happy friendly vibe.

There was no heating in our room on 2nd night of our stay nor the corridors along the hallway, spoke to a staff member who said they’d see to it but nothing happened…was disappointed.

The staff were really approachable and helpful, nothing was too much trouble. The room was exceptional value for money, decent size, big bathroom and spotlessly clean. Bed was comfortable, with good quality linen, and extra pillows were appreciated. We could hear someone snoring through the walls but that's not the hotels fault, plus my partners snoring is horrendous so no doubt some other poor soul was suffering that in another room! The hotel does provide complimentary earplugs, which were a nice touch. We had breakfast one morning and found the food excellent quality and good value for money. We managed to park in a street just behind the hotel, no parking charges but make sure you aren't in a limited time zone. We will definitely stay again in the future and would recommend!

The shower in our room was connected to the taps, which made it a little difficult to regulate the temperature. Water pressure also dipped a few times but it was manageable!

Central position near to free car park Staff very friendly and professional. Food good and a good supply of tea & coffee for the room Lift available

The room was quite small which meant and as the bed had a protruding base frame we kept banging into it due to the lack of space The hotel advertised free Wi-Fi but we couldn't get it in our room, when we queried it was told it wasn't always available in the back rooms of the hotel

Rooms were basic, but very clean, location was excellent being in the High Street, yet very quiet. Restaurant was excellent, food was awesome, all staff were outstanding, friendly and accomodating, they make an awesome coffee and a mean cocktail 🤣

The walls in the rooms were very thin, no privacy, if you know what I mean 😉