Staff were so friendly, made you feel at home. The breakfast was delicious. Our room was lovely too, bed super comfy and such great value for money.

The floor was marble in the room and whilst it was beautiful it was really cold, nothing a pair of socks couldn't fix though to be fair. Breakfast room is really tiny and it was full when we wanted to eat so the staff were lovely and told us they'd come and get us when a table was free but this was about a half hour wait. I'd recommend maybe asking people to book their slot so perhaps they can manage the space that way to save hungry tums!

The house was in a great central location, rooms were small, but perfectly adequate, decorated in white giving a fresh modern feel, everything was very clean and well equipped. especially the en suite. Love the fresh milk available in the fridge on the landing and cold water dispenser. Breakfast was delicious, great variety, all cooked perfectly, served by friendly helpful staff. Will definitely be back in we are back in the area. Highly recommend

Parking on front is on a busy main road, which sometimes makes it differcult to get across from the opposite side of the road. But saying that, once you get used to it, its fine.

Well situated a short walk into town. The room we had was lovely, clean comfortable with a huge bed, bathroom and little dressing area beautifully decorated.

We had a slight issue checking in and contacting the host was tricky however I think it was because we booked very late in the day - the self check in system that they use looked pretty efficient! The issue was dealt with quickly once we spoke to the host and we even received an upgrade which was fabulous!

The property was clean and well maintained. It was situated on a busy road but the noise from the traffic was not as intrusive as we thought it would be. It was lovely and clean and the hallway was very welcoming with little fairy lights and lovely scent diffusers. The town centre was close by and the beach a short drive away.

The room was pretty small which also led to the bathroom being small also. The shower was the smallest I have ever encountered and had we been much larger people, we wouldn’t have been able to squeeze in it!

We stayed in the B&B for a nearby wedding. we had our 2 year daughter with us so we stayed in the top floor bedroom where we had the option of two single beds for her to sleep in and my partner and I had a double. she’s too big now for a travel cot. The B&B is in a central location, it’s very smart, clean, and the breakfast was delicious! the owners were lovely and very accommodating. we needed a microwave to heat our daughters milk in the evening and somewhere to store our milk and this was no problem at all. We’d highly recommend this B&B!

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Really clean comfortable nice decor good quality pillows and bed linen. Little touches like tea coffee biscuits. Very helpful host nice breakfast in the morning lots of choice

Would of liked more central to town centre but was only £5/6 in a taxi. Parking was tricky would help if there were bays as I had to go and kindly ask other guests if they’d mind moving slightly to allow me to park. Could of caused an issue but was fine.

Convenient location (central, easy free on street parking nearby, frequent local public transport connections) well equipped room, comfortable bed, good lighting in room, quality food and service at breakfast.

Communication - the hotel sent several automated emails with contradictory instructions (some clearly obsolete, still referring to 2020/21 restrictions!) in advance and during the stay - and there appeared to be nobody available onsite with guests self-checking in and out.

Lovely decor modern and light , the shower was excellent and so was the lighting. The breakfast room was stylish and well thought out! So clean and the room had a lot of little touches including a dressing gown and a coffee machine and kettle. I have stayed in 5* all over the world Grosvenor Lodge is one of the cleanest with attention to detail and an amazing breakfast. 100%

There was nothing I did not like

Very clean, tidy and well presented room with good en suite. Plenty of coffee & tea with freshed chilled milk which is much nicer than UHT cartons. Very quiet during the night. Friendly and accommodating staff - let me leave my vehicle while I did the Bournemouth 1/2 marathon and use the facilities when I returned 😊 Good location - short drive to beach. I opted for a light breakfast which was cooked to perfection.

Nothing!

Tiny, nice hotel, kind and helpful staff, absolutely clean room and bathroom, comfy bed. Coffee and tea machine in the room, so you can easy make a hot beverage and having a rest with, after a busy sightseeing day. The breakfast is also tasty, healthy and beautifully served.

The safe, in which the key is hanging before check-in, a little bit tricky to open, but with a few times trying finally I managed to open it.