Greeted with smiles from very obliging young staff which was great to see Which made a huge impact right from the very start - a couple of young gentleman offered to take our luggage to our room which was great especially regarding stairs once again - we both enjoyed our Cajun chicken from the popular restaurant- Our room was a bit dated but to be expected considering the age but was very tidy clean & fresh and the quietness was a relief after many noisy stays in other places on our trip . Plenty of car spaces at front of hotel - we could not rate this hotel high enough regarding service - a fantastic stopover for all 👌

Stairs re luggage for some

We forgot to ask for a room on a lower floor when we booked , the room that we were given was on the fourth floor and didn’t realise the hotel does not have a lift but they quickly moved us to a more convenient room so my husband did not have to climb up and down 4 sets of stairs. (He has breathing difficulties) Our room was very clean and comfortable, the staff were very professional, but chatty at the same time. We had dinner in the restaurant on the night of our stay and I can say it was excellent, it was cooked fresh for each person and came out piping hot and very tasty. Breakfast in the morning was to the same high quality. I would highly recommend this hotel if you are looking for a place to stay if you are going to staying in the area.

Nothing.

The hotel staff were friendly and incredibly helpful on arrival. We were made to feel very welcome. The added luxury of having the option of receiving your breakfast in bed was a delightful surprise and the one we opted for. The breakfast itself was fantastic. Well made with what seemed like fresh products and the extra little jams and marmalades were a special touch. The room, although slightly basic, was very clean and comfortable and suited our visit entirely. Overall, we enjoyed our stay and would definitely return.

I can't think of anything. We were delighted with our visit and stay. Was excepting it to be slightly noisy due to the bar area, but we didn't hear a thing.

I think that "service" is the receptionist's raison d'etra. Clear and accurate details were communicated succinctly when I arrived. Then, on enquiring about dinner, he ensured that a chef was available and then took my order. When it arrived, it was still too hot for me to eat, so I gave it 5-10minutes.... and it was very tasty. (Tuscan chicken pasta). Likewise, I had breakfast in my room and it was quality and hot enough.

It was all over way too soon for my liking.

The hotel is in a good location with plenty of parking. Our room was very good and the very comfortable bed made for a really good sleep. We had a drink in the bar before dinner and the barman was very welcoming and helpful, in fact all the staff were extremely courteous and kind. The dining room is well laid out and we had a very nice evening meal washed down by a bottle of the house red, a really nice wine at the reasonable price of £20…..a bargain. The breakfast was one of the best we have had for a very long time, everything freshly cooked and piping hot, the scrambled eggs were absolutely perfect. We would highly recommend the hotel to anyone visiting Elgin

Nothing really not to like

Great location, lovely building, tasty breakfast and decent size room. Staff exceptionally lovely.

I was in a budget single room , room was great and it was actually a double bed! Incredibly hot though as an attic room and it was really warm weather. En-suite was tiny and the sink was weirdly above the toilet cistern which was incredibly inconvenient as you had to kneel on the loo to reach it. Had to fill the kettle with a mug too.

Staff were very welcoming and friendly. Room was of a good size and clean. Breakfast was excellent with plenty of choice. Bar was well stocked and reasonably priced. Evening meals looked good although we did not try. Excellent location next to train station and 10 minute walk in to town.

Bed was too soft for our liking. No hairdryer in room didn’t ask at reception for one so not sure if available. We were on 4th floor which was fine if able bodied but there was no lift.

This is the second time that we have stayed at The Laichmoray. What a fantastic hotel this is. When you go on holiday you want a clean room, a comfy bed, a good breakfast and great staff. Tick, tick, tick and tick. Check in was faultless. Our room was clean and tidy. You pre order breakfast the evening before. We have no issue with this at all. Especially in these current times when people still wish to keep a little distance. Food is cooked perfectly and served on time. Anything you need, you just have to ask. The staff are always ready and willing to help you with any request. Rooms are serviced every day. Bed was extremely comfortable, great sleep every night. We were at the front of the building and noise was never an issue. The location is perfect if you fancy a wander in to the centre and the train station is right across the road. We ate in the hotel four nights out of the five that we stayed. Always a good idea to book as it is a busy place. Food and service in the restaurant is impeccable. Would highly recommend this hotel to anyone visiting the area. Can't thank the staff enough for making our stay so pleasant. Without a doubt we will be back again.

The breakfast was hearty and plentiful. Tea, toast and coffee readily refilled. In my room, the bed was comfortable and tv well placed. Lots of power points for phone and electronics chargers. I had an evening meal with friends which was lovely and lots if choice.

Albeit the shower in the room was great, the sink area had no room to place wash items etc

Food was lovely, I recommend having dinner in the restaurant. I was in a budget room which was perfectly fine for me.

The lock on the door to the room is a bit strange and I could not work out if my door was locked from the inside at night time. The bathroom could do with a towel hook on the back of the door to use when coming out the shower. Neither of these small issues would stop me staying again.