Breakfast was excellent, accommodation comfortable and the staff were very very good. We had an internal room with no window so when the electrics wouldn't work it got rather dark. The staff dealt with the problem quickly and treated us appropriately. All in all, we had a good two nights here. Not sure I would say it was romantic however 11 out of 10 for the staff though.......

We didn't enjoy seeing older residents struggling up the two flights of stairs. I appreciate that it does make it clear in the advertising that there are no lifts. But in this day and age, I would have thought a lift was a standard requirement.

The hotel is situated in the town of Kirkintilloch and is a family run concern. Everything seemed modern or recently refurbished, and room had all the usual facilities, with good bathroom/shower. There is private (barriered) parking adjacent, which is worth knowing ahead of arrival. The town itself is quite historic and great for strolling about, with a range of places to eat, but the hotel food was excellent. Staff were extremely helpful and friendly.

Some slight traffic noise, but double glazing kept this to a minimum.

The Staff were very helpful, I asked for an iron at reception and it and the ironing board were there as we got to our rooms. The rooms were lovely and clean and we enjoyed the biscuits that were with the tea and coffee and hot chocolate, a wee bonus as my daughter loves hot chocolate and it's normally just tea or coffe😊 Breakfast was really good and great variety of hot items as well as the continental choices with cereal, yoghurt, fruit ham, cheese croissants and pastries etc The dinner in the restaurant was exceptional and good prices. We would definitely go back.

The only thing would be the stairs upto the rooms when you have luggage, a nice wee elevator would have been nice. But on the plus side , it keeps you fit!😂 We also had to book 2 rooms, couldn't get a family room for me, my husband and adult daughter who has a brain tumour and brain injury so can't be in a room on her own. A family room with 3 beds would have been a less expensive option for us.

We stayed at The Broadcroft as it is close to my son and daughter in law's home. The hotel is stylish and clean, the staff friendly and helpful and the restaurant offers excellent food, including an extensive buffet breakfast.

After a five hour plus drive I was ready for a cup of tea but there was no kettle in the room. I asked Reception for one and it took quite some time to find one that worked but this was eventually sorted out . The room was quite small with no dressing table and little hanging space for clothes.

The staff were friendly and helpful. Great power shower in room. Modern clean rooms. Good breakfast. Kirkintilloch is a lovely friendly place with a few nice restaurants. Car park available for residents.

Not a real problem but doors locked at midnight, have to call night porter to get in, not a big problem but I'm a smoker and tend to be up late, so didn't smoke after midnight. Obviously this is done for security.

Lovely clean hotel. Staff were exceptionally friendly and we feel they really wanted to make our stay enjoyable. Food was lovely, beautifully presented and tasty. Room was on the smaller side but perfect for our needs, lovely toiletries and clean. The staff really made this hotel standout for us, they really were lovely!

No lift to the rooms - carrying a fairly heavy suitcase up two flights of stairs was hardwork!

The breakfast was yummy. Really laid out invitingly, the food was Plentiful and we enjoyed pancakes, pain au chocolate , scrambled egg which we were assured would be changed if not at temperature For us. Tea aplenty. Top marks. The bacon was delicious.

My fault. My husband forgot to request a low room for us, I have arthritis and as the stairs were plenty, I found myself having to slowly climb. The room, no.12 was adequate.

Very clean and tidy the staff were exceptionally friendly

No lift the stair lift went up 2 flights but the rooms were 2 more flights up metal stairs my mother struggled, if you are able bodied then a excellent place to stay I would not go back with my mother( also my mother's purse was taken from her room the staff did all the right things ie phone the police took statement)

Very comfortable updated room. Excellent hot breakfast included. Friendly and helpful staff.

No lifts, I didn't realize when I was offered help with my luggage that the hotel has no lifts so I declined. In retrospect that was a poor decision as the rooms are on the top floor. The reception staff should mention this at check in so people can make a more informed decision when offered help with their luggage.

The staff were amazing - really helpful and very friendly. The breakfast was substantial and extremely tasty. Dinner menu eclectic and good portion sizes.

Really quite expensive for a room with no window! Noise from event of the Friday night disturbed us until midnight. The mattress had a waterproof cover but there was no layer before the bottom sheet. This made the bed sweaty and not very comfy.