Very clean, very comfy bed and excellent location, Nicely decorated

The check in was a nightmare: the app to obtain the digital key to gain access did not work and had to wait nearly one hour just for some guests in the building to kindly let me in so I could pick up the plastic key from inside. Tried to call the property several times with no answer only until several hours later. We had the room on the top floor which was extremely hot and could not sleep well, having A/C would definitely be a bonus

The room was clean and fresh - perfect for what we required - plenty of room for all four of us and the bathroom was lovely and clean - great shower. Beds were all comfy and extra pillows and blankets were available

Four of us booked in but only 2 cups - given milk but no tea coffee or sugar available so had to go out and purchase - not sure if I read that it would be supplied but bathroom supplies were available - no hair dryer in room.

Very spacious and new studio. Bathroom had a good size and the living space was lovely especially the tucked away kitchen was a clever solution. All in all we Really enjoyed our stay. The location was also fabulous right at Notting Hill gate

The entrance area looked a bit sketchy at first and also was not very welcoming. Also the internet upstairs was a bit unstable.

Really clean, friendly welcome and easy check in. Location great for tubes, buses and also for exploring Notting Hill and Portobello Road. The facilities in the room were really good. Kitchenette with everything you needed, fan in the room. Plenty of storage space for clothes. Beds comfy and clean. We were in a basement room at the front but it had a big window with plenty of light coming in so did not feel like a basement. Would stay again.

Very minor points, no shelf or basket in the shower to put shampoo etc. Could have done with hooks on the back of the bathroom door. Beds moved quite a bit, wheels would have benefited from being able to be locked. None of this detracted from our stay they are just little things that could have made it better.

The area is lovely and well positioned to move around: lines central and circle are just at the end of the road. The accommodation itself is beautiful and cosy. The staff is very helpful: we couldn’t find the hairdryer so we texted them via whatsapp and someone brought it to us. We had a late-night flight so we wanted to make full of use of the day exploring the city, without having to drag heavy bags along with us, and they kept them for us.

There is space for improvement, which is not necessarily a bad thing. For instance, there is a big backyard at the rear, looking like a construction site at the moment. I hope they create a gorgeous English garden there with areas to sit and relax, maybe have a cup of tea. It would be the end of the world and guests could appreciate the view from the windows as well. Plants could be implemented at the front too, it was a bit bare. The place has so much potential! One thing I did not love was the shower mat, I’d lose that. Everything else was spotless.

super clean, excellent location and roomy. it was also a good price.

tough getting up the stairs with luggage but managed it

Perfect location—steps from multiple tube lines, coffee shops, Portobello road, etc. Great home base for sightseeing around London. Room was spacious, with lots of light (we were on 2nd floor). Nice to have a little kitchenette to make coffee and tea and access to silverware. Great to have a smart TV in the room for downtime as well. Staff was super friendly and helpful. Most importantly, the bed was SO comfortable. I can’t tell you how many Airbnbs, etc., we’ve stayed at with sub par beds. This one was perfect!

Some aspects of the unit didn’t work perfectly. Our bathroom sink drained very slowly, making the sink a bit of a mess by the end of the stay. Our TV remote seemed to have a mind of its own—working sometimes and not others. Also not ideal to not have A/C. It was chilly while we went, so it worked out fine, but I would have had a tough time in the heat with just a fan.

This place is in a great location, super close to shopping, food, and underground. Easy walking distance to Kensington Palace and Hyde Park, also Portobello Road. It was very clean with comfortable beds and pillows. The bathroom was a decent size for London. The room was very spacious with plenty of places to sit and eat or watch TV. The kitchenette was great, we used it every day. It's nice to be able to have food at the house if you're tired and don't want to go out. The staff was very helpful.

Nothing really, just a few things to know before you book. This is not a hotel with a front desk staffed 24 hours, but if you message them, they will gladly take care of whatever it is, it just may take a while. There is no air conditioning. We went in April so we just opened the windows and used the fans and it was fine but in the middle of summer it might be an issue. There is no elevator and there are many stairs.

Location is excellent. Quiet road but so central to Notting Hill. Big windows that open wide, so it's light and airy despite being lower ground floor. There's extra loo roll and shower gel by the reception desk if you need it. Lovely light in the bathroom mirror. The kitchenette is tucked away nicely.

The bed shoots a couple of feet across the room when you move. It really is ridiculous and it would be so easy to fix by putting something under it to keep it stable, a small rug or some of those little coaster feet with breaks. We also found the bed really hard and got sore shoulders from lying on our sides. The room didn't look as pristine as the photos but it was clean. The water doesn't run cold from the sink so we bought bottles, refilled and refrigerated.

Location fantastic for Notting Hill Gate tube. 2/3 min walk max. Lots of cafes etc close by and also Tesco, M&S and Boots within 5 mins walk. Appt was clean and well equipped. Great little kitchenette plus basic needs eg hairdryer. Bathroom was lovely and supplied shower gels etc. Met with a warm welcome and easy check in. Requested 2 keys which was no issue.

Would advise that there is no lift (I may have missed this in description) so a fair few stairs to top floor appt. Although heating was on it got a bit cold in the night/morning but not more than a jumper or dressing gown didn’t fix!