great location. friendly staff. generally quiet clientele. updated bathroom & kitchen. well equipped for extended stay. elevator greatly appreciated. I was in a single, and in the basement.... but the 2 young families I was traveling with had 2 bedroom flats which were very roomy and nice. I had a sliding door to a tiny patio, but as other flats looked directly out on it, it really wasn't usable. That said, I really appreciated being able to open the door and get some fresh air.

The bed in my flat could use a new mattress. also, often the proximity to the elevator was bothersome because of the noise of it working sounded like it was right next to the bed. I'd stay there again but specifically ask for a different flat. I think 3 pm is a standard check in....but having to wait 7 hours after a transatlantic flight wasn't fun, and the cost to book the previous night in order to check in earlier was prohibitive

I cannot see why this place does not get high ratings! I stayed for five nights and it was amazing. The service and location were perfect also the appt size was unbelievable! If you want a place to have good sleep this's definitely the one. Yes it's not close to any underground station but it's only 10 mins and walking is perfect in London I agree that upper floor may cause some noise but for me wasn't an issue! I would stay here again rather than paying mu budget to five stars hotels in London Anka the reception was amazing and so helpful. I recommend the stay here.

Anka at the reception was brilliant. Friendly and helpful (flat was missing a frying pan and Anka lent us her own). Flat was spacious; 2 sizeable bedrooms; 2.5 bathrooms (2 with bidets); 3 portable ACs; fully equipped.

The apartment is very comfy and modern. Fully equipped with washing machine and fully functional kitchen. Since it was autumn, there is sufficient heating provided in the room. The receptionist Anka is very friendly and explained the room to use when we first arrived. Property is very close to Hyde Park and the Natural History museum. However, the nearest tube station i.e. Gloucester Road is a bit further i.e. 10 to 15 minutes walk away.

Price is a bit on the high side since it is located at the posh Kensington neighbourhood.

The apartment is really nice modern and the space is really wide for good value of money Everybody was friendly there I really liked

But I didn’t like the reservation team I don’t know if they have a lot of requests to give late replies or they just don’t care because everybody looking for this property

The unit was clean and close to Imperial College, it is a little far to walk to the underground. The kitchen appliances were new. We were able to store our luggage when we arrived early.

The decor was very minimalist. I would have liked something a little more charming.

Location excellent. Lots to do, great museums just around the corner and London's best park. the front desk staff were quite attentive and quick to address any issues

The area for the bed was quite constrictive. I'd consider exchanging the spaces of the dresser and bed. or simply remove the half wall.

location was immediately adjacent to Imperial College and many museums. It was within easy walking distance to the Royal Albert Hall, and Hyde Park. Local Pubs and Restaurants are also close by.

Hotel does not have a restaurant or bar.

Great location to many things we wanted to visit , staff was extremely helpful and kind would definitely recommend and book again

Ceilings a little low upstairs for a tall person and shoshower temp a little off bit nothing major

Great location, easy access to underground and museums. Friendly welcoming staff. The apartment was clean, very spacious, and well equipped .very comfortable.

There was no TeaTowels to dry up small amount of washing up, but there was a dishwasher. There were no tea spoons But these did not affect our stay