This was the last part of our stay around Plymouth. The first two nights had been disappointing. Rooms by Pierre Bistro more than made up for them. I am not exaggerating when I say that it was perfect. In particular, I can not praise the staff highly enough. They were attentive, funny and interesting to chat with, and incredibly efficient. The food was fabulous. It was a superb breakfast, and the evening meal (try the pork medallions!) was really tasty for the price. The room was beautifully presented and felt very special. Everything on the site was immaculately well kept. I can't recommend this stay enough. We rarely do return stays, but this will be one of the exceptions.

Nothing!

Location, ambience building. I loved it so much last year I wanted to visit again.

More options for breakfast. It would be nice to have more veg or vegan substitutes available or an alternative to bacon/ pork. It's a shame you removed the omlette from the menu. One of my pillows was not clean. I stayed in room 14. Please ensure cleaners inspect the pillows properly. I wish you had put my mum on the ground floor as requested. LG was really not that accessible. It would have also been nice if we were on the same floor having booked two rooms.

Our room was beautiful. It overlooked the garden and I loved the shutters on the windows. Everywhere has been beautifully restored and we were told that each room is unique. The bathroom was a very good size, with a lovely big walk in shower. The bed was very comfortable, but I personally found the pillows a little too soft (my husband thought they were ok though). I like that you're given a voucher for free parking, although you might not get close to the rooms as it's a very popular car park. There is, however, a little turning area where you can drop your bags off. Be aware, however, that check-in is in the bistro opposite the rooms and you'll need to check in first to get the front door key. Breakfast was in the bistro and there was a good choice of food. All of the staff who we met were very friendly and helpful. We will definitely stay here again.

bed was comfortable, bathroom was nice although the tap in the sink wobbled

there was no space to keep clothes. no wardrobe or chest of drawers, not even a hook on the back of the door for a damp coat. the only drawers in the room were very small and we had to put our jumpers on the shelf under the tv. we borrowed some coat hangers and hung clothes from the wooden pegs in the bedroom. when we asked a member of staff if there was anything that could be done he just said that we should have looked at the pictures online properly! there was no possibility of moving us to a room with storage.

Well...i will tell you that this place was amazing!! A 10+++. My hubby and I planned an impromptu road trip and saw this place on Booking.com Neither of us had been to Plymouth and reviews looked great so we choose this place. I just can't put in to words how beautiful and unexpected this area/hotel/restaurants was...choose it and I promise you won't be disappointed. I am from Northern California and we live in Savannah Georgia and spend 5 months a year in Lincolnshire...we travel, and this place is a hidden gem! Book it!

nothing

Well-decorated, comfortable room. Good breakfast. Friendly, welcoming staff.

The restrictions on the location meant that when we arrived, at around 21.00, the kitchens had closed and staff had had to wait around to provide us with the key to our room. We made our arrival time clear at the time of booking but had to confirm it a second time to make sure the keys were available. It would have been nice to have been offered the opportunity to order some food or drink in the light of the time they knew we would be arriving at.

History of the building and the clever way old and new has been combined. The neutral colours were calming. The view was relaxing and it was clean and inviting. The convenience of the restaurant was perfect! All the food was excellent and the service was great. Lisa was attentive and went that extra mile with a smile, nothing too much trouble.

We asked for more coffee pods and were told housekeeping will provide 3 in the morning as we get 3 a day? Two people in the room, so why 3 and not 4 pods, and why could we not be given 2 that night 🤔 We would off happily paid but felt like it was a rule not to be broken. My sister asked Mathew at the bar. But this is a minor dislike. Otherwise, we really enjoyed our stay.

Comfortable bed. Breakfast very good choice and quality. Evening meal in restaurant very good with very attentive staff. Convenient location for local public transport

Towel hanging peg broken. Lighting in bathroom poor, especially for shaving. Nowhere to place soap/shampoo in shower. Shower tray did not drain. Day after shower, water was still 1 inch deep in tray - and cold to step into! Impossible to reach and close upper window shutters so street lights illuminated bedroom all night - very irritating!

The location is exceptional. The room was excellent with all the facilities you need. One negative is that it was far too warm which did affect sleeping. The thermostat on the radiator was broken and therefore could not be turned off. There was a heater/fan in the room but would have been too noisy to keep on all night. Breakfast was excellent, good choice of food. All staff that we came into contact with were friendly, helpful and attentive.

The only thing was as described above - bedroom too warm.

The room was full of character and in a great location for what we wanted. Car parking was included in the price which isn't the case with all Royal William Yard choices. Enjoyed a lovely breakfast in the main restaurant - possibly the best scrambled egg on toast I've ever enjoyed. The bed and bedding was amazing - so much so that we've ordered some for home from the supplier shown on the labels. Staff in the restaurant we really friendly and access to the room was easy 24/7

The room was a bit cold. We mentioned this at breakfast on the first night and were told that the boiler should kick in when the temperature drops below 21C. It was 18C and no heating. I suspect there is a fault with the heating - a shame as it took the edge off what would otherwise have been a truly excellent stay.