Reception staff very knowledgeable and pleasant.

Breakfast in the sports bar. Be aware your having your breakfast in amongst all the leisure centre users. It’s very hectic and noisy, leisure centre users are getting their refreshments in amongst you. Also breakfast items had to be replenished at the request of the guests. I personally think the staff should be constantly checking for shortages and topping up. Not the guest asking for glassware, coffee machine being topped up. Hot food items absent. Please note the staff at breakfast are extremely pleasant they just need better organisation. The hotel are in the process of having a new restaurant built and hopefully this will alleviate the above problems and a more pleasant experience for guests.

Rooms very comfortable and bathrooms clean. Shower easily accessible. Swimming pool and spa lovely, the children's pools were perfect for our young grandson. Evening meal and atmosphere in bar was very enjoyable. Food was great.

The breakfast offering wasn't the best, only one coffee machine was working so we had to queue. The food wasn't replenished very quickly, so there were no pastries when we wanted them. The hydro pool in the spa wasn't working, and there was an aqua aerobics class happening in the pool when we went down for a swim so other than swim in the swim lanes or sit in the children's pool we couldn't use the pool until they had finished.

Big bed.

Checking was annoying we arrived at 2:30 and friends got their room key we had to wait and was still not available at 3pm when we had to leave to attend our event. The whole leaving our bags was messy and was not comfortable leaving them near the door to toilets. Had to ask for a receipt or something and then the young man said he would take to our room, which was not ready? When we returned late on night the room was lovely and bags there just some rubbish’s left on floor in bathroom. Also might be worth remind guest you need key code for gates when you leave as we got stuck as handed cards back in when checked out. This said did not spoil our stay and would come back and recommend to others.

Have stayed here a few times and the rooms are a good size with comfortable beds. Always very clean. Ask for a room on the first floor and at the rear of the hotel to avoid the noise of people coming and going to the gym etc below your window. Only slight niggle is the fan in bathroom is centrally controlled and never goes off! It did get turned off for me overnight when I asked despite them saying it couldn’t be! The staff are always really helpful and pleasant at reception. Not tried the food but the gym and pool are really nice, but get very busy at peak times.

Clean, modern hotel with spacious comfortable rooms in lovely grounds. Good pool and spa facilities, perfect for a night away with the kids. We stayed in half term and they had floats in the pool which they enjoyed. Adults took turns to use the spa which has a large well maintained jacuzzi. Need to come in warmer months next time as the outside seating area looks nice overlooking the golf course.

Nothing not to like as such however drinks are quite expensive and the hotel lacks a bit of atmosphere in the evening. New restaurant is an improvement though.

Friendly helpful staff. Happy to split the bill which made it easier for us. Lovely rooms. We had interconnecting rooms which were great for 4 friends. Good food not over priced. We ate in for 3 nights. Good location. Need a car but easy to get to lots of different towns. Large swimming pool and adult only spa facilities.

Modern hotel with emergency lights which glowed at night. Fan in bathroom designed to be on all day and night. Remember to shut the door. Being very picky really. Got used to it and once asleep in comfy beds then it's not a problem

The hotel itself is in a stunning location with the golf course and fields all around. The room we stayed in was amazing. We had the superior room and the size of the room was lovely. Our little boy didn’t stay in the cot as the bed was big enough for all 3 of us. The staff are all so friendly and are willing to help with everything. The swimming pool was the best part of the stay. We had an amazing time at the childrens pool which was perfect for our one year old to be able to play as well as spend time with us. We enjoyed sharing time playing with him and enjoying the spa facilities. Any amazing place to stay and will moat certainly be back again in the near future

Nothing. Everything was amazing

Lovely location and rooms were faultless and nicely decorated. The chap on breakfast was superb and looked after us really well, arranging a particular breakfast item on request, was really knowledgable, friendly and professional.

We ate in the bar in the evening, the table was dirty (which is not the end of the world) but the person serving our meals made no effort to wipe the table or come back to attend to it even though we mentioned it. Food looked like it had been sat under the lights (chips and cheese had gone quite crusty).

clean and beautiful surroundings

bed was very hard and uncomfortable. dinner was very disappointing. I asked for prawns as a main course instead of a starter and was assured that they could do this but a starter potion was brought. I asked for this to be changed to something different, my friend had to eat alone whilst mine was prepared and then I was asked to pay for it before I’d even had it! never heard of this before. mains were not nice, a spicy chicken noodle salad and an halloumi noodle salad. just hard uncooked chopped cabbage/ kale with basic noodles on top, no dressing apart from a squirt of bottled sriracha on one. we were looking forward to a nice meal in the evening, unfortunately didn’t happen and we weren’t offered anything else when we brought it to attention of waiter

Fabulous stay at this hotel, have stayed before and everything was as we found it the last time but with the addition of a new restaurant. The breakfast choice in the bar is amazing, especially the Breakfast Stack! We ate in the restaurant in the evening and the service and food were great, the spa facilities are all clean and well looked after too. It was nice to have a kettle and all the little extras in the room and all refreshed every day. The staff here are all friendly and polite, service is brilliant, couldn’t find fault, will definitely be back.Thank you for making our stay so enjoyable.

Only thing I could think of was more decaf teabags! I know I could’ve asked at reception but tried the Earl Grey instead so all good in the end!