The location is good. The room I stayed in was nice-mixed room. Great size lockers under the bed. Good social space too. Check out time was good being 11am. Really pretty building and nice to have signs up to tell you the history I love how there's curtains over the beds too to give you privacy

Unfortunately they don't let you rent a towel or a lock or anything, they have them for sale at a price you could consider daylight robbery. Also my key card stopped working multiple times. I didn't have it against my phone or anything so not sure why it stopped working, was a hassle having to get it re connected at the reception desk but not too big of a problem Not a fan of only a cold breakfast for £8. Would be nice to have hot food too

This hostel is located a short walk from the train station and around a 10 minute walk into the town centre. We were very happy with the facilities and the common areas of the hostel. You can get a drink in the bar along with tea and coffee. The communal kitchen is large and there is plenty of room to sit down and eat or work on your laptop.

Our room was in the basement, which wasn't a problem, but it was a little cold, and the covers provided were a little too thin for the room's temperature. I'm sure this would have been rectified if we had asked for more covers, but it was bearable for one night, and the room did have heating.

Great location few mins walks to river , railway or town centre . You can start your walk of the walls from the top of the street . There plenty of little pubs to eat and drink near by . The hostel itself is very cosy I found it quiet enough . I didn’t purchase breakfast but it look very nice . There are no cooking facility’s but that’s made clear on the FAQ section . I stayed in room 24 ground floor and it seemed quiet enough every night . I would stay here again . It brilliant value for money . Staff very friendly a pint on draught is very reasonable .

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Very close to the station/shops and cafes. Curtains for privacy in the shared rooms. Easy, quick check in. Cheapest hostel I've ever been to (if booked directly). The deluxe room was so cheap and well worth the money.

The smell of sewer from the sink/toilet was strong. Couldn't find a plug socket to charge my phone despite asking staff. There wasn't any way to charge my phone from the top bunk. You have to pay extra for luggage storage, shower gel and towels. No elevators, be prepared to carry your luggage up 3 flights of stairs.

Stayed in a 'wow'fully insta-worthy Victorian building with flowing carpeted staircases, chandeliers, paintings on the walls, patios & all rooms with high ceilings....this is an experience for a hostel.....one won't even get this property in a hotel! The reception/lobby was doubled up as a bar counter, very nicely decorated during the Christmas. Comfy bed with 4-sided private curtains were a plus for privacy - this was a selection criteria before my booking, very satisfied. Located close from the 10min walk York train station, 3-4min from the bus stops, a stone-throw away from The MickleBar Gate & the historic wall. The location is cool 10-12min walk to the Old town/Shambles & additional 3 min to the Minster. Ensuite bathroom is handy. Surrounded by many cool pubs, high-end dining places & uber cafes, safe surrounding....ALL THESE in a very low price per night. What more does a travel wants! 100% coming back again!

Had an ensuite bathroom in our room, but that was toooo small in size, could have been slightly bigger. But, at this price point, I take it.

Great location and wonderful building!

I don't often write negative reviews about hostels unless there is a dark spot smeered across a relatively shiny glass. Hats off to the manager Lee and also the lovely lady who checked me, Riley. Sadly, there was another receptionist, Anna, I believe, who showed little interest in helping me resolve a minor issue and basically threw at all protocol of guest-staff curtsey. The attitude was abysmal, and as someone who works in a hostel, I must say, this one needs to be sent back to school or at least trained on how to resolve basic issues. Terrible, God bless all those who need this one to troubleshoot any glitch regarding basic necessities. Again, I must stress the other staff are great.

The location was excellent , right near the train station and a short walk into the main city of York , The staff were great , the facility were good , we booked a private room for four with our own bathroom , comfortable room and beds , very cheap price for us all , surprisingly had tea and coffee facilities in the room , which was a welcome treat . They also have a luggage room for a small fee , so you don’t have to carry your bags round all day before or after checking in 👍🏻 .

It wasn’t disabled friendly , I just about managed , but I couldn’t have stayed for a week , also the room we had was in the basement , so had a slight smell of damp (understandably) it’s a very old building , the room did have a dehumidifier though , having said all this , if I wanted a room in York for a night or two again , I would book here again . It was purely because I have arthritis that I struggled .

Bed comfortable. Bedding of good quality. Ensuite convenient. Smooth check-in and check-out. Staff were welcoming and friendly. Location not far from train station or the city cently. Historical building.

Room 12 ... The laminate outside the ensuite can get wet and slippery. Please be mindful that this may cause an accident. The room was stuffy the day I stayed in September. There were 2 sash windows, fresh air was accessible from only one and this could only be lifted about 8 inches and it was difficult to get it to stay in position, this needs attention. Three sets of bunks would be better than four for the size of this room because one set obscures the natural light from one window.

Location is great, just a few minutes walk to train, bus and great historic sights! I had a 5 hour flight delay, so I didn't arrive until 9 am the next morning at Safestay. They let me have another bed until 2pm for 5£ more so I could get a wee nap in as I had no sleep, stuck at an airport. And I was given a chocolate croissant later on. The staff were just being nice and caring! I was allowed to store my luggage after, while enjoying York for a few hours. And you can't beat the price! I've been twice before and will be back next year for a longer stay! Can't wait!

Storage fees could be lower.

Easy to get to and great value at under £95 per night for 4 adults. Ideal location, close to good value pubs and fast food. Short walk into York , near to wall walk or direct route into centre of city across central bridge. Hostel was clean and quiet. We stayed in the family room with en suite. Ideal for family, we have two adult children and we were all able to comfortably sleep and access en suite. Small kettle and plenty of plugs for recharging equipment.