Portofino Inn and Suites Anaheim Hotel

This place was amazing for my family of 5! Everyone had a bed which is hard with teenagers who do not always want to share a bed :)....Everything was clean and the staff was always super accommodating. If you have to have housekeeping every day this is not your place....they only come to bring towels or blankets. The room was a great size and comfortable and the microwave and mini fridge came in handy. Housekeeping only coming at check out was not a big deal we had trash bags with us and llike camping we packed out our trash I am sure they would have come had we called but again it was not a big deal. The location was perfect Starbucks across the street CVS next-door or Walgreens across the street. The walk to the parks totally safe at night well lit and only a 10minwalk if you walk fast. This place was great for our Thanksgiving Holiday to Disney and we will be back.

Didn't like is not the phrase I would use....I would Suggest switching the pull out mattresses for Memory Foam mattress. My daughter could feel the springs and it was noisy when she rolled over :) and with all the new tech in mattress Memory Foam would be nice for all pull out beds.

The staff was very friendly, the rooms were a little dated but clean and comfortable. We had the family room for 5, and the kids loved the bunk beds and having their own space.

I still haven't received my 50 dollar deposit back, and we stayed over a week ago. I will be calling to find out where my deposit is tomorrow.

We enjoyed the large family room. It could accommodate many family members. The front desk staff were nice and common areas were clean. One thing that impressed me the most was that I needed extra towels and pillows and they were brought to the room within minutes. I have been to other hotels where they either never come or make me come to the office to pickup. That little nugget alone won me over! I also appreciated the front desk person, Alexis, who checked us in and got us to our room for a much-needed toddler nap!

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Location was perfect for a trip to Disney as its only a short walk to the entrance. There are so many food options around the property also. The room size was perfect for our family of 4 (we had a family room). The room was clean and the laundry was only $2 per load! Parking was free (included in the room fee), and plenty of spaces.

We stayed 4 nights and our room wasn’t serviced by housekeeping at all during our stay. We were told at check in the it would occur every second day- which we were initially happy with- but then it never happened. We did seek out some fresh towels and coffee sachets, so that was ok. The cowlings are quite thin- so when our above neighbour returned from (maybe) Disney at 1am- we were woken with extremely loud footsteps and banging around.

The morning staff was amazing. Verneine was so accommodating a very friendly throughout our stay. The day we checked out, Cindy was wonderful. The beds and pillows were very comfortable. Close to Disneyland. The property was b kept very clean.

The property is a little run down. Could use a little updating.

Great location, super friendly & helpful staff. beds were very comfortable.

It’s a little tired looking. There were stains on the sheets.

It was very close to disneyland, and the staff was very kind. I loved that we had 2 rooms in the family room and my kids had plenty of space. Love that parking is free. The walk to disneyland is .5 miles, it was a pretty quick walk. The outside of the hotel is very well kept and looks great. They were also nice when we asked for a crib and extra towels. The staff always had a smile on their face and were always willing to help.

The first room we got was a little icky, but the second room was fine. We weren't there a lot just to also a few hours a night, the carpet in the room is kind of gross, but the beds were fine. I didn't like that we had to do a $50 pet night deposit for damage, I didn't let me kids touch a thing bc I thought they might break something. They didn't, but I took pictures of the things in the room I thought they might question us about just to be safe.

Everything about this hotel was perfect. The location is extraordinary, you can walk to Disneyland and lots of grocery stores are crossing the street or even in the same street. The room was clean and it had a great view, it was exactly like the pictures. The warm water in the bathroom always worked. The room temperature during winter was perfect. Never too hot. This place is perfect for families and even solo travelers. The place itself was very safe, so was the area around, you can safely walk at 10pm to the hotel after a day in Disneyland. 100% recommended.

everything was great! when I went to check in the girl at the front was so nice. when I went to go to my room it was very clean, spacious, there was a lot of good movies to watch on the tv (cable). the pool, jacuzzi, fitness center, game room, was pretty cool & clean! they also had vending machines with snacks and drinks there was a lot of great options. the location was great!!! 10 minute walk to Disneyland, 3 minute walk to cvs, Walgreens, 7/11, Starbucks, there’s a lot of stores and places to eat walking distance! (: I will definitely come back soon.

Location to Disneyland cannot be beat. About a 15 minute walk straight up Harbour. Room was clean. Front desk staff was extremely friendly at check in. I think her name was Carmen. Housekeeping and maintenance staff said hello every time they saw us in the hallway. Parking was in a garage (Residence Inn) right next door. We parked our car at check in and didn't get it out until we had checked out and were heading home.

The sink in one of the rooms drained a bit slowly but nothing that merited a complaint or call to maintenance. It's not the most modern hotel but for our purposes - a clean place to sleep in between 16 hour days at Disneyland - it was great.