Perfect location right in the heart of the Esplanade and the staff was especially friendly, helpful, and engaging. I also enjoyed the effort made at providing breakfast items and coffee every morning, which reduced the need to rush out for nourishment.

It is a small place in the middle of the main tourist beach zone, so noise was expected. I was a bit surprised by how loud it could be, but ear plugs were thoughtfully provided. Also, it would be ideal if parking wasn't left up to chance as the pass provided just allows you to park wherever you can find a public spot. Inevitably this means having to drag luggage from where you were able to find a spot.

The location of this hotel can't be beat; it's on the Esplanade in Capitola Village, across the street from the beach and many restaurants. The Hotel itself is historic and very nice, although the room we had was small. The bed was comfortable and the room was clean. The women at the front desk were very pleasant and helpful during our stay. The little outside patio was perfect for the provided continental breakfast. Although some may not like hearing street noise at night, we enjoyed listening to the music from the bar across the street, seagulls and the waves crashing on the shore.

The parking was the biggest hurdle. There is no established hotel parking; you're on your own to find street parking, which can be nearly impossible if you want to park in the Village when it's crowded (nearly all the time). However, if you can find a spot, the hotel will provide a hang-tag so you don't have to pay. There is no elevator, but my elderly mother was able, slowly with much effort, to climb the stairs to our room. Although we liked the hotel very much, it is what I consider expensive (~$400/night with taxes and fees) and it is not a 5-star venue. What made it worth the price was the location and that it was on my mother's bucket list to stay there. (We lived in the area previously and still love to visit.)

I love the size of the hotel, the location, the rooms, the linens. There was absolutely nothing that I would change. The coffee in the morning along with breakfast pastry’s and fruit is perfect to get the morning started. I love the patio area for relaxing with a glass of wine and friends. It is a perfect spot

I loved it all

The breakfast was very nice: yogurt, muffins, boiled eggs,coffee and etc. The host/ concierge, Mark, was exemplary. My room was tiny and very clean. Wonderful location!

No Netflix, Hulu or Disney plus but I’m not sure any hotel offers that.Bed was much too soft for me as I prefer a firm mattress.

Hotel was clean, staff were very nice and the location was excellent. The continental breakfast was a nice bonus. It can be a little noisey at night or early in the am due to street traffic. But nothing overly disturbing. We vacationed with our 11 month old and having our hotel so close to the beach and restaurants was a big bonus.

The AC in our room didn’t work so it did get a little humid/ warm in the afternoons and evenings.

near my brother and near the ocean.

had to find parking and room was to small for a chair to sit in. the ocean view was only when you got in the correct angle.

The two receptionists could not have been more accommodating during our stay. From the ease of helping us park or fulfilling a couple special requests. Continental breakfast was also good. See you again next year.

Location was perfect.

When checking in the person working was on the phone for almost 10 mins with no eye contact or apology while I just stood there. When they finally hung up the phone they said again without eye contact I’ll be with you in a minute and then they did paperwork. The staff member on the next morning was very pleasant.

the location and staff were the highlights of our stay

breakfast was good...of course i wish there was a bigger variety of bagels and fruit to choose from

one of our favorite places to visit; staff is always helpful and accommodating

Not so much the property but some of the damage from the storm has kept restaurants closed