Love the location and ocean view. The air conditioning saved us this week.

The air conditioner vent went out the window and had no flashing around it so and the window could not close. We’ve been going to your location for 15 years. Outside still needs lots of work. Prices are a bit to high for us. $500 a night!

Access to the beach was outstanding despite the steep descending switchbacks. Location to restaurants and the Pageant of the masters was ideal.

The rooms are dated, rugs need to be replaced or changed to a laminate floor or wood. The room smelled a bit like a locker room. The outrageous price of 38 dollars a night to overnight park when you are paying 300 plus a night for the room is absurd.

The location and the staff are the top points to the Laguna Riviera. Every staff member we encountered was friendly and helpful. We had a remodeled room that was absolutely beautiful. Note for some- no TV or safe. Although we didn't find either necessary, others may. Oh! And the pool was actually warm, which helped this mama get in and swim with her daughter. The whole pool/hot tub area was very pretty- lots of plants. Overall, we would love to stay again if we visit Laguna in the future.

I love how convenient it was to just go down to the walkway and be at the beach. The room size was nice and I was able to get a partial view of the waves from my room. I was able to hear the waves from my room as well. The mini-fridge, coffee maker and microwave had their own little area. The ice machine and free refill station for water was nice. I loved how the beach chairs/loungers, umbrellas, and boogie boards were provided with free set up and tear down.

I didn't like that there was construction going on, would have been nice to be warned. But was no biggie due to spending a majority of the time at the beach.

Great location and a vert good room for here. But the roof dropped discolored stuff on our patio lucky didn't hit us or our belonings. Really loved views and ambiance staff were heros and would help with about anything, so, great people! Buildings are a work in progerss

Dark stuff dropped on our deck from roof, but found the place generally among the best near here.

The location of the room we stayed in was awesome! Just a few steps from the beach. We had a private balcony overlooking the beach and were able to watch the surfers. It was a large room and even though it was a little dated and due for a remodel soon we loved it there. Location, location, location!

It took forever to get hot water to the shower, but when it came we had a hard time getting it comfortable. The vents in the bathroom were filthy, and I pointed it out to the front desk (they’re still dirty) A breakfast would of been nice. We were told there was valet parking, I didn’t know self park was valet.

The staff is BEYOND nice, came to our room to help hook up my sons PS4 and they helped me get taxis , where to eat, "do you need towels" , etc. Perfect location, steps down to beach. Patio and sunroom in queen room was nice to enjoy beach. The shrubs that line property going to beach was lovely. This is NOT a luxury resort hotel. VERY casual, no housekeeping unless you need. I will return thank you for aiding to our good memories ❤

Suggestion get rid of carpet! Paint the chipped walls.

The location and staff can’t be beat! A pool is also a huge plus, and they had plenty of gear for the beach and for the hotel room kitchenette.

The pool was a bit too chilly at first for my taste (but I’m a baby), but seemed to warm up later in the week. Keep in mind it’s an older place so don’t expect fancy rooms, but you get stunning views, private beach access and all the gear you could ever need, plus super lovely, helpful staff. And you’re right in the middle of downtown, steps from tons of shops and yummy restaurants.

We loved the location and the view. Staff was very friendly and helpful. The city is beautiful and has a lot to do.

We weren't thrilled about hearing every step or movement of the people in the room above us. Also when we left to pick up breakfast we weren't to happy that someone had been on our private patio (we noticed when we came back because we had a "fence" blocking the entrance to our patio and someone closed it and moved it to the side). Last time we were there someone was on our patio also and they stole my husband's flip flops that were right outside our door

Room privacy was questionable. The lack of air conditioning because of cool nights forced us to keep the curtains open but there was a walkway that went by our window so you had to be careful about what you were doing and how you were dressed when in the room.

Parking fee was super expensive. 38.00 per night is ridiculous and at other places I have stayed in Laguna Beach parking was always free. It is a turn off to spend that amount. I believe a reasonable fee would have been 20.00 per night.