hot oatmeal was very good, with cranberries + low fat milk. Building was new, modern decor. Staff very cordial and helpful. Room spacious

Breakfast was simple carbohydrates, with 2 options for protein: eggs, sausage. Lots of breads, waffles, muffins, dry cereal. Yogurt would have been great. Bananas available. Healthier options would be appreciated. Bathrooms lacked magnifying mirror and bathtub. Room service no longer offered on daily basis, unless requested and then it's not full room service. Closet didn't have plastic bag for laundry. Air conditioner/heater wall mounted in room with constant mechanical sound. Bring back the old days.

The location and breakfast were fantastic. The food was good, generous. The "dining" room /lounge was spacioue, and beautifully and tastefullly furnished, with light streaming in. Two TV screens discreetly placed; bright and uplifting decor. Nice tables for eating and relaxing, with the most comfortable chairs I have experienced in a hotel. Outstanding, And the 24 /7 hot coffee and tea in the lobby area was wonderful. The staff was amazing. They answered all my queries cheerfull and helpfully (directions, restaurants, pillow, luggage storage..) and were kind and accommodating. A plus! Thank you so much. The room was also spacious, bath fittings clean and beautiful, bed comfortable. The lighting in the room was the only bad feature, about which I will say something below. The room depended too much on light coming in from the one window, not something you can guarantee, not to mention that one had to draw the curtains for privacy, Overhead lighting is greatly needed. Otherwise, fantastic room. I loved the location--short and beautiful walk to West Cliff for ocean views, the boardwalk, etc. short distance to the University as well as downtown, short walk to Safeway and the UPS store and to nice restaurants and cafes. Can't think of a better location.

There is only one feature that I found uncomfortable, but that seems to be true of most hotels. As I said above, I had to work long hours on my laptop in my room. IT WAS too dark in the room most of the time, for lack of overhead lighting, and as an older person I experienced eye strain. I also had discomfort with the desk chair, which was too low and strained my knees and back. I did not have the time to get someone to come and help with raising the chair, but I think they would have helped me, or changed the chair --I simply did not have the time. Please think about this issue in future, this is an otherwise wonderful place. I had a great stay. Thank you so much.

The breakfast was very good! I loved the eggs, now the potatoes could've been cooked a bit more. I did NOT appreciate seeing a "DOG" in the eatery area. The dog was NOT by the food but so close to it, I was uncomfortable!!! the silverware was cheap plastic but overall the food was very good and plentiful.

I was disappointed that the bedroom had no "SHOWER CAP or a magnifying hand held mirror.

newer proprty. rooms very comfortable. great location just a block walk from newer boutique area of breweries, wineries, coffee shops, restaurants, and shops. nice full breakfast and very comfortable and sunny breakfast area for working or hanging out. quick drive up to campus.

we chose a room facing north so it was very quiet. they only had available on that side a very large accessible king room with high ceilings…. so it was harder to keep the room temperature comfortable. imagine the smaller rooms facing south are sunnier and warmer … but likely you might hear more traffic from Mission.

Conveniently located near all Westside area eateries, West Cliff Drive and Natural Bridges. The room was spacious and clean and the facilities were well cared for. The bed was comfy. The staff was super friendly and helpful and there were a wide variety of tasty breakfast options.

It was a little noisy right off Mission, but closing the windows and blinds did a good job of making it quieter for sleep.

it was quiet and clean and the staff were very friendly. what I liked the most was that the king suite was a good sized room. my daughter and son stayed in the hotel in seperate rooms but we were all able to get together in my king suite to spend a little chill time watching a movie on a projector I brought on this trip. i projected the movie onto a wall and we rearranged the couch to see the movie better. this hotel is close to the boardwalk and lots of restaurants which I liked but being older my wife and I got tired of doing so many activities that staying in the hotel was a treat

Beautiful new hotel, with great spacious rooms that are very modernized, with a super comfy bed and pillows. A full hot breakfast is included with your stay, 24/7 coffee on deck, as is complimentary parking which is a huge plus for us. It's also right across the street from a great pizza spot, as well as a very short walk from a brewery and wine tasting. About a 7-10 min drive to the Boardwalk and wharf from here, which is great.

Not much to be honest. I guess if I had to fault it for anything is that it's not really walking distance to the Boardwalk. Additionally the main road it's on (Mission St) is a pretty busy and loud road, so having the windows open in your room could get a little loud for most.

Staffs very friendly and professional. Room is super clean and bed very comfortable. The hot breakfast buffet was excellent!!! I would definitely stay or recommend anyone again

none

Nice facility. Friendly staff. Good location.

I don't think the shower was cleaned. There was black hair on the wall and we don't have black hair. Too expensive for what you receive. I extended my stay and had to pay $100 more for the extra night for the same room. I would have checked out and stayed closer to the beach had I known that. I won't be staying here again when I come back to Santa Cruz.

Very good location, 10 minutes from Ocean and 20 minutes from UCSC. Quiet and restful, away from the bustling crowd. Breakfast was great, omelets, potatoes and sausages, as well as all the usual. Lovely little restaurant environment to dine and refresh. We will go back again soon to visit our new university student daughter. Recommend this as a great value. Very friendly and helpful staff, quite sweet.

Nothing we didn’t like.