Well laid out room with kitchen and "king" size bed. Should note that the bed was "king" in width but not in length. Fitness center was very well set up with lots of options for both weights (free and machine) and cardio equipment. Location relative to the Conference Center was fantastic!

Front desk seemed to always be understaffed - Never more than 1 person up front whenever I went by. As such, when I made calls to the front desk (about 10 times), the phone was only answered once. Also, fitness center had two bikes and 3 weight machines that were labeled as "out of order" - Definitely a bummer since these were all things that I wanted to use. Seems that there may be a bit of deferred maintenance going on with so many pieces of equipment being out of order simultaneously.

Hotel is extremely well located. In the midst of downtown and directly across the street from 16th street mall. Everyone there was extremely kind and helpful, and the breakfast was top notch. Lots to choose from and the staff working the breakfast area were so polite, extremely kind, and hard-working. Our room was great and definitely had enough space for us.

Our room was not the cleanest. The bathroom shower could have used a bit more scrubbing and the carpet, as per the usual either needs to be removed or cleaned. Additionally, the heater blew cold air and is inconveniently located over the bed.

The room was excellent we had a panoramic view on the top floor. Very clean, comfortable and very spacious with kitchen and lounge area. Toiletries provided. There is no room service provided unless requested but we were only there for three nights so didn’t bother. The breakfast was ok with hot and cold choices. Location was perfect for walking around the whole city centre.

Check in member of staff miserable. All the taxes added to final bill ie TID tax, State tax, Lodging tax which added to 100 dollars more than booked on booking.com.

I WAS VERY EXCITED WITH THE LOCATION, ALL WALKING DISTANCE. BREAKFAST WAS GOOD NOT GREAT. THE ROOM WAS VERY CLEAN AND AFFORDABLE (EXCEPT THE BED).

I FIRST WOULD LIKE TO SAY THAT I ALONG WITH MY SPOUSE AND OTHER FAMILY MEMBERS THAT STAYED AT YOUR HOTEL WERE VERY DISAPPOINTED, AND DISGUSTED WITH YOUR UNHOSPITABLE SUPERVISOR NAMED KATRINA JIMENEZ. NOT ONLY WERE WE DIGUSTED WITH HER DEMEANOR, BUT ALSO SEEMED SHE CARRIES A CHIP ON HER SHOULDERS, VERY UNPROFESSIONAL, GIVEN HER TITLE, VERY RUDE, NOT AT ALL ATTENTIVE. I AND FAMILY WILL NEVER AGAIN SPEND OUR MONIES AT ANY OF YOUR HOTELS. MS. JIMENEZ NEEDS A 101 COURSE ON RESPECT, POLITENESS, PUBLIC RELATIONS, CONFLIC RESOLUTION, COMMUNICATIN SKILLS, MOST OF ALL DIVERSITY AWARENESS.

The hotel was great and the staff was very receptive. Good location right in the heart of downtown, near convention center and other hotels (Hyatt and Sheraton) that were hosting a conference for my group. The hotel is one block from the 16th street pedestrian mall and is currently one block from the stop of the free 16th St Loop bus line (temorarily re-routed on 15th street, where the hotel is). With that, I was able to make it in from airport in 45 minutes all on public transit. The breakfast buffet is very extensive and fresh - rotated a different protein and egg dish each of the 5 days we stayed. The rooms are clean and spacious.

Despite the hotel staff being very nice and certainly responsive, I was very frustrated that I spoke to 4 different people about fixing a problem with my hotel charges and still did not get a resolution. It was a complicated situation, where I was trying to remove my credit card from the charge (used to reserve the room) and switch it to a university credit card. Despite having confirmation emails from the hotel with credit card authorization dated 3/1 for a stay that started on 3/22, this was not successfully corrected and my personal credit card still got charged.

We had a really large room (51 sqm) with large, well equipped kitchen. Fitness/gym facilities really cool.

The sofa bed is less comfortable than sofa beds in other hotels we stayed in. The pool is reality is somewhat smaller than it appeared to us from website photos. There were 3 small issues in the room that would need fixing (shower head holder, clogged bathroom sink, window shade). Valet parking costs 56 USD per day, while you can park your car yourself at a parking lot literally across the street for 20 USD

Breakfast was Excellent as well as the room! Staff was very friendly. House keeping knocking on the door before 9am waking people up smh, she didn't know no English nor understood English smh, that was the only down fall. Other than that, I enjoyed the hotel alot very nice!!!! Perfect location!

Housekeeping waking us up before 9am and checkout is @ 11am, why do that??? Housekeeping should not be on the the floor until after 11am to avoid knocking on the door and waking people up! Hot Tub was not in use due to the fact some pissed in it smh, pool looked dirty and smerky and cloudy smh, that was the reason we booked at this hotel for the use of the Hot Tub and pool.

The location is central to downtown Denver, close to shops and restaurants. Plus the rooms are spacious, nice and clean. Plus you have room to cook or just relax. It also has great views of downtown. The interior design of the room was modern minimalistic. Check in and check out were easy.

The only things I didn't like is there's only valet parking at the hotel but fortunately there's was cheaper parking just across the street. The another thing I didn't like was the shower glass only covered half the shower...so I got a little cold taking a shower.

Awesome room great view. One of the best hotel suites I have ever had.. Real plates and flatware at breakfast was a nice touch.

Charged 54.00 a night for parking. First time ever had to pay to park where I was paying to stay. Hot tub was a little lame compared to my two prior hotel stays on this trip. Not the hotels fault but it had been a very long time since I was in downtown Denver and it was very depressing and disconcerting to see the homeless people living in tents on the street downtown and coming into the businesses looking for a handout. Not the city I remember.

Huge room with living area, kitchen, fridge. Gym was fantastic and best of all -- the rotating daily free breakfast made this place top notch in value. I stayed for a week on a work trip and was so comfortable I didn't want to leave!

Breakfast ending strictly at 10am was a bummer. I showed up one morning at 10:05am and was brusquely told NO by a curt white guy and stood there watching them throw all the untouched food away. Very sad.