I requested a city view and that's exactly what i got, i will never get tired of that view. The hotel is very central to everything, restaurants, shops and the train station. All the staff are extremely friendly and helpful, especially Kenneth at reception, he was a pleasure to deal with, so polite and professional, he's the sort of person you want greeting you on arrival. The Beatrix restaurant downstairs has superb food and offers room service. The room was immaculately clean with the most comfortable beds. This was my third time to stay at the aloft and i will definitely be back for a fourth.

I really don't have any negative comments or complaints. I would have liked more coffee, sugar etc in the room but that's just my preference.

Staff accommodation was amazing. Rooms and facilities were clean and well kept. Great location right in the middle of downtown Chicago. Anytime we needed help, from linens to directions the staff were quick to help. We were greeted with smiles everytime.

Only one elevator worked for most of our stay, which was understandable since it was a holiday weekend. Our room faced an ally which wasn't very pleasant but we were put on a higher floor so we still got a nice view of the city.

We picked this hotel because we like that they are pet friendly, they do not charge for small pets, so we always look for Aloft when we travel, the location was amazing we walked to our daily plans everyday, very close to popular spots like the Marina towers, the riverwalk, the Portillos chain restaurant, and lots of night life around too. We would def stay again here in the future.

Only thing I don't love is the parking situation, but we found a spot via SpotHero, but this parking thing is a city problem in most major cities all hotels charge.

We were thrilled to know that such a fabulous restaurant is located in the hotel. We made dinner reservations, and everyone loved their meal. Coffee and breakfast in the morning was awesome! Valet parking was so easy, and all the staff were friendly and helpful. The location was amazing - we loved being right in the middle of the bustling city and so close to pubic transit lines. We were able to walk or take the train everywhere.

Our room was not like the ones shown in pictures. It was smaller and not very spacious. The hotel is definitely well worn, and it's becoming outdated with it's style.

This hotel is in a great location! There are literally dozens of places to eat or drink within a five minute walk and a very popular restaurant on the property. The staff at the front desk was EXCEPTIONAL! The room was of typical size for a city hotel but had everything we needed.

Our only disappointment was the cost of parking. I realize costly parking is part of visiting a big city but I thought it was exorbitant. (and not explained on the hotel website) Use Spot Hero!

I really enjoyed my stay here. I loved the location, the access to nightlife, the restaurant downstairs, the Dry Bar toiletries, the really comfortable bed. The staff was friendly. If you want to be in River North, I highly recommend this hotel.

The only thing I did not like about the property was the noise. Baby crying, dog barking, guest next door raising their blinds - you’ll hear it all. Also, the fire station is very close, so expect to hear fire trucks at all hours. I used earplugs and it was fine.

Well located with many restaurant options within walking distance. Room was clean, quiet and nicely appointed. Bed was comfortable. My room overlooked the alley which was unfortunate as I enjoy the city. Staff was courteous and helpful. I would stay again.

Only thing I didn't enjoy was the view. I also wanted to open the window for some fresh air and the ventilation for the restaurant was below my window so it was too loud and smelly.

Location was good, and the room was overall clean.

The lobby is shared with the Beatrix restaurant which was often crowded, so the lobby was very loud. There was only one functioning elevator, only at the end of our stay they repaired the other one.

My Daughter lives in the city and Aloft is centrally located to her, her work, and the city in general. The staff is always professional but outgoing. Every time I visit I am welcomed back and treated like family. I will not stay anywhere else!

nothing

Great location and friendly reception staff. great shampoo and conditioner provided. would stay here again.

beds and pillows are too soft. lots of traffic even on 14th floor - still quite a bit of noise.