L the rooms were clean, the views are excellent, there is so much to do in the hotel with them actually having common spaces were people actually convene and have fun. There’s an extra l beer tap, the free breakfast is incredible. It’s centrally located so you’re close to everything, the property is well lit. It was just a great experience all around. Even checked me into my room early.

There was nothing that I could that could be improved upon. Maybe sell beer during breakfast lol

My son and I loved that a free buffet breakfast was provided every morning. Our room was cleaned very well Our room was very comfortable, well stocked and everyting was in good and working order.

There was a man peeing on the side of the hotel, when we were walking in on the evening of Sunday September 4, 2023. This is no reflection of the hotel, just the location had some homeless wandering, not alot though as we noticed the Chicago police were EVERYWHERE! :D

This facility was very reasonably priced and was extremely clean, comfortable and quiet. The staff was very friendly and they were even able to accommodate our early check-in request, which was great since we had a full day planned. Breakfast was excellent as well. I don’t generally take the time to leave reviews, but this place deserves some recognition for their efforts to make our stay so enjoyable! Will definitely stay here again!

Staff was helpful and friendly when we asked all the touristy questions. Breakfast was awesome and a great way to start our morning!

A bunch of the local restaurants were closed early, so dinner options were difficult to gauge for transportation, safety etc. Maybe a partnership/agreement to let people know which spots are reputable and easy to travel to would be helpful? Google maps can only go so far.

It was a nice and clean room. Location was within walking distance of several great places. The breakfast was good.

The paid parking garage is also a public parking garage would be nice if they would reserve spots for hotel guest, I was afraid to leave with my vehicle during my stay because I was risking not have a parking spot coming back.

The breakfast was excellent and the house cleaning team was wonderful. This is my second time at this hotel and my time spent was just as great as before. The location is in a great area of Chicago and close to several great eating options.

The parking is quite expensive for an already expensive room option. I wish there were discounted rates for patrons of the hotel, but I also understand the city costs what the city costs.

Everything but BRITTNEY…….Brittney lady at the front desk (am shift blonde hair ) is very rude and disrespectful she is a blunt racist and need to be fired and removed for that place ASAP I will never book again because of her

Brittney lady at the front desk (am shift blonde hair ) is very rude and disrespectful she is a blunt racist and need to be fired and removed for that place ASAP I will never book again because of her

Exceptionally clean room, comfortable beds and location.

Stayed the evening with my girlfriend on Saturday, March 26 2020. Room was supposed to cost $163, with a hold charge of $60. So $223 was deducted from my account on Saturday evening upon check- in. It is now Monday morning, March 28. Tell me why another $163 charge just hit my account! So the hotel has now taken $223 plus $163 from me, and my account is now in the negative, which I'm going to get charged by my bank for. Thanks a lot guys! When I called customer service, the associate I spoke to was not helpful at all essentially he told me "oh it's probably a computer glitch in the system, you'll get your money back in 3-5 business days" What money though? $60?! I've been charged twice for the room!

The overall hotel, the entire staff, the beds, the location and the cleanliness of the hotel. Great place to stay. Oh, and the breakfast. Thank you for still offering that as one of the amenities still.

The parking garage is too small. We circled around 4 times waiting for someone to move so we could get their spot. Also, the garage door wouldn't automatically open. So, I had to double park on the street as I checked in. As I was leaving the hotel the hotel key did not let the gate up. So, I had to pay for parking again $68.00 to get let out. I called the hotel the next day to express my concern about paying twice for parking. I was told that I would be reimbursed the $58.00. I am happy with that, but something should be done about the parking mix-up. Overall, my stay was well expected for the comfort, location, price and convenient location to just about everything.

I liked the room and the view from the room

Front desk staff. I asked if they had a different type of water than the water offered in the fridge. She told me no, and proceeded to pull out a different brand of water in front of my face after I asked. Very rude