Very nice decoration and vibe. The attention from the front desk people is great and very warm. One of the front desk guys was exceptionally nice, too bad i´m bad with names. The fact that theres an steam bath available for all guests is great, very complete gym too. The West Loop area is full of very good restaurants and all of them are wlaking distance from the hotel. I left something in an Uber and left the hotel that same day, i contacted the hotel about it and they were willing to send it to me. Very greateful for that . The food and drinks at the Nobu rooftop is 5 stars.

The room was exquisite and beautiful. Staffs are all very friendly and accommodating. The bathroom is especially clean and nice and spacious. The bathtub was amazing and fits two people just right. The restaurant is definitely a must. The food was really amazing and services were great. The food definitely lives up to its price.

Nothing really. However, at night there was some clicking sound though subtle but quite disturbing. The private bar in the room is not indicative of having extra charge, which was fine because I don’t mind paying for small amount, but it’ll be nice if there’s a sign or note that mentions the charges. Other than that, everything was perfect.

Juan at the front desk was exceptional. He went above and beyond for every detail. He was courteous, kind, helpful and engaging. He made restaurant reservations, suggestions, showed us the property. He is proud of the hotel and it shows in his demeanor. It made our stay delightful. This is one of the main reasons you should stay here. The property is beautiful, so many details and close to everything in the west loop. We will be back.

Nothing

The manager Aldo Rodriguez was the best. He did everything he could to make our stay more enjoyable and continued to check in on us throughout our stay. Juan Rodriguez and Alex also deserve praise. Thanks again Aldo for everything and handling any issues we had with the restaurant.

Didn’t have the best experience walking over one morning to the restaurant. I suggest order room service and wait or go in the restaurant and dine in.

I loved the location, the size of the room, the decor and the layout of the room. The views and the soaking tub were fantastic!!!

Lighting in the room could have been better. A small fridge and a real iron and ironing board would be helpful. There was a steamer but sometimes an iron is more needed. 24 hour room service would have been nice at this price point.

The property is really clean - we stayed in the Yubune king and it was extremely spacious.

For the price we paid, it was disappointing to see that the bathroom was not cleaned since we stayed there for two nights. We had the wooden bathtub in our room, which we loved and paid extra for, they couldn’t replenish the small scrub and bath salts for it. When we came back, you can see that the salt line in the tub was still there. I was expecting much more from Nobu and this really isn’t the great standard I was expecting. They also did not take all of the dirty towels away that was there either.

I had a wonderful time celebrating my 30th birthday, I wish I could’ve stayed a full week but sadly it was just one night but enough to be unforgettable. I loved they wrote my a letter and gave me a box of chocolate and a bottle of champagne. this hotel is simply fabulous, fancy and modern!!

The staff was stellar, so kind, so accommodating, anticipatory, professional, thorough. We LOVED staying at Nobu Chicago and will always return because of the service we received from Juan, Craig, and many others. The zen suite was also lovely

The pool should be on the roof. The chlorine smell was not awesome.

Worth upgrading for the city view room, and the extra space, the entire place is ridiculously nice. Everything was to an exceptionally high standard, and the area is a bit of a playground for restaurants, bars, nightlife, pubs, taverns, pizza etc. Only a short walk into the city too, and you can get pretty much anywhere once you get to the UTC or Union Station which is 10 mins away.

Nothing

Loved everything from top to bottom Great views. Enormous bathtub. Heated bathroom floor. Turndown service with truffles. Lovely genuine staff. Cloud like bed and pillows.

The toilet paper is awful. Lol. And parking is 73$ a day.