Location Cleaning staff was great with fresh to and made up beds.

Pool and hot tub closed, not notified until we got there. Should have been up front with us or offered a discount. Stop using turkey products instead of pork for breakfast meats. Shower pressure was not consistent. Paint peeling everywhere in bathroom. Also coffee cup lids did not fit cups

Efficient staff. Room was clean. Didn't charge extra for my dog, which was great. Breakfast was decent.

Air con was leaking all over the carpet. Very warm/stuffy in main hallways and lobby, but rooms were fine. A bit pricy, but it's Boston. Not really a great dog walking place, but the parking lot was large, with a few grassy areas, so it was doable.

The staff at this Hotel were outstanding, polite, informative and they all did a wonderful job at taking care of everyone. The breakfast bar was fantastic with a different variety of food every day and there was plenty of room for seating.

No Complaints whatsoever

The breakfasts were great, as was the location. The staff was very helpful and friendly. I would have liked a little larger room. But the room was clean and comfortable. We did request another chair, which the staff happily brought us. All and all it was a very nice 9 days.

The room could have been a little larger. Another chair was brought to us, which was a desk chair. If the room could have had a recliner or a comfortable chair it would have made it better. All and All it was a Wonderful stay at the Hampton Inn in Braintree. We stayed 9 nights, we had added on to the original reservations, we came in 3 days earlier.

The breakfast completely exceeded my expectations and the staff designated to the breakfast area blew me away with how well they kept up with everything. I was also impressed with the snack area in the lobby. Very nice touch. The entire hotel was very clean and I would definitely stay again without hesitation. Thank you for all that you did to make my stay enjoyable.

I have no complaints or suggestions to improve anything. My stay was incredible and I look forward to doing future business with Hampton Inn. Thank you for a wonderful stay.

Lots of variety and plentiful. Good service from staff

The fact that the pool and spa was closed for the whole three days was very annoying and inconvenient for me.the reason I booked this hotel was mainly for the pool and spa.

lots of good breakfast choices & hot chocolate bar. staff was very friendly. we had 2 dogs and were having issues with other guests standing outside our rooms, enticing our dogs to bark basically. the staff called and asked and when i told them other guests were doing that, they sent someone to our room to see and i never got another complaint.

n/a

Clean and staff was very nice

Pool/hot tub closed for maintenance.. Found 2 empty nip bottles in bathroom on a ledge under sink, so this did put a question on how clean are the cleaning staff really being

The complimentary breakfast was excellent and rooms were really clean. The staff obviously takes pride in their work!

The beds could have been a bit more comfortable, but overall we enjoyed our stay!

Room was clean and comfortable. Breakfast was good.

Booked because we thought it was close to Boston. Should have stayed in Quincy to be closer.