Our room was the perfect setup for our family of 6.

While the staff was pleasant, there was no "above and beyond" service, i.e. I noted in our reservation we'd be using the sofa bed. Upon a late night arrival, the sofa bed wasn't made nor was there bedding in the room for it. When I called front desk they said they typically like to keep the extra bedding in the closet but if it wasn't there I could run down for it, which I did. There wasnt a fitted sheet in the set so we had to use a blanket for it. There are a few opportunities of better service for that scenario.

I loved the location of the hotel, good restaurants were conveniently located

The dishes were not clean in the dishwasher, there were no paper towels and the breakfast was tasteless, boring, unappetizing and no choices i.e bacon/sausage. You couldn't taste any love in the food, in a word - eat this to hold you over until you can get something else.

The check in staff were super helpful and very welcoming. We came with a large group with very young children and they were exceptional with getting us checked in quickly to get the kids to bed. Breakfast both days we stayed was very good. And the pool was clean. Only issue we had were they ran out of towels and in our room we only had a single set the first night and had to ask for enough for the 2 adults and 4 kids in our room.

Parking was hard to find.

Rhonda, made my stay so nice. Seeing her bright smiling face every morning when I went for coffee. She is an excellent cook. I enjoyed the Wednesday night meet and greet. Christopher at the front desk made me feel very welcomed.

Have coffee available earlier

I stayvweek before as well, but this week was constant noise over my head till 1130pm 1200 midnight

Last week stay nosey

Clean and very spacious rooms, especially for the price. Very friendly and hard-working staff. It was an extremely busy weekend with Mardi Gras being on Saturday and yet both requests I made for extra sheets and blankets someone was up to my room and less than 10 minutes with a smile delivering them to me.

I can't say I really dislike anything about the hotel.

The whole experience and stay was amazing. The staff were all friendly and eager to assist us. The room was absolutely amazing. Breakfasts had something for all ages. Will definitely return.

That the window in the room didn't open therefore no evening fresh air could be allowed in.

Staff were very friendly and the room was very clean! Great shower! Loved the suite! Overall great!

The bed. It was really hard and uncomfortable. Bedding was fine, just the bed itself. Not much sleep.

we had an issue that was taken care of by the great staff here. I would recommend

our blanket on our bed was very dirty and the extra blanket in closet was very water and smelled bad.

The kitchen staff ( Kennedy and Rhonda) was great. Very helpful and keep the eating area clean. The front desk was courteous and helpful also. The area wasn’t bad also.