The pool was amazing. Hot tub ..splash pad area for kids small a slide an a few playground things ...fire pit outside at nigh..we couldn't use bc it rained...staff was amazing...a little short staff but that's everywhere...still it was good ....we will back . We enjoyed it soooo much! Rooms were clean from the moment you walked in the door u could smell it was clean. Lot of stuff around the hotel to walk around at Tanger outlets next door to the hotel. Longhorn stake house was next door as well A lot to shop...an a lot of diff choices to eat at. Dutch Wonder Land was across the street. The hotel was good everything was good . I deff would recommend it ... pillows we're to puffy....Bed was comfortable....hole room was good . Everything was good.

The only thing that needed a change was the indoor pool. The flooring was not meant for that surrounding of the pool When they floor got wet it was slippery. You had to watch unfortunately. But nice indoor heated pool Stairs were a little occurred getting in n out Loved the outside pool better.

Loved the pleasantness of the staff when we checked in with the exception of the check out staff. But won't allow that one negative experience to taint the wonderful time we had at the resort. We traveled with 2 young kids, they had a blast, we loved the numerous activities that the hotel offered, the hotel being in a great location, close to many other attractions and activities.We had a great 4 nights there, absolutely no complaints and looking forward to returning in December during our son's Winter break. I loved that the indoor heated pool was really heated, as the many I've been to lacked any type of heat..Restaurant food was awesome, as well as the staff..Outdoor pool a nice size and clean..

I honestly didn't like the fact that i had to walk to the lobby in middle of night to heat baby's milk or food. Not having a microwave in room was a little inconvenient but nonetheless it was a minor thing as the hotel far surpassed our expectations

Enjoyed the balcony, the pool was wonderful. Locations is great. Friendly staff and clean. Beds were comfy.

I didnt like the fact that check out was scheduled for 1100am but at 10am our room keys stopped working. Started taking our belongings outside, got locked out of C building which is a very loonnggg walk to the front door. Luckily a guest was coming back and left us in. Than I wasnt able to gain access back into my room to retrieve the rest of our belongings due to the room key not working, I found a room steward 🤦‍♀️🤦‍♀️. That part sucked!!!

We had stayed at this hotel for a conference under the previous owners. The new owners have put perfume on a pig, so to speak, and it looks nice. The bad part is the mattresses they chose; pillow top. You don't put pillow top mattresses in a hotel. There was no support to the mattresses. We could not have stayed another night.

The mattresses. Also, if you're putting 27 million to upgrade, why use a crappy wallpaper company? There were very visible seams in the hallways. Also, they do not have a restaurant in this place. There is a breakfast nook area that feels like a hospital cafeteria. In my opinion the 27 million upgrade was spent in the wrong areas. As a custom home furnishings consultant I could have advised them better.

The location & the amenities were the best! Lots of shopping, restaurants and Dutch Wonderland all within walking distance. Play areas for kids a huge plus, as well as the indoor/ outdoor pool. The front lounge was massive & beautiful. Room had a Refrigerator & safe. This was a very nice hotel. Will definitely stay here again. Having luggage carts at all entrances was perfect.

To few washer & dryers for a facility this large. Most staff couldn't speak English. Deactivated cards before checkout. Should offer continental breakfast. It would be nice to have a microwave in the room, instead of in the hall.

We had a wonderful experience with Wyndam Resort in Lancaster. The staff was friendly and helpful. The room was big, convenient and spotless. We will definitely stay there again and refer our friends to this fantastic place.

The indoor swimming pool was not warm enough. This is not a deal breaker, but it would have been nice to have a swim after a long day of shopping and walking.

Loved the hotel especially for a child. Multiple pools and play things for both inside and outside which is great if it rains. My 5 year old loved the heated pool and playground, we also took advantage of the fireplaces outside and that was awesome. The beds were very comfortable also.

Cons are limited counter space, the shower was handicap accessible and flooded the bathroom, and no microwave in the room, the mini fridge didn't stay very cold. we didn't take advantage of the restaurant because it was expensive, there is a $30 a night fee that gets added that falls off after your stay

The pool it's great and service with the service great they replace our towels nicely and everybody friendly bathroom clean and beds is confort no complain at all inside pool was a bit too much with bleach but outside great bar great and educated person there very nice and it's safe for kid cuz the pool it's in the middle of the hotel for my family it's 👌 👍 🥰 perfect

I think everything like it

I liked how close the hotel was to the outlets and other stores and restaurants. We never had to drive more than 10 minutes to do things.

Whenever we were there, there was a dance competition going on nearby and only one indoor pool and each time my boyfriend and I would go down to swim the pool was full, and the pool was the main reason why we chose this hotel. I also didn't like how hard the mattress was on the bed.

After reading other peoples comments I was a little skeptical about it but after checking in and seeing the room and amenities it was perfect. There was no lugging our luggage around our room was perfect, the beds were comfy, the bathroom was big and definitely had enough toilet paper. Bonus they even provided bath and body works shampoo and conditioner which I loved, came home and bought some myself. We could walk around the room barefoot and it didn't feel gross. (I am big on flipflops especially at hotels) The indoor pool was great, clean, heated and they provided towels. The game room was ok, my son loves claw machines and there was only 1 which wasn't filled much. The location was awesome with dining all around and a shopping center a block away. All in all it was a great weekend we all enjoyed it and will definitely be visiting again.