We loved the atmosphere and the staff. The rooms were very nice and personal instead of the typical "hotel feeling". We really liked the hotel and the staff. The bed was so comfortable. It was near the PPG paints arena and we were in Pittsburgh because of Pittsburgh penguins hockey.

One day they forgot to clean our room so when we went down and asked for new towels, the reception would send up the cleaning staff but after two hours we had to call down and ask for the towels again because no one had brought any. Only then did we get them. Also ordered room service and wrote that all three starters had to be vegetarian but the soup came with bacon sprinkled over it. Luckily, I saw it because of a slightly larger piece of bacon.. if everything had been equally finely chopped, I probably would have thought it was something else and eaten. Would also love if the breakfast was included.

The staff showed me the true definition of hospitality. They were friendly and helpful, and the front desk upgraded my room just because! This was so refreshing because the standards for service and hospitality have plummeted since the pandemic in most big box hotels and resorts, but not at the Kimpton Monoco! From the front desk to the valet, to housekeeping and the restaurant. Just really, really classy. I will be back!

Not their fault at all, but the construction in front of the taxi pick up area.

Rooms were so big. We had a suite with an adjoining room and combined it had to have been 1000 sqft. Staff was wonderful. I got a steak from room service that was not cooked properly. They took it off the charge without question and I have since received emails from two different people apologizing for the trouble. Wonderful place.

The building is old and has been redone, but the plumbing is still rickety. You can hear the pipes bang in the walls. Its really not a legitimate complaint. Just an observation. We enjoyed our stay.

Loved the aesthetic. The room decor was great, the pillows were amazing, the shower was really neat. Loved the staff! Everyone was so energetic and friendly.

The location was ok. But with all the construction and the side road, we had to go past the hotel twice just to get valet access because the front of the hotel was so congested. The rooftop bar was neat but realllly small. Would have loved more room.

The staff was amazing and helped us with everything we needed. Room comfortable and loved the dog-friendly atmosphere.

We've been to the restaurant many times in the past but the current menu/chef is not flexible and not very vegetarian-friendly. We'll definitely stay at the hotel again but not eat at the restaurant.

Water on bath tub was not hot enough Shower was much hotter

We were in town on Easter to visit our daughter who attends the University of Pittsburgh. The hotel is trendy and gorgeously decorated. Our room was spacious and very comfortable. We were in walking distance to many restaurants and the restaurant and bar at the hotel was very fun and delicious. They have a free happy hour every night which was a lot of fun! We loved this hotel!

NEW RENOVATED BOTIQUE HOTEL. FOR DOWNTOWN PITT. U CAN'T BEAT IT. GEARED TO A YOUNGER CLIENT BASE. MANY STAY-IN THE HOTEL FEATURED. THEIR BEER LIST ALONE ALONG WITH A ROOFTOP VIEW OF THE CITY (DON'T DRINK ANYMORE) AND OTHER FAMOUS EATIERS YOUNG COUPLE WOULD LOVE THIS, ALONG WITH EXEC'S THAT WANNA' PLAY A LITTLE

FORGOT WAKE UP CALL, COULD NOT ATTENT MY NEXT SHOW, HAVING TO CANCEL LOUISVILLE BECAUSE OF LATR DEPARTURE-DON'T BLAME THE GIRL MISTAKES HAPPEN-STILL...

Staff was very helpful and friendly

I think they were short staffed in the restaurant because there were plenty of tables available but we always had to wait. I understand staffing issues at this time; however, the staff should have been more forthcoming with an explanation instead of just saying there is a 15 minute wait (it happened on 3 different occasions during our stay).

Great cental location. The room was very comfortable and well appointed. The staff were friendly and helpful. The connected restaurant was excellent.

It was a surprise that there was a charge for the use of WiFi, as free WiFi seems to be more and more the standard.