What a bizarre hotel. Right out of a sience finction movie. Huge, big, dark, impressive. We had a corner room overlooking the bridges and the river. The windows could be opened. Great room, great shower and bath. A huge TV with excellent reception and I thought also Netflix and youtube, but we did not try the last two. There are reasonable restaurants nearby, but it is helpful if you make reservations, otherwise they are full.

The room is difficult to darken. Because of the high windows, the blackout curtains do not fit nicely. So if you are in a corner room, the light, from the spotlights aimed at the facade at night, falls into the room.

The river view room was amazing - best view in the city. Staff was friendly and helpful - especially Joey at the front desk and Tom for morning coffee. Rooms were spacious and quiet.

There were hints of old remodeling and older walls/finishes in the bathroom, which contrasted a bit with how nice the main rooms was. Also the conditioner was either replaced with something else or had gone bad - it smelled horrible and vinegary and damaged my hair.

The hotel was beautiful. The location was perfect. The bed and bedding were phenomenal. The breakfast was pricy for what you got but it was yummy, and the service was great. Definitely call ahead if you want a particular view. I wanted the corner junior suite, and the view was not the greatest, no one's fault. Slight problem checking in. My reservation came up as one night when I had it booked for two. All was resolved and I was not over charged. Highly recommend Hyde Park to eat and the Heinz history museum to tour, spectacular! The valet service was spot on.

The faucet in the bathroom tub was coming out of the wall but the water was hot, and the shower pressure was amazing. The closest bridge was under construction and so the windows were dirty. The view wasn't the best. But again, call before you go if you're that picky.

Location to waterfront. Beautiful lobby area. Valet parking available. Huge room with nice Aveda shampoo and body wash. Soft bed.

Tub faucet dripped constantly. Air conditioner vent was pointed at my bed and blew on my face all night. We were only given one regular coffee and one coffee cup for two people. Fridge wasn't plugged in when we arrived and after we plugged it in, it froze everything inside

This hotel is gorgeous! The rooms are a great size, bathroom was spacious and clean. Metallica was playing at PNC Park one night and we watched/listened to the concert from our hotel window. We went to the Pirates game and it only took us 10 minutes to walk.

Honestly, my only complaint was that they didn’t vacuum the rugs after a guest who had a dog checked out. They do allow dogs, but the appropriate cleaning procedures weren’t completely followed. The manager was very attentive and helpful.

The location was great. The building was beautiful. The room was comfortable. Couldn't have asked for a better experience.

I was disappointed in the selection of food for breakfast. Paying extra for lounge access the offerings was really subpar. Wouldn't waste my money on that next time.

location. clean.

brunch was over priced. had to wait 25 minutes for the waitress to pay the check. we had a long drive and it took us a total of 45 minutes to eat breakfast and pay and leave. it really put us behind schedule

It was on the river, had good restaurants nearby.

No regular restaurant attached. No info card about facilities (tv stations, hours/days for breakfast, when the hours for the downstairs restaurant were/not).

The building itself is beautiful and historic. Its very grand. The rooms were very big and clean. I booked two room with hopes they were close in proximity- but we were floors apart which made our stay a little tedious.

The busy street corner in which it is situated. Parking can be a little bit of a pain, but the garage across the street is fine.

The staff was friendly and helpful. Enjoyed the view of the ball park from our window. Room, bathroom, and hallways seemed clean. - most important to me!

I wish we could have been comped for parking during our stay. Wish the king bed room had been a little bigger. Not many choices of nice restaurants within walking distance. Wish the restaurant within the hotel had been open for lunch.