McKnight Hotel

The room was clean (and trust me, I check everything when I go in!), it was nice & quiet, & our bed was comfortable! I slept well!

Breakfast was a box breakfast, nothing much. Unfortunately many hotels are using Covid as the excuse to not getting back to serving hot breakfasts. Quite honestly, when paying $100 or more for a room when all you pretty much do is sleep there & shower, I don’t think a good hearty breakfast is too much to ask. The toilet was coming loose, when you moved, it moved with you & the seat kept sliding when you sat down! The front desk clerk could have been (a lot) more friendly! You really need employees who greet your customers with a smile & act like they actually want them there, not the case with her!

The staff was quick to bring the requested items to the room. The suite shop had reasonably priced items and the on-demand coffee and breakfast-to-go were appreciated. The room was clean and comfortable.

The room was lacking a hair dryer and the mirror was cracked in the bathroom. Staff shouldn't talk about how understaffed they are and say how it would be very hard to get fired from their job. I was also hoping that the sign would have been uncovered and not in a blue tarp and that the water fountain garden would have been cleaned up by now. Same signs from 14 months ago.

Hot tub was nice, but the water could have been hotter. Beds were very comfortable! Gentlemen in the morning was very cheerful and you could tell he liked his job.

When we checked in, there was no one there. I looked for a button to push for assistance but didn't see one. I walked around calling. "Hello, hello?" Finally a lady came out, looked liked we interrupted her supper. She checked us in, but then the toilet leaked. She found us a different room and everything was great. The TV signal kept kicking off, but I don't think it was hotels fault.

I liked the jacuzzi tub (why we chose this hotel) and the amount of parking available.

It wasn’t the cleanest. Something was spilled on the bathroom floor and I had to clean it up. Made me wonder how clean the rest of the bathroom was. Also, the breakfast was lackluster. It’s literally a brown paper bag—good luck knowing what flavors of anything you’re grabbing. I got a berry muffin (not a fan), nutrigrain bar (not a fan), oranges in juice, and orange juice in mine. Why is the lobby so nice if you can’t even sit down there for breakfast?

The staff and location were the best part of our stay here! The road wasn't hard to get out on and it wasn't on the noisy side of town. The staff were all very friendly and welcoming and never bothered us.

They could have cleaned a little better, but overall it was pretty clean. The breakfast wasn't the best either because it was grab and go boxes with an orange juice, fruit cup, cereal bar and breakfast pastry. Not very filling.

The carpet needs to be cleaned better. When we moved the ataman the carpet under was dusty like it hadn’t been vacuumed in a while Also complimentary bottled water with breakfast would be nice for those who don’t drink juice

The staff and receptionists were so polite. They were helpful with all and any questions I had. They made me feel comfortable and at home.. we spent Christmas there, and they sacrificed their holiday to work and were still very pleasant. All of the staff, the cleaning staff, and the receptionists were all very kind. It was decorated for the holidays as well.. very festive. I've stayed at other hotels near by, and wasn't happy there .. this location/ hamton Inn/ mcknight Hotel will be the one we stay in for our getaways. Thank you for your hard work. We truly appreciate your efforts!!

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We did not partake of the breakfast. The room was clean and comfortable. The mini fridge was a nice touch too. Did not need the wi-fi, but the TV was used. Bathroom was clean and accommodating...had extra towels and didn't have to request them. Extra pillows on the bed too...great!!!

You need your sign to be lit at night...drove right past the facility in the dark. There was nothing else we didn't like...

The customer service here was amazing - Jamie checked me in, and she was super nice, professional, great energy and just overall, the perfect host. She was telling me a little bit about the place, and it has been around for a while, but it looks really well kept, clean and I couldn’t tell at all. The check-in process was a breeze, took 2 seconds, and lo and behold, I was in my room. Lobby has a sundry area with snacks for sale, great selection and good prices. The room was really comfy, a good size, beds were the right height, super soft and pillows were great too, I slept like a baby, had no clue where I was the next morning, that’s how comfy it was! Room had a few tables, fridge and just the right amount of furniture, TV worked well and the bathroom was stocked with towels, good size and really enjoyed my stay. Housekeeping were really nice too, gave me all the towels I needed, etc. Can’t wait to be back!! 😁👍🏼

A microwave in the room would be great? :)

Perfect location for where we traveling during our stay. Staff was very friendly. Room was very clean. Our kiddos enjoyed the pool and the hot tub was a bonus!!

At no fault of the staff we had rowdy people on our floor who scared our children awake a few times the first night of our stay. Both nights people were coming in and out of their room at late hours/early morning and fighting in the hallway.