Courtyard by Marriott Pittsburgh West Homestead Waterfront

I'd like the closeness to the ballpark we went to a Pittsburgh ball game. I like staying at the Marriott facilities this one could use a little bit of updating some of the facility needs needs new furniture. We still enjoyed our stay the staff was very friendly they were great to us. The Whirlpool was not working and the pool needed to be heated. They did get the world pool working while we were there it was very nice of them to accommodate us oneat us one getting it working I really appreciate that they went over and above the duty to get that working. All in all it was a very nice day agaif I stay again some of the facility could be updated I know with having the covid things are slowly getting back into shape but I've stayed at other Marriott's where the facility was in better shape. Thanks again to the staff at this hotel they were very accommodating in every manner.

The only thing again that I didn't like it could have been a little bit more updated a freshness put to it paint other little things that I know that have been overlooked since covid and hopefully and slowly the Marriott corporation will be updating their hotels I stayed at Marriott facilities that were in better shape newly updated. Thanks again though to the staff and the people that worked there they were just great

Breakfast and location was good.

No complaints

When I checked in they did not give me the room I reserved online. The two queen beds with the sleeper sofa. But Patrick went above and beyond to make sure I that room for my 2 night stay. He personally went to go check out three rooms to see if they were going to accommodate our family. He even provided me with plenty of extra blankets and pillows for our stay.

I don't like the fact you can't just call the hotel and make reservations anymore. Have to make them thru third party sites. And the Conformation numbers the third parry sites five you do not match up with the Conformation num ers the hotels need. You have to call the third party site and ask for the confirmation number associated with the hotel.

We visit this hotel 3-4 times a year with our oldest grandson. He is autistic and loves the hotel and local Dave and Busters. The staff is always very pleasant. This past visit "Miss Rita" at the front desk went above and beyond to communicate with our grandson. Although we are usually only here 1 night when we travel, we have always been very pleased with our stay. Looking forward to our next visit in the summer...this time we plan a longer visit!

We were in town for a concert at Carnegie Music Hall. The property is conveniently located only 1.5 miles from the theater and is close to downtown Pittsburgh for a future visit.. The river view from our window was lovely. The Front desk staff was very friendly and accommodating when I needed a earlier check in time.

The restaurant and bar still closed due to the virus with no food service at all. We were hoping to have breakfast before we checked out but ended up stopping along the way home. Management needs to find a way to provide some food service, possibly a continental breakfast.

The the balcony suite was very nice. We watched the boats go down the river.

The person working the bistro was a little rude. She was out of a lot of things. We understand that, but she wasn’t very nice telling us what she had and did not have.

The property is in a good location, close to the waterpark and amusement park. I booked because of the value and the option to have 2 beds and a pullout couch.

I booked along with my sister, we have the same last name. The first guy gave my sister my room mistakenly but then left in the middle of his mess up. The next guy was confused and just couldn’t get it right (I had a larger room because I have a larger family) the management ended up fixing the issue and that’s the only complaint I have.

The Customer service was great and very helpful. The room was nice and big and everything was just good. Even the cleaning staff was super kind and friendly and that mattered because I had a very stressful day and everyone was very kind.

I do understand with covid and everything going on, but we could do a little better on breakfast. Not a big deal, but it would be nice.

Hotel was beautiful and in a convenient location for couples in search of easy dates while traveling

I wish it would have been disclosed that the pool and hot tub weren't open yet and the one elevator seems like it needs some attention. Was also kinda expecting more from the free breakfast but all in all had a good experience.

The staff at the check in desk were very friendly. We needed masks to ride in the Uber and they had disposable masks there for us. The location was great and the room was really nice! Exceptional price too (: I'd go back for sure!!

I can't think of anything we didn't like. I stayed with my girls and they were happy with the room and location as well. I have nothing bad to say about my stay.