New hotel well located close to Austin Convention Center. Nice decoration, room and bathroom as of the website photos. New towels, new bed linen nice and new in cotton. Shower was very good. Room has not 100% acustic isolation but level of noise coming from the street was supportable. The employees are heroes as they are few to run the hotel. They do whatever is possible to help with luggage, amazon boxes, checkin and checkout. I didn’t use the parking but the wallet guy was always there.

The hotel should invest in vaccum cleaners as carpets and rooms floors were not cleaned during my one week stay. In addittion my room had house-keeping visits 3 times in the week due to either lack of Hotel organization or staff availability. I didn’t complaint there as I usually left my room at 8:30AM getting back around 7pm. In the checkout there was no receipt although I asked for and the employee told me I was all set . Later in the day they charged my credit card in USD34,64 that during this week I will find out the details.

really well appointed room. liked the feel and quality of the sheets and towels. nice decor and layout of the main room and the bathroom. staff always helpful (and appropriately enthusiastic) ... We really thought all your lobby staff (and the valet guys, not that we had a car, but they greeted all arriving) were super great customer service folks, indeed over and above the excellence if those working the Four Seasons!

solid soap bars were all cracked and falling apart (!) ice and water center can dispense both H2O and ice at same time, but not into my wide mouth water bottle (nor to two separate containers at once). Your rooftop bar (Limestone) had a Sat night Galentine's themed DJ night that promised femme anthems from all decades: so why only male voices singing about their female love (or sex) interest (with Diana Ross singing I'm Coming Out)? We were very disappointed but that's not really about our room or the hotel's features.

The staff was extra friendly and welcoming. Our valet guy on the first day greeted us with a big smile and a good attitude. Our car was delivered quickly every time we left the hotel. Maiah at the front desk has a great and happy personality and was really sweet. Jeremy was also so nice and friendly and hung out at the bar and talked to me while he made me an Espresso that was delicious. I’m sensitive to hotels that don’t seem clean and there was not one thing in this hotel that grossed me out. It was super clean! I felt very safe due to the main lobby being on the fifth floor and the key card access in the elevators. The pillow on the bed was a little thick for me and the room was hot (I just sleep better in the cold) but other than that I loved my stay, and I would go back.

Location to the Austin Convention center and ambiance of the hotel. Views of the city and pool were very nice.

It was difficult to get into the valet parking area because there were so many cars. They were working as fast as they could but we had to wait a while. It was pretty noise from the music on the street but that was understandable considering the location. I appreciated the ear plugs.

Great location! Clean big well thought out rooms Facilities were great. Excellent pool area. Rooftop lounge Helpful and nice staff

We had a 10th floor room on backside of hotel. Great view over Rainey Street and the lake but at night music was pretty loud from Lucille’s and other bars. It stopped at midnight though so wasn’t that big of a deal overall.

Staff especially Iverson and Jeremy were extremely helpful with our special room request. Location is very good for access to Rainey Street area. Hard to get other places like downtown. We used ride sharing and that is highly recommended.

Excepting the insane amount of construction in the immediate area, this is generally an outstanding new hotel.

Nice location and beautiful

Thought price was good till we got there to find out there was 50.00 per day parking fee. Nothing was said in booking. Was going to stay an additional night but when I found out about parking charge we booked somewhere else. Should have been stated upfront.

Great location, fantastic design. Especially the swimming pool with a view on Rainey St

It is very loud on the weekends despite double glass and closed windos as it is next to Rainey St. If you want a quiet night, this is not the place to be

Nice location with lots going on outside hotel on Rainey St. Still was able to walk to South Congress. Took about 35 minutes but nice walk. Took a Lyft back for about $8 bucks.

Gets louder in evening into the night.

new and modern hotel

staff needs a bit more training. Did not like they calling at 2 am and then knocking on the door to deliver towels at 2am