The location was perfect. less than 2 minutes from Richmond Rd and Monticello. The front desk attendant customer service was very welcoming. They have a indoor pool and hot tub. The breakfast was self serve. Definitely the best breakfast i’ve had from a hotel. They had self serve waffles, eggs, turkey sausage, pork bacon, pastries, breads and bagels, fruit, Milk and cereal, juice, and coffee. The room was clean and comfortable. My family is definitely returning!!!

The wifi connect was very slow and the t-mobile data reach is spotty in the hotel. I wish there were more lights on the side parking lot.

The pool was wonderful - nice and warm. Breakfast was relatively tasty and the staff was fantastic at refilling. The rooms are basic but more than suitable. Staff was polite. Always coffee and hot water at the front.

The gym is super basic - there is a bike, two treadmills, and an elliptical. The free weights are a mismatch and a bit of a joke as there is no space to use them. I didn't spend too much time there, so it wasn't very important to me. Also, the water fountain didn't work, so outside of breakfast, there was no place to get cold water other than the bathroom sink or vending machines.

Hot tub was SO HOT my kids and I loved it! The pool was also in the upper 70s so it was very comfortable once you got in. The breakfast with eggs, waffle irons, switching between breakfast meats and fast sandwiches, cereals, yogurts, bars, etc. was great. We had a room across from the elevator but we never had any issues with noise. Hair dryer worked and we borrowed a bath plug from the front desk. Front desk and cleaners were always friendly and happy to help. Pool towels had some holes, but I appreciated the fact they didn't just chuck away towels that could still be used! The recommended (by Michelle at Front desk) Rocco's Grill restaurant had delicious food and a circling train which our young kids loved. There was a notice that our room would only be cleaned every third day, however, our trash and towels were exchanged daily. I loved the hours of the breakfast were 6-10am and so when my early risers got hungry for second-breakfast, it was a nice bonus. Also the early pool hours 6am-12 midnight was great for the early risers too getting one last swim on our way out!

Our room was above the front desk, which also meant near to the smoking areas on the front porch and we could smell some smoke before bed due to running the room's AC unit at the window. It wasn't an issue for us, but might be for someone more sensitive.

The staff was outstanding! The rooms were clean. The beds were okay. The pool was large and had good hours of operation (until midnight!). The location was perfect for the "Historic Triangle" with only a short drive (<15 min) to each site. There were plenty of restaurants nearby. I loved the fireplace in the lobby. The breakfast was free and had a nice selection.

The hot tub was not hot at all, nor was it particularly clean. The hot breakfast was all pork options, and I would have loved either an egg only or turkey substitute. The beds were a bit too hard for our liking.

The hotel is in a great location, despite some of the reviews we read it was all good, yes there are a few things that need attention but overall the room was very clean and comfortable. Breakfast is a help yourself buffet style, again okay and adequate. Disposable plates etc but ok.. overall I enjoyed the stay and would stay again.

There were some things that do require updating, remodelling or a coat of paint but it was all good.

Comfy beds and quiet room. Kids loved the indoor pool. Good choices for breakfast.

The rust on things in pool area, whirl pool was full of soap bubbles with dirt or rust in the tops of the bubbles, and some things were loose or broken. A bannister handrail was broken, but it had caution tape on it. The room's bathroom's shower spout was kind of loose and we had to really push the dial to off really hard for water to stop dripping.

The Breakfast was nice, with a nice selection that was constantly replenished and the dining area was kept clean. The staff was exceptional! Everyone was so nice and, friendly and courteous. I was throughly impressed and will happily share this information with all my friends.

The whirlpool could’ve been cleaned up a bit better around the top.

Pool ,Breakfast ,Beds was nice .Lady at front Deck that night at check-in was very nice

We took all of our things to our room . Then had to move because was no pillows on our beds . No towels and washcloths. Instead of just bringing some we had to change rooms. But other room was nice .

The location was great. Rooms were clean, up-to-date, and comfortable. Good value for price.

The Wi-Fi was spotty, and the building blocked the 5G single coming in. Breakfast was okay, but was disappointed with the heated prepackaged food. The waffles and fresh fruit was perfectly fine.

Loved the breakfast, great selections and super clean. But, what made this stay for me was the staff, Michelle at the front desk was one of the friendliest & most helpful people I've met in a long while.

The bathroom was tiny. But doable for only a short stay.