Location to Busch Gardens was very good. Room was clean. The staff was very friendly. Our bath tub clogged up and they were up to fix it in 5 mins, and fixed it quickly. When we asked for more towels they brought them up quickly. Beds were very comfortable. It was great having a suite instead of just a room with beds. The breakfast was very good for being included. Lots of options. Overall, it was a nice and could not have asked for more!

David, at the front desk has remembered for the last 2 of my 3 stays with you. He made me feel special. He's always so friendly and nice. He's a joy to be around. I book there because of him. At breakfast one day, one of the heating pans was leaking all over the counter and floor. Ty got a mop, cleaned it up and greeted other guests with a friendly Hello. A little bit later several cups of coffee were spilled at the elevator. Ty got the mop, cleaned it up and still greeted other guests with a friendly and happy Hello. I don't know that I would have been smiling. The staff there is wonderful.

I can't think of anything.

The breakfast was wonderful for the most part and the staff made sure that fresh, hot food was on the food bar. The hotel is also in an easily accessible area with a lot of nearby places to dine.

We stayed two nights and the first morning the breakfast had quite a bit of choices (basic choices that most people would like), but the second morning the choices were not as basic and more geared towards specific tastes. I would like to see the basic eggs and a meat each morning to go with the other choices. Having some sort of hash and biscuits and gravy on the same day didn't leave many options if you just wanted something basic.

//They had a reception on Wed evening-that was very nice-the gentleman that worked there that night (7/12/23) was wonderful-he was courteous and asked us several times if we needed anything-he also worked the breakfast several times during our stay-

the location was great.

I don’t like the face that house cleaning did not do a good job at all. I ask the female person to , please clean my room , because were frying fish and the floor in the kitchen area needed to be swept & mopped. all she did was give us some clean towels & half ass made the bed up.

Excellent on all points !!! Two room suite was Perfect for our weekend stay!!

The pool was cold and that was one of my main reasons for booking this place. Two room suite needs better cookwear for the kitchen area!! There was no frying pans just pots.

all staff is nice and friendly specially the one handling the kitchen everybody will great you with a smile no matter how much you ate they table to table to ask how’s everything are doing first time I encounter that kind of behaviors very friendly and with a happy smile keep up the good work and friendly gestures

upon arriving after a long trip with my 3 children I was check in fast and front desk employee David’s customer service was excellent! He was very pleasant and efficient. answered all my questions and concerns with a upbeat attitude.. this was very refreshing!!

the room was comfortable and large enough for my family.

The front desk manager was very courteous and professional. The suite we booked was spacious and well cared for. My family loved the hotel breakfast plus it was great to have access to an indoor pool.

The only thing I would change would be the sofa bed mattress. It looked old and stained, but other than that the room was excellent!

My husband ate the breakfast on Saturday morning and he stated he had no complaints at all. The location was good and the set time for breakfast was excellent. Since I didn't try the breakfast on this trip, I will the next time I visit.

There were 2 things I didn't like about the stay. One of the bathrooms had to be plunged a few times and it wasn't for being stopped up or anything. It just seemed to have issues flushing. The other thins is the kitchen sink kept being stopped up. The water would go out very slow.