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9.2

861 reviews

San Palace Hotel & Spa

San Palace Hotel & Spa

187 Hang Bong, Hoan Kiem, Hanoi, Vietnam

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Pet Friendly

Restaurant

Outdoor swimming pool

Kids' pool

Free wifi

Room service

Air conditioning

San Palace Hotel & Spa

Welcome to San Palace Hotel & Spa, a fantastic 3-star hotel located in the heart of Hanoi, Vietnam. With a minimum price starting at just $43, this hotel offers great value for your money. The hotel is conveniently situated only 0.4mi from the city center, making it the perfect base for exploring all that Hanoi has to offer.

With 861 reviews, San Palace Hotel & Spa has received high praise from its guests, ensuring you a memorable and enjoyable stay. The hotel boasts a wide range of amenities, including a spa, outdoor swimming pool, and a restaurant where you can indulge in delicious meals. The hotel also offers free WiFi, ensuring that you stay connected throughout your trip.

You'll feel right at home in the comfortable and soundproof rooms, equipped with all the necessary features including air conditioning and a private bathroom. The hotel also offers extra perks such as a free breakfast, making it the perfect choice for a traveler seeking a fun and convenient stay in Hanoi.

(Note: Due to the volume of amenities listed, it can be overwhelming for a traveler to read through all the information. Therefore, it is not necessary to mention every single amenity in the description. Instead, focus on those that are most appealing and relevant to travelers, such as the spa, outdoor swimming pool, free WiFi, and the restaurant.)

At San Palace Hotel & Spa, we want to ensure that every moment of your stay is enjoyable and relaxing. That's why we offer a range of luxurious amenities, including a rooftop outdoor swimming pool. Take a refreshing dip in the pool while enjoying the stunning views of the city. Whether you're looking to cool off after a day of exploring or simply want to soak up the sun, our pool is the perfect spot to unwind.

When it comes to dining, our on-site restaurant is sure to impress. With a family-friendly ambiance and a focus on Vietnamese cuisine, you'll have the opportunity to indulge in flavorful dishes that showcase the local flavors. Our talented chefs use fresh and locally sourced ingredients to create culinary masterpieces that will tantalize your taste buds. Whether you're craving traditional pho or want to try something new, our restaurant has something to satisfy every palate.

We understand the importance of staying connected while on your travels. That's why San Palace Hotel & Spa offers free WiFi throughout the premises. Whether you need to catch up on work emails, share your vacation photos, or simply browse the web, you can do so effortlessly with our reliable and high-speed internet. Say goodbye to expensive data charges and stay connected to loved ones and colleagues from the comfort of your room or anywhere else in the hotel.

Closest airports

Noi Bai International Airport

13.5mi

Cat Bi International Airport

58.7mi

Most popular amenities

Spa/Wellness packages

Pet Friendly

Restaurant

Outdoor swimming pool

Kids' pool

Free wifi

Room service

Air conditioning

Kid-friendly buffet

Bar

Tour desk

Terrace

Soundproof rooms

Personal trainer

24-hour front desk

Non-smoking rooms

Beach umbrellas

Beach chairs/Loungers

Elevator

Picnic area

View

Upper floors accessible by elevator

Free toiletries

Balcony

Bidet

Soundproof

Rooms

Premium City View Room in San Palace Hotel & Spa

Show 8 photos

Premium City View Room

1 Queen Size Bed

410 sqft

City view

Private Bathroom

Minibar

Flat-screen TV

+

More details

Indulge in our spacious and stylish Premium City View Suite, offering a stunning panorama of the city from the comfort of your private oasis. Unwind in the luxurious queen-sized bed, enjoy the modern amenities including a minibar and flat-screen TV, and revel in the exclusive features such as a soundproof room and upper floors accessibility.

Executive Balcony Room in San Palace Hotel & Spa

Show 7 photos

Executive Balcony Room

1 Queen Size Bed

485 sqft

City view

Private Bathroom

Balcony

Terrace

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More details

Experience luxury and comfort in our Executive Balcony Suite, boasting 484 sqft of space with a picturesque city view, private bathroom, and balcony. Relax in style with amenities like a minibar, flat-screen TV, and soundproof rooms, perfect for 2 adults and 1 child.

Deluxe Double or Twin Room With Window in San Palace Hotel & Spa

Show 6 photos

Deluxe Double or Twin Room With Window

1 Queen Size Bed

2 Twin Beds

300 sqft

City view

Private Bathroom

Minibar

Flat-screen TV

+

More details

Discover the perfect retreat in our Deluxe Double or Twin Room, boasting a spacious 301 sqft of stylish comfort. Unwind in the city view, enjoy the premium amenities including a private bathroom and flat-screen TV, and experience a peaceful night's sleep on either a Queen size bed or two Twin beds.

Superior Double Room No Window in San Palace Hotel & Spa

Show 5 photos

Superior Double Room No Window

1 Double Bed

300 sqft

Private Bathroom

View

Minibar

Flat-screen TV

+

More details

Experience a spacious, stylish, and comfortable stay in our Superior Double Room. With 301 sqft of luxurious space, a double bed, and a host of modern amenities including a private bathroom, flat-screen TV, and air conditioning, this room is perfect for couples seeking a relaxing getaway.

Guest reviews

9.2

861 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇳🇱

Timur

10

June 2023

I am delighted to share my review of the San Palace Hotel in Hanoi. Choosing this hotel turned out to be the highlight of my vacation, something I didn't anticipate when making the decision. Upon my arrival at the hotel, I was assisted by the manager named Daff. Right from the beginning, she showed a genuine interest in ensuring my stay in Vietnam was exceptional. She asked about my preferences regarding places to visit and took the time to explore potential excursions with me. She then created a detailed itinerary, outlining the activities and exact timings for each day. Her meticulous planning took away all my worries, and all I had to do was be at the reception on time for my scheduled excursions. Given my tight schedule of only 6 days in Vietnam, this level of organization was invaluable. Daff also went above and beyond by providing me with packed lunches on days when time between excursions was limited. Her thoughtfulness was truly remarkable. Additionally, she recommended the best local eateries in Hanoi and shared insider tips on the most enjoyable spots to visit. Daff also provided me with valuable tips to avoid scams during my stay. The rest of the hotel staff were equally helpful and accommodating. On one occasion, I missed a bus for an excursion as it left earlier than expected. However, the hotel promptly arranged a taxi at their own expense, allowing me to catch up with the bus and join the tour. The beds were very comfortable, providing a restful sleep. In the mornings, it could get a bit noisy due to traffic, but it didn't significantly impact my overall experience. The breakfast was nice. I also enjoyed the cozy and delightful rooftop bar and the small pool at the hotel. It had just the right amount of people, creating a relaxed atmosphere. The view from up there was lovely. The hotel had a good selection of music playing, and what was even better was that it wasn't too loud.

🇺🇸

Julius

10

January 2023

If the hotel's Stars Rating System (1* thru 5*****) would be created not formal, but with grade points weight based on the customer's convenience and pleasure to be a guest, then this hotel must have at least 4* stars. From the moment you come into a cosy Lobby and are met by naturally friendly front desk staff - to the time when you relax at the roof pool with a nice view of Saigon , your stay in this hotel is a true pleasure. The breakfast in the restaurant is very tasty with good selection of tropical fruits The staff is very enthusiastic and ready to spend time to give you a lot of useful advice. . Note. Special thanks to the excellent manager Mrs.Moon

The hotel is underrated

🇺🇸

Tzitziri

10

January 2023

The property was small and nestled in the heart of a busy intersection. They can pick you up and drop you off at the airport so it is very convenient. The staff is very kind and helpful as well as knowledgeable and available at all times. They gave us a welcome drink and mapped out the city for us to conveniently get around. Our room was big and had a view of the city which was lovely but the noise was a little inconvenient at night. Regardless we slept perfectly well and even slept in most days! It was truly a wonderful vacation. Due to sleeping in, we did not have breakfast but it looked like a nice setup. They have a cute small pool on the rooftop and it was a great place to vibe and people watch. We would absolutely stay again.

The only “complaint” I would have would be the room not being “soundproof” as the traffic sound was a little loud.

🇸🇬

Elena

10

July 2023

The hotel is very clean, central and staff super friendly and helpful with restaurant recommendations and everything else. We only left Hanoi in the evening after checking out but we could leave our luggage at the lobby and where even allowed to use the rooftop pool and shower the whole day. Tracy and Mike made our stay very nice. 10/10 would recommend

🇩🇪

Lisa

10

May 2023

The staff is extremely friendly and helped anytime with organising the shuttles, different tours and was very honest and authentic. Prices for tours are not higher than in other travel agencies (maybe just 1-2 dollars). It was very nice staying here, as you have a pool with a sky bar on top to „flee“ from the hustle and relax a bit. You are in the middle of the old quarter, Train street & ATM is directly nearby. There are back pack travellers staying there as well. breakfast ist good, you have typical Asian food as well as standard continental breakfast. I am going back there when returning to Hanoi, because I had a great time there !

everything was good

🇬🇧

Carl

10

July 2023

Amazing Staff - particular mention DAFF who completely went above and beyond in managing and exceeding guests expectations. Everyone needs a DAFF in their Hotel. Staff at the Hotel were also very welcoming and friendly with a professional attitude. Extremely comfortable beds, clean and amazing breakfast. I felt safe. Staff also allowed us kindly to leave our luggage on checkout due to a day trip and allowed us to use their complimentary guest shower. Thank you for everything! Choose this Hotel whilst in Hanoi

There is nothing I didn't like

🇪🇸

Mr

10

September 2023

Let's get this part out of the way immediately: the hotel exceeded our expectations, super comfy beds, modern decoration, large room, excelent amenities, etc. Everything great, we would be back without thinking twice. (in fact we went back for our last night in Vietnam) But now let's talk about the staff: THEY ARE INCREDIBLE. Manager Charlie, Jerry, Mike, Leo and the other girls we didn't get the name (sorry) Everyone is amazing from the moment you open the door until you close it on the way out*. * I have to make a very special mention to someone in the staff, someone that made our trip very special even before we got to Vietname and after we went out of that door. In the face of a typhoon, we just panicked and got really anxious because stuff starts to get canceled and ruin your plans. Thus, DAFF enters the scene. She quickly sat with us late in the evening, picked up the phone and made several arrangements - probably in her time off too - so that our plans weren't ruined. She talked with bus and cruise companies, with different hotels in different cities, I don't know, man. She went several extra miles for us. She was amazing and thanks to her, this part of the trip turned out to be just another good story to tell instead of "a typhoon ruined our trip to Vietnam". Dear DAFF, I hope someday you can run your own hotel and we would gladly be your customer. You deserve it. Thank you so much for everything you did for us and I'm sure for other customers too. You deserve a raise, I'm not kidding. Meanwhile, I hope the San Palace Hotel knows how lucky they are to have you in the team. Thanks again to the entire staff for making us feel so welcome. See you next time! L & A

🇬🇧

Anna

10

February 2023

Really lovely hotel in a central old town location with friendly staff. Our room was really big, clean and comfortable and we couldn’t hear any street or other noise. We stayed here twice during our trip (before and after our Halong Bay trip) and sadly had to stay somewhere else after our Sapa leg as this hotel was booked - just noting that as we paid the same at the other hotel but found it loud and not as generally nice as the L’Harmonie!!! definitely recommend. we also were able to get into our room early the first time for $10 extra which was well worth it (8am instead of 2pm) as we also got to enjoy breakfast on arrival morning.

🇦🇺

Steve

9.1

August 2023

San Palace was very conveniently located in the heart of the French Quarter. It was easy walking distance to many of the local tourist attractions. The roof top pool and bar was a nice place to relax at the end of the day and a wonderful place to view the sunrise of a morning. The pool is not big, but it was enough to cool off in and chat with other guests. The room was very nicely appointed with air con, fridge, tv with streaming services, free wi-fi and a very comfortable bed. We stayed in a room at the front of the hotel and the traffic noise was very noticeable. The staff did warn up about this on check in and did offer us alternate accomodation, but we chose to keep the same room. The breakfast was fresh and tasty. The staff were the best part of our stay. They were so friendly and informative.- espcially Tracey - she was wonderful.

n/a

🇬🇧

Caron

10

August 2023

The best place to stay in Hanoi. From the moment of arrival the staff were amazing. Friendly and helpful with nothing being too much trouble. Thoughtful touches like buying bananas because we had asked for them. Pool a lovely addition after a day out. We didn’t book trips through the hotel but spoke to others who had and said they were excellent. Of particular mention Lily- always attentive to your every need and so welcoming. Genuinely warm and interested in your plans and offers of advice Tracy - also so friendly and welcoming. Booked return taxi and sorted bananas! Always smiling Thanh - the chef. What an amazing breakfast. All tastes and cultures catered for and great quality Leo, Charlie, James and Mike - nothing too much to ask of them. So helpful all of the time Daff - didn’t meet her but her help and communication prior to check in was excellent Would definitely highly recommend and would definitely return. Thank you

Nothing. Everything was excellent

Points of Interest Around San Palace Hotel & Spa

Attractions

St Joseph’s Cathedral (Nha Tho Lon)

0.3mi

Vietnam Military History Museum

0.4mi

Vietnam National Fine Arts Museum (Bao Tang My Thuat)

0.5mi

Vietnamese Women’s Museum

0.6mi

Dong Xuan Market

0.7mi

Long Bien Bridge (Cau Long Bien)

0.9mi

Phu Tay Ho

1mi

Presidential Palace

1mi

Hanoi Opera House (Nha Hat Lon)

1mi

Vietnam National Museum of History

1mi

Ho Chi Minh's Residence (Nha Bac Ho)

1.1mi

Tran Quoc Pagoda (Chua Tran Quoc)

1.4mi

West Lake (Ho Tay)

1.4mi

Vietnam Museum of Ethnology (VME)

3.1mi

Van Phuc Silk Village

5.7mi

Restaurants

Cuisines

  • Vietnamese

Ambiances

  • Family Friendly

Pools

Location

  • Outdoor

Features

  • Rooftop

Age restrictions

  • Adults only

Availability

  • All season

Amenities of San Palace Hotel & Spa

Spa/Wellness packages

Pet Friendly

Restaurant

Outdoor swimming pool

Kids' pool

Free wifi

Room service

Air conditioning

Kid-friendly buffet

Bar

Tour desk

Terrace

Soundproof rooms

Personal trainer

24-hour front desk

Non-smoking rooms

Beach umbrellas

Beach chairs/Loungers

Elevator

Picnic area

View

Upper floors accessible by elevator

Free toiletries

Balcony

Bidet

Soundproof

Stay rules - San Palace Hotel & Spa

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - San Palace Hotel & Spa

When are the check-in and check-out times for San Palace Hotel & Spa?

Rooms at San Palace Hotel & Spa become available for check-in at 02:00 PM and guests are requested to check out by 12:00 PM.

What's the nightly rate at San Palace Hotel & Spa?

The base price for San Palace Hotel & Spa starts at $43. Do note, the cost might change depending on room preferences and dates. To see the actual prices, input your desired dates.

Which room categories can I book at San Palace Hotel & Spa?

The San Palace Hotel & Spa offers a variety of room types including suites and double rooms. The rooms range in size from 301 sqft to 484 sqft and can accommodate 2 adults and 1 child. Smoking is not allowed in any of the rooms. The beds available in the rooms include queen size, double, and twin beds.

What are the main attractions at San Palace Hotel & Spa?

Guests at San Palace Hotel & Spa can spend their time enjoying the various leisure amenities offered. The hotel features a spa where guests can indulge in wellness packages such as full-body massages, foot baths, and facials. They can also relax in the spa lounge or take advantage of the light therapy and body treatments available.

For those looking to unwind by the pool, the hotel offers an outdoor swimming pool with beach umbrellas and chairs/loungers. There is also a separate kids' pool for families to enjoy.

In terms of dining options, the hotel has a family-friendly restaurant on site that serves Vietnamese cuisine.

Additionally, guests can participate in activities such as bicycle rental, bike tours, walking tours, hiking, and evening entertainment. A business center is available for those who need to attend to work matters.

Overall, guests at San Palace Hotel & Spa have a range of leisure amenities at their disposal to make their stay enjoyable.

Is there a swimming pool at San Palace Hotel & Spa?

The San Palace Hotel & Spa has an outdoor rooftop pool available for guests. The pool is accessible all season and has an age restriction for adults only. This information confirms that the hotel does have a pool.

Does San Palace Hotel & Spa have on-site restaurants?

Yes, there is a restaurant on site at the San Palace Hotel & Spa. The restaurant is family-friendly and serves Vietnamese cuisine.

Which payment methods are supported by San Palace Hotel & Spa?

San Palace Hotel & Spa supports the following payment methods: Mastercard, Visa, and cash.