Very good services overall. The room is quiet and the check-in process was easy. I recommend it for families. Maybe a bit pricey for other options in the area.

The reception employees (o or maybe it's the barmaid who is next to the front desk) play hardcore Reggaeton, even during the early morning hours. This gives a terrible impression of the place. It makes the hotel look more like a "cantina" than a hospitable place. Management should talk to them to tell them to lower the "rumba" and play smother music, as they do in the restaurant.

It's a nice basic hotel with an upscale vibe. The staff were great, and most spoke at least some English. The hotel is across the street from a big art museum and a row of charming semi-outdoor cafes, with other shops and amenities nearby, including a 24-hour grocery a short walk away. I would definitely stay there again.

The relatively small room did not have some featuress like a bar or refrigerator, nor an iron that I could see. (I did not ask about the latter, and probably could have gotten one from the staff if need be.) Small things like a pad and pen would have been useful.

This is a very nice hotel, with very good rooms and a very good breakfast buffet every morning. In a southern area of Medellin. It takes a 5-10-min taxi to get to the area of El Poblado for evening dinners. It's also good value overall, given the price of hotels in Medellin felt more expensive than the rest of the country.

Nothing

Needed places close to the bed to plug your chargers for phone etc, and shower towels were a bit small. I am Colombian but have lived overseas for many years and they still charged me tax which hadn’t been the case in other hotels i have been staying. These are just a couple of observations to what was otherwise a very nice, clean and organised hotel with great staff.

The breakfast is expensive but really good. Bed is comfortable. It's quite during the night. It's very easy to take a taxi or metro.

There is not coffee or water to drink anytime, the air conditioning doesn't work properly, there is no a fridge in the rooms, windows are sealed so there's no ventilation. It's very noisy during the day as there are many construction works arround.

Quiet and comfortable room on the 12th floor. Sufficient space and storage. Good breakfast with lot of variety (fruits, bakery, eggs, juices, etc.) Convenient location.

Unfortunately not all the staff speaks English.

Modern design and very clean with friendly staff. Very good breakfast buffet with a variety of fresh fruit and some local specialities.

No family room for 2 adults and 2 children, so we squeezed into a room for 2 adults and 1 child. It was tight.

Staff was friendly. Room always clean.

They didn't speak English . But those who did gave it their best.

Ibis Medellin was good

I can’t tell you how painful was my Cartagena ibis stay , I complain on the Portal requested to change but it could be possible

Excellent hotel, great location very convenient for siteseeing. Very safe location. Spectacular staff, super attentive. Very clean and affordable. Met my expectations and plan to return!

Wished breakfast was included