Mercure Kooindah Waters Central Coast

We stayed 2 nights in a 1 bedroom apartment to be close to the location of our sons wedding. I used the hairdresser on site who did a wonderful job on my upstyle hairdo….thanks Suzie! the day spa facilities looked very nice but sadly I didn’t have time to experience any treatments there. the outlook to the golf course is lovely from the rooms, the restaurant was nice and food good.

Apartment room looked quite tired and not 100% clean. the room we had was a dog friendly room (we didn’t have a dog) and the room had a terrible dog smell. the couches stunk of dog and I could smell it in the bed also which was yuk! I had the cleaning lady deodorise the couch for us on the second day which helped a tad. Very early on Saturday morning the golfers start playing and they start with the PA system which was quite loud in the room, we were the closest room to the practice tee right near the noisiest area.

The resort is situated in a beautiful area and the resort grounds were stunning. It would be an ideal place to stay if you were a golfer or enjoying a special event there, as I was. The area for swimming was well set out, although I unfortunately did not have the time to enjoy this feature. It was great having the Zinnia Spa and Wellness centre close by. The room itself was a good size and beautifully clean, as was the bathroom.

Pillow choice, because I like a flatter pillow The room was a good size, but I felt that the decor was very dull and uninteresting. There were no cushions in the sitting area either.

The facility was all round a great place to stay and enjoy some time away. The Breakfast was a great with loads to choose from.

We loved the size of the room, however, we thought the bathroom was a little outdated, and stepping into the bath was a bit challenging. The water from the shower did spray onto the floor which was a problem once you stepped out. It would have been nice to have little soap, shower cap items etc available. The staff were all lovely and curtious.

The breakfast was good, the staff was amazing and the best part was our dinner at the hotel restaurant. We ordered the wagyu steak and it was so delicious. Really worth for the price. Very happy with both indoor and outdoor swimming pools. Definitely will come back to stay here again

The room is a bit old for my liking eventhough im happy that it has microwave. it’s easy for me to heat up food for my kids.

Was able to park right next to our room which is convenient to lug the bags in. Kids were thrilled with the view of the golf course and duck pond. We had ducks and birds come for breakfast which was nice. 3 toilets 2 bathrooms 2 rooms excellent price.

Our bed or pillows or both we found were a little uncomfortable...could've been us though. I would still stay here again if I have the opportunity.

The apartent was nice and big and more than enough for a 4 person fmily. The pool was nice. We enjoyed some game time on the tennis courts. The dinner and restaurant staff were great.

Breakfast was nice but can say that it was the same every day. The TV's need an update as they are missing channels and some apps would have been nice to watch

Awesome steak, cooked perfectly paired with quality wine. Room was spacious, comfortable and practical. The pool is very relaxing, so is the view of the golf course. We really appreciated the room service on Friday night as we were too tired for the restaurant. Happy hour on Saturday evening was fun.

An adults only area in the pool would be nice. And a double cocktail order went missing, with no complimentary drink offered.

Location was fantastic enjoyed the view of the golf course and surrounding water. Loved the grassed area and individualised backyard seating/table for each townhouse. My children enjoyed eating their dinner and having a picnic on the rug whilst taking in the view.

Didn’t like that you couldn’t use the Accor benefits when special event or public holiday was on

Very friendly fellow who checked us in. We were upgraded to a bigger room. The room was spacious and very comfortable. The onsite restaurant was great. Our waitress was very efficient and friendly. The food was beautiful. The grounds of the hotel are very picturesque and if you like golf it would be a great course to play. We wish we could have stayed longer.

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super clean and comfortable - view was beautiful . ducks were a bonus

reception staff tried to bill us twice for one of the rooms - mix up with breakfast included in booking - reception staff were training but when you are responsible for booking three rooms at a time you don’t want your family feeling under pressure about payments that have already been made