Mercure Paris Opera Grands Boulevards

The hotel was better than expected; classic room on 5th floor was small (as expected) but not too tight and quite comfortable, very clean and with a large window facing the courtyard and with a surprise view of the Sacre Coeur in the distance. Aircon and fridge in room were good. Staff were generally very pleasant and helpful. The location is on a fairly quiet street but one I found safe enough and central with handy shops for water, snacks etc. nearby. Staff were available at reception on all occasions that we required entrance and I found this system quite efficient and reassuring.

Overall we loved this hotel. Rented two rooms for 2 adults and 2 kids (each) with enough room to move and place our luggage, bathroom was spacious, beds and sofa bed were comfortable, pillows a little hard but overall good, nicely decorated, clean, and breakfast had something for all age groups including cook your own eggs any style if you did not want the buffet scrambled eggs. Location was 15 min walking distance from Opera/Lafayette Galleries. Staff was friendly and spoke multiple languages. Definitely will return as a family next time we are in town.

Softer pillows

We loved the location, very quiet yet easy to access local shops and restaurants. Tube station 5 minutes walking distance. Our room was lovely, very comfortable. Staff were really helpful and gave us some great tips for local restaurants. Breakfast was superb.

I wish the hotel had tilt and turn windows. We were on the 6th floor and windows could be wide open from there. Not ideal for a family with a small child. But overall we had a fantastic stay and would definitely return. Thank you!

The room and the bathroom were spacious. The bed was very comfy and the amenities provided were amazing. The Wi-Fi was very fast and reliable. There was a huge variety of food for breakfast. The staff was very friendly and accommodating. The location of the hotel is pretty close to the centre of Paris.

Our room had a low ceiling, and it didn't get much sun. The hotel is a bit far from public transportation.

Clean, comfortable, friendly staff, ok location to get to centre tourist sites

Air con was either on and too cold or off and hot without finding comfortable median, shower was very low in eaves and could not stand up, baggage storage was helpful but not super secure, lift small and slow which created backlog

it was clean and attractive in neighborhood with eateries, groceries, and other necessities - entire staff unbelievably friendly and helpful - felt like family - perfect as I am a lone traveler

no complaints

Superb staff and management: friendly and helpful. Location great, just between east train station and city center. Room facing courtyard side:quite and comfy.

All good :)

location mostly

that the housekeeping staff didn’t knock on your door before coming in - so privacy was an issue

Breakfast was good on occasion we had it. The location was a doable distance from main thoroughfare on foot. The double window ensured a peaceful and quiet room. Staff were approachable and efficient.

The shower not suitable for large persons.

I loved the size of the room, the location and staff. The hotel is close to the Paris Nord train station, which is very convenient…and close to lots of great reactants of coffee shops.

The shower was a little dirty upon check-in