Hotel Villa Il Castagno

Street parking very close to the hotel. Initially we were a little concerned as the room door was immediately behind the reception but we were delighted to find the room was quiet, comfortable and opened out onto a balcony that overlooked a pretty courtyard garden. Easy walk to the city centre.

Our Italian isn't great, which will always make things tricky, but the staff weren't very welcoming, borderline grumpy! Breakfast was just about OK but mostly prepacked stuff. The waitress wouldn't even let us have a second cup of copy.

The rooms were well-cleaned and very clean. The rooms were spacious enough and comfortable. The bathrooms are also clean and neat. There was a wide variety of towels, which we appreciated as well.

With no air conditioner, I found it too hot to sleep with only a fan in temperatures over 30 degrees Celsius! I also felt that the Wi-Fi connection was not good. It was not a problem during the daytime, but at night the situation worsened, and I had to use mobile data to access the Internet from my room.

Room was always clean and with changed towels. We liked that a lot. The personnel is greeting every time and responded to every need that we had. The room is big and spacious and the bed is really comfortable.

We struggled without air conditioner but they have ventilator on the sealing which provided some coolness in the hot weather. The breakfast is good but if you would like more protein in your food or some regular type of breakfast (like eggs), you won't find it. It is also on 30 minute walk to the center of the city which is challenging for the feet in hot weather.

Hotel room was very good, with a common balcony, overlooking a garden. No issues with hotel facility. Our host was very polite and helpful.

But the location was an issue. Although, it is only 2 km from the attractions, but public transport facility is poor. It's better to walk to the attractions, takes around 17 mins. Bus doesn't come on time. Looks like it's a problem with Florence.

Very good location, very close to the histociral center of Florence and with beautifull and so italian inner courtyard and balcony. The staff is perfect italian. They create the exceptional atmosphere. Even cat-theHoste was right on time and on place. So kind and persistant in order to get some food🙂

The parking place is not for free and not so easy to find, but we were lucky☺️ It wasn't possible to pay by card at that time. So, always have euros coins.

The room was good comfortable and have a balcony with garden view.

If you got a room with that included breakfast , well you will be allowed only one small cup of coffee p/ person. If you like more you have to pay extra, the food from breakfast you eat as much as you can, but only with one cup of coffe, (i found this very strange)The staff wasn't very friendly special the people who work in the breakfast room Just that lady from the reception desk was friendly and very pleasant.

We really liked the room and the bathroom was very spacious. Everything was clean and seemed freshely renovated. Breakfast was nice, and coffee tasted really good. Location is 10-15 min walk away from centre which is really nice. We parked our car right in front of the hotel free of charge. The manager was so nice, he even let us use the freezer and fridge for our portable fridge.

We didn't get the room with the AC, but it wasn't that bad. The ventilator helped enough.

The mattress and the pillow were really comfortable. The room was spacious.

The breakfast was basically dessert in different forms. I understand that this is the typical Italian way of doing breakfast, but I would appreciate some source of protein like eggs, hummus or cream cheese. Or at least natural yoghurt without fruit taste and added sugar.

The room had working air conditioning and a fan. It also had a nice view and the beds were comfy. Black out shutters and windows were good and bathroom was functional and they provided soaps and shampoos and towels which were perfect.

Maybe for breakfast would be nice to have more fresh baked goods instead of packaged.

It was easy to find and it is a renovated hotel that has many rooms... They provide easy check in and check out... Also they offer breakfast that had lots of breads and cereals, croissant, jams, prosciutto, cheeses, juices, and of course freshly made espresso! My room was quiet and clean. I highly recommend!

The bathroom drinking cups need to be disposable...