White Hart Hotel, BW Premier Collection

The decadence of the hotel was amazing and beautiful. The staff were also pleasant helpful and accommodating. The fat badger restaurant is beautiful in decor, the service pleasant and the food on evening meal equally nice. The breakfast is in my opinion outstanding, the choices are well varied and the bacon and sausage to me seems like it is local sourced and not bulk purchased from bulk suppliers.

The £12 per night car parking caught us of guard slightly. After rechecking it is stated but rather Biden and to be honest it’s not something I would look for when booking at a 4* hotel. The bar prices in the fat badger are also abit unreasonable, you could not over stay your welcome in there.

Great to have a car park. No issue with getting a space! Room was really nice and a low floor - as requested. Housekeeping staff great - I managed to un-hook curtains whilst trying to draw them (my fault!) but they sorted it out super quick. Reception staff also great. Lovely meal in the restaurant. Bar staff very great and v helpful and friendly in sorting out which rum to choose! Breakfast was fine. I'm not a fan of buffet but to be expected these days. And good choice. Staff also v accommodating and helpful as well. Very friendly and competent service all round.

Took us a while to figure out how to put heating on in room. Bathroom super hot - didn't know how to turn towel rail down! Mon am 7.15 am all the bins being emptied outside our room. Not great. Appreciate, hotel has no control over this but might have been nice to be warned esp as brek is earlier on a Mon!

A lovely hotel in a lovely town centre location. Staff were friendly, and helpful.

A couple of minor points. When I booked the room, a month before travelling. I read the small print which suggested I could ring to arrange a room with a view. When I called, I was told that every effort would be made to make this happen. When we arrived at the hotel, we was given a room in the building next door to the hotel, not in the hotel. The room had a view of a wall, not the view I was expecting having booked a month in advance. After having a shower myself for 5 mins the boiler tripped, and my wife was unable to have a shower for sometime after being reset by a friendly and attentive member of staff.

Great value for money. The breakfast was very good indeed, with plenty of choice and both hot and cold options. I emailed ahead to request a room with a bathroom instead of a shower and this was in place when I arrived. I stayed in a 'Cozy Double' which was ideal for a solo traveller: there was space at both sides of the bed but this may not the case in all of these style rooms. The central location of the hotel was excellent. The bed was very comfortable and the bathroom was spotlessly clean.

Parking spaces are limited - I arrived at 16.15 and it was 2/3 full. However it is undercover and safe, but spaces are a little tight making getting in and out of the car difficult. The blind cord pulls in my bathroom must have been installed by a very tall person, I could barely reach them to open and close the blinds. The door to my room was difficult to close without pulling it hard and making a lot of noise, which would no doubt have been heard by other guests. I mentioned this to a member of the housekeeping team, who told me I needed to use my key card to over ride the physical door closing mechanism by opening it digitally again ! This worked, but I would never have thought to do that. The lady did tell me she would report it and ensure it was fixed.

Central location with all the shops and restaurants being right on the doorstep. Lovely green area in front of the hotel if you want to have a walk or a seat in the fresh air. The room was big and clean. We were in the deluxe room, but just be aware that if you do stay there, your bathroom is external to your room, so you have to walk to the end of the corridor to use the bathroom. They did give us robes and slippers, but you will have to pass other rooms. We found it okay, but it might not be ideal to some. The hotel was quiet at night, which is good for central, and we felt very cool on a humid day. Breakfast was a standard continental style with bacon and eggs, etc. We got a taxi there but the 36 bus goes from Leeds, which is fairly cheap at the moment for a ticket. There's a bus stop outside the hotel to get you around if you want to go to high Harrogate. It's a really lovely place and this hotel is great to stay in if you want a prime location.

The bathroom being external wasn't great on a night time when you need to use the facilities. Also, the door had to be pulled to shut, and it was quite loud, which might not have been great for the room next to our bathroom.

We loved the location of our hotel, it was close to the main town of Harrogate and the staff were very friendly and considerate. Our room was extremely comfortable and clean and we liked that there was a pub located to one side of the hotel. Both the restaurant and pub offered great food and as the weather was lovely it was so nice to sit outside and have a drink and eat good food.

The only thing that we didn’t like was that we had to pay to use the hotel car park, especially when the accommodation was not cheap. We feel that £15 a day to park your car is a little excessive.

Enjoyed our stay, little disappointed we had to stay in the modern building next door. Very friendly and helpful staff. Liked the bar and the over all atmosphere of the hotel. Liked the hotels positioning. bang in the town centre.

The menu was quite small and with many meals being based around fish there's little choice: if you not a fish fan. We only ate in the restaurant once during our three night stay. I'm happy to pay for day time parking, but object to pay to parking overnight in the hotel I'm sleeping in. And while I don't want to be picky but, several of the floor tiles in the bath room (462) were loose, some edging from the bed side cabinets was missing and there was practically no space to work on my laptop, minor things all... but supposed to be four stars. Not what I would expect.

Beautiful building, clean, great location. Staff were lovely.

We had a room with separate bathroom, I hadn’t noticed on the booking. It was a pain, you had to constantly leave your room to go to a separate bathroom, have to find the key card then go out into the main building where anyone could be entering from the Main Street and having to go into the bright light throughout the night. It didn’t spoil the break away but I definitely wouldn’t recommend this room, it was an upgrade too. When we spoke to friends they had paid less than us and their breakfast was included and we had all booked through booking.com

Excellent location right in the centre of Harrogate. Good breakfast.

The net curtains in the room needed replacing. I never understand why you should pay extra for the parking when you are paying the amount I did for the room. A lot of messing getting out and had to go back into the hotel as was not given clear instructions or the passcode. A bit more attention in the dining room at breakfast. People waiting to be seated but 3 members of staff talking in the other room together and no-one on the door to greet guests.

The hotel was lovely and in an excellent location in Harrogate. The hotel bar was obviously very popular as it seemed to be the busiest in the town. although this did not interrupt is in the hotel. We could not hear the bustle of the bar in our room. We used the hotel restaurant, the food was good, great value for money. Portions were too big as we did not have room for pudding! We were able to park the car up and get around without using it. There is lots to see, good shops and nice park. Alongside the heritage of Harrogate.

It's difficult to say what there wasn't to like. The hotel met our expectations. If I was being really picky the glass roof next to lift area could do with cleaning up. The corridor on top floor was warm but room was fine.