Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel

Welcoming and upscale boutique hotel. So much to like. Central location across from stadium and near convention center. Staff extremely friendly. As soon as something was requested, within minutes it was delivered. Early Checkin was possible in my case. Room was comfortable and well appointed. Free coffee including cold brew in lobby. Yoga May provided in room.

Nothing. Just that I couldn’t stay longer to try the pool and other facilities.

Location down town

The in/out parking lot signage was horrible. The valet admitted it was quite confusing. Had to wait 8 minutes to exit as a person blocked it coming in. I believe the up arrow on the #3 elevator is not working and makes those waiting to think the elevator is not there yet. Found a dog park nearby. Elevator floor entry for room key wasn’t obvious or explained. A/C worked well.

Room was really comfortable & spacious. Views of downtown, but still could be dark & quiet enough to sleep. Location was excellent. And parking was pretty easy with the garage right next door.

It was a bummer the pool & bar was under construction. I wasn’t sure what other services Kimpton provided. I looked for spa services, but couldn’t find anything. It would be nice if they had a list of recommended activities, restaurants, bars and their own services.

Loved our stay at the Kimpton as it was within walking distance to Chase Field and allowed us to catch a couple of MLB games. Lots of great restaurants and bars around City Scape and there were even chargers for our EV. Hotel staff was great with the parking and door crew going above and beyond to help with getting our EV parked. Thanks Sam!

The room was so comfortable and relaxing. The shower was divine. The restaurant/bar Blue Hound had excellent food, drinks, and staff. The resident artist available was incredible. The location was perfect! Overall, both my partner and I had an amazing time we are still talking about weeks later!

Not a thing…LOVED it all!

The hotel is in the Heart of the City of Phoenix clean modern and very close to the airport. The only issue we had is there is a lot of construction in downtown Phoenix and the hotel has absolutely no visible sign, there's a small plaque on the side of the wall that you cannot see. The hotel is on a one-way street so when you're traveling you must enter the road a block before the Hotel, while traveling on the one-way street it's on the left hand side you have to pull into the cones for the valet parking impossible to find at night we passed it three times.

No sign identifying the hotel.

Lovely staff, very helpful. Comfy and clean room. Very nice idea with the afternoon social hour.

The breakfast was actually not good, scrambled eggs from powder, not real eggs, overbaked dry bacon, very mediocre coffee. One day I found a piece of sugar bag stuck on the inside of milk jug, which was disgusting.

Hotel is very pretty. Great location to chase field!

The pool area is beautiful BUT it is a very small area and only got to use the pool once on a three day trip due to very crowded pool deck. They have very nice cabanas taking up extra space that weren’t being used. Wish they had made it open deck chair space.

We loved this hotel. The pool was a fantastic escape from the Phoenix heat and the location was perfect for walking over to a Diamondbacks game at night. The staff was also top notch. This hotel also used a texting system to get quick answers to questions, which was unexpectedly useful. (What's the wifi password? We're checking out; should we leave our keys in the room?) All around comfortable, easy, beautiful, and luxurious.

All said, it might be on the more expensive side. I believe there was an extra amenities fee added to our bill. But if you're looking for something a little extra special, this is worth it. We were glad to pay a little more if it meant we got to enjoy that lovely pool on a hot weekday afternoon.

exceptional staff and management - I requested a room away from elevators/foot traffic because I’d be arriving from Europe and checking in after my dad’s funeral. They upgraded me to a suite, had a sympathy card and flowers and extra items (for puffy eyes!) waiting for me. so thoughtful it made me cry happy tears after a day of sad ones.

n/a