Country Inn & Suites by Radisson, Jacksonville West, FL

The woman who checked us in at night was extremely nice and helpful. The room was clean and quiet, the bed was comfortable, and the shower pressure was by far the best I have ever experienced at a hotel. Not very far from great Steak house and a short drive to anywhere else.

The woman working during the day on Saturday was not friendly and acted like I was bothering her when my keycards stopped working and she had to redo them. Biscuits at breakfast were still frozen in the middle but overall, the selection for items was decent.

It was near my friend's house. It was very clean, and has a comfortable bed, big TV. The breakfast was very good too! I forgot a blouse in the closet, and they found it for me after I had already checked out. Luckily, my friends picked it up for me.

The hotel was not very easy to find since it is behind another hotel. The room did not have carpet, which is great, but the sound bounces off the walls making the room loud. Also, there was a car in their parking playing loud music past midnight. I had to call front desk. They took care of it, which was great, but why did it have to get to that point? They should keep an eye on that.

Although the location was a bit further than I wanted to drive, it was totally worth it. I was delayed and had let them know, but I was greeted by name when I got there. My room was spotless, comfortable and very roomy. I had a quiet night with no loud noises, and a super comfy bed. I couldn't be happier. I had thought that because I had looked for a more reasonably priced hotel option that I would get reasonably priced comfort and decor. I was so happy to be mistaken.

The air conditioner made an interesting harmonic noise when the compressor engaged, but it wasn't disturbing.

The room was clean and beds were comfortable. Breakfast was good and loved that it didn’t end until 10:30.

we were put in I believe room 127, it was just past the laundry area so during check out we couldn’t get the luggage cart to our room due to them filling up the cleaning carts so we had to park the luggage cart at the other end of the laundry room and walk each bag through a maze of cleaning carts to the luggage cart, which was pretty inconvenient to me having two toddlers. And housekeeping place a fan in the floor by our room, again inconvenient because of having toddlers so safety was a concern while I was trying to load our luggage on the cart. Also I think this room was being redone because we had no curtains, we had the shade though.

The staff were freindly, courteous and helpful. The breakfast was the best I"ve ever had at a low or middle budget hotel! We would stay again.

Place was hidden behind a fast food joint and another hotel with a simular name. i actually went in the other place first. LOST MY FAVORITE SAMSUNG BUDS! didn;t realize they were gone until we got home. Oh you guys need better Pillows.

Everything is wonderful the beds was comfortable the room was cleaned customer service was excellent the hotel itself was beautiful. I liked the fact they had coffee out for 24hrs and breakfast in the morning and they have Wendy's right Infront of the hotel it's close to shopping and to gas station like Wawa the customer service was excellent everyone needs a bonus acraise

What not to like everything and everyone was excellent

Hotel was easy to find. Quiet location. Very clean with friendly helpful staff. Liked the no smoking myself and even had a designated area for my spouse to vape in. Breakfast was good, hot foods available. Room was fine, clean,no bugs noted.

Really only problems was very slow draining bathroom sink (was reported). Not really thrilled with the window covering choice--would have preferred curtains. The window covering seemed like you could see inside (actually couldn't) and let sun/light in. Elevator was slow too.

The location was close to every where I wanted to go. The staff was so friendly. My family had some food catered in for our Thanksgiving dinner and we were allowed to use the breakfast area to celebrate.

My parents room had trouble with the door entrance key not always working.

The staff was very friendly and helpful with suggestions during our stay. Both the hotel and our room were clean and welcoming. Breakfast was good and offered lots of selection.

I didn't love the news channel playing in the breakfast room both days. It would have been nice if there was something more neutral on instead.

I love the location. It was quiet and a reasonable price for a suite.

Since covid is spreading, cleanliness is very important to us. Our bathroom was full of someone else's hair. Then when was time to retire for the evening, it was multiple dirt stains on our fitted sheets. My husband went down and ask for replacements. It wasn't the worst but I like for my bed to be right.