Hampton Inn & Suites Carson City

Everyone and Everything! Amanda greeted us at the front desk and found a handicap room left on the 1st floor and was extremely nice and very helpful with the wifi password on my computer !!! James in Maintenance came in and opened up the sofa bed for me to sleep in. The maid was very helpful letting me use the broom to sweep up the cat litter in the kitchen. Alicia was very helpful in allowing me to go back to the room after I had checked out because I left my glasses on the nightstand. The woman handling the food (cooking, refilling the hotplate that had omelettes, country potatoes and bacon was really nice and was keeping the dining area clean, along with taking care of the food. ALL IN ALL EVERYONE AND EVERYTHING WAS PERFECT AND WE WILL BE BACK. I I I V V V = BY THE WAY BOOKING.COM - YOU COULD HAVE LET ME KNOW THAT I WAS NOT BOOKING THIS ROOM WITH THE HAMPTON IN "DIRECTLY", THAT WAS REALLY RUDE OF YOU TO DO!!! I WILL BE GOING DIRECTLY WITH "HAMPTON INN" ON MY NEXT VISITS !!!

If BOOKING.COM WOULD HAVE INFORMED ME THAT I WAS NOT BOOKING THIS ROOM DIRECTLY THROUGH HAMPTON INN!!!

There was plenty to choose from. the dishes that should be warm were warm. The eggs and sausage were well done, and they served my favorite kind of yogurt. (Dannon) There was coffee, tea and water in the lobby at all times.

We had some trouble checking in and checking out. (Due to booking through Booking .com?) We called Hampton direct to book a room. We were quoted approximately $315.00 including any AARP or AAA discounts. Through Booking.com we got the same type of room we had asked for for under $150.00

Stayed in Carson City to visit friends in the Indian Hills area. As we drive an electric vehicle we always check to see if one is available nearby or at the hotel. We found that this hotel is the only one in Carson City with a Tesla destination charger so it got first consideration when looking for a couple of night's stay. Everyone we interacted with were very friendly and courteous. Cleanliness was good. Really enjoyed the big shower with glass barn doors. We were streaming so we opted for the enhanced Wifi. Good choice. Worked fine. No issues streaming any content. With respect to the vehicle charging they had 2 level 2 chargers. One was a Tesla destination charger and the other was a Clipper Creek unit with a CCS plug so usable by a Tesla with an adapter or all the other EVs currently on the market. Good charging speed (8kW?) and clearly marked EV parking. Did NOT get ICEd at any time. Seems a pity that other hotels in town haven't figured out that charging would be a factor for more and more people going forward.

The only issue we had was the discovery that our king bed had a queen sheet set on the bed sideways. When we called about it we were told that they were out of king sheets. Okaay. So we soldiered on and ignored the sideways sheet issue.

The stay was great. We were skiing at Mt. Rose and chose this hotel (after having stayed at Tahoe City and Kings Beach previously. The drive is almost the same, however the roads are better. The hotel was clean, the breakfast was good and the staff was very friendly.

The was not enough lights in the room, there should have been lights on the ceiling. Also the swimming pool was on maintenance and wasn't open. :(

Our rooms were spotless, staff was very nice. And breakfast buffet was wonderful. Kids love making their own waffles:)

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We had to cancel the trip on the morning of due to a snow storm. We were past any cancelation timeframe to not get billed; I called the hotel at 4am in the morning and they were super nice and understanding and cancelled the stay without billing us. Very helpful! I booked with them for next weekend and it was a great stay.

The breakfast was really good and the staff very nice

There is not free wi-fi. You have to provide your personal data and suscribe to their club thing to be able to get Wifi. I don't want to. It should be included without me giving away my data and getting a bunch of junk in my email.

staff reception were friendly and helpful

found long black hear on my bed also found some trashy in my room that means they didn't cleaning well !

Great location, very close to Lake Tahoe. Room was overall clean and spacious. Amenities were working quite well.

For one of the rooms, the water in the wash basin for the restroom was not draining. Had to call the front desk to get it resolved.

Breakfast was good, and the menu alternated daily.

The showerhead wasn't very good, and it leaked. I reported the leak, and it never got fixed. The bath exhaust fan was very noisy.