Sleep Inn & Suites Mt. Hope near Auction & Event Center

The location of this hotel was perfect for us! It’s close to the stores we wanted to shop and Mrs. Yoder’s Kitchen is walkable distance. The breakfast was outstanding compared to other places we’ve stayed. The hotel was extremely clean and the evening and morning staff super friendly! We will be staying there again and I highly recommend anyone coming to the area stay here!

Nothing

One of the cleanest rooms/hotels I have ever stayed in. The staff was very pleasant, check in and out process very stream lined. Room was super spacious and the bathrooms were very modern and had everything we needed.

A few things to mention. The bed was hard, but that seems to be the norm for most hotels we have stayed at recently. The pillows were smaller sized and not standard, which seems to also be the norm for hotels these days. The breakfast area was limited in choices, so I will ding them for that just a bit. We ended up both mornings going out and eating in the local area restaurants. And the two days we were there, a snow storm came through. The area around the entrance and parking lot was not in the best shape. They could have done a better job keeping up on that.

It was very clean and perfect distance from all the hustle of town.

Needs more than 1 elevator. We had a really bad rain storm the first night. It leaked around the A/C and heating unit. The carpet was wet the following morning. That evening when we arrived back in our room the smell of mildew was really strong. Upon check out I mentioned it to the staff. They were aware of it because several of the rooms had leaked.

Everything about the breakfast is good except the microwave breakfast sandwiches. The hotel is a nice place to get away from the hustle and bustle of the tourist areas unless you're there when the agricultural auction is going on.

Didn't like the microwave sandwiches. Bread doesn't microwave well. Wish they would replace them with scrambled eggs and bacon or sausage.

The location was easy to find. It was near the attractions (especially Mrs Yoders Kitchen lol). The staff was wonderful and friendly.

The only area I personally didn't care for was the breakfast. Microwave breakfast meals and sandwiches were a disappointment to me. I understand the new 'covid age' and all but other motels I have stayed have worked around that better.

Staff is very attentive and professional the morning breakfast was always hot with a large selection, and always fully stocked and clean

The swimming pool was very nice but the water was a little chilly heater. Could’ve been turned up a bit.

The staff was great and very friendly. The hotel itself was kept clean and the breakfast had a lot of options.

I would have given a 10 except that we found a breakfast bowl behind the chair in the room. It still had food in it that was dried up. It seemed it had been there for a while. Also, the TV was not a smart tv.

staff was friendly and helpful breakfast was good (especially considering COVID restrictions)

you had signage up regarding mask wearing (and we were wearing our masks) but we don't remember seeing ONE staff member wearing a mask and then , in turn, we saw that most of the other guests (that we saw) were not wearing masks either! if you have a sign up saying masks need to be worn, then your employees need to be wearing them also - makes no sense otherwise. also, the current scientific knowledge says masks are important - much more so than wrapping the breakfast fruit (apples and bananas) in plastic!! - its like your precautions are stuck in the past ???

very clean,staff were excellent in all aspects. We dealt with probably eight different staff members over three days and wow friendly,helpful & polite! The price was good for the area. Every thing you wanted to see in Amish country was within fifteen minutes.

Can’t think of anything

clean, well kept. very nice

location. the scenery around the hotel is very junky and industrial. this is Amish country and people want a good hotel, check, and beautiful scenery. not checked. also, no nice place to lounge outside