Best Western Jacksonville Inn

Best of all was my room was placed far away from the hordes of squealing rugrats. My room was clean but did not reek of strong bleach or cleaning smells. I have COPD so I cannot tolerate strong chemical smells. My bed was very comfortable and the room thermostat on the AC unit worked great in keeping my room cool. The free breakfast was great but there was not enough food after the seven day locusts of kids hit. Those kids swarmed everything edible and the kitchen cook simply could not keep up. But the food I did have was very good.

I didn't like that the small swimming pool was taken over by a horde of screaming kids. There were 6 adults and 14 kids in that tiny swimming pool making for very cloudy water of a greenish hue. YUCK! Kids were running up and down the pool area and squealing unabated. There was zero adult discipline. I was not interested in swimming but my sister was and she had asked me to check it out for cleanliness. I reported back to her that the swimming pool got a failing grade of F. Breakfast was good but sparse because of this same horde of kids that hit the breakfast bar. Seems like the staff was ill prepared to deal with this large contingent of guests.

I like the fact that the had a hot tub. And plenty of towels. I like the fact it was right off the highway and close to the restaurants.

Our room was clean till we opened the sofa bed. Also I was disappointed that even when we made it to breakfast on time they had closed it down and my kids could not eat. Also was not happy with the fact the pool was ice cold.

The check in was quick, no hassles, the room as quiet and clean, and there was an indoor pool. The location was easy to access.

I have no complaints. The overall experience was quite nice. I would definitely go back.

Clean and comfortable, quiet, location is good, restaurant near by

TV has no HD channels, which watching TV is not very pleasant, in 2021 is unbelievable, and the other issue was that for breakfast, no eggs, hash browns, I asked front staff and she said that, they only offer them, when the hotel is more then 40% occupied, which I don’t understand that, their website doesn’t say that

The breakfast was amazing! My family's favorite was the egg and potato choice. So Delicious!

Everything was okay for me. Maybe a little desinfectant right before our stay but thats just a preference.

The location was great, right on the way. The room was beautiful and spacious.

The shower curtain rod was barely attached on one end. The beds wobbled. Pillows really needed to be replaced.

Everything

.We were given keys to a room that had other occupants in it. Apparently someone switched our rooms but never switched the keys. Had to deal with an angry occupant. That could have ended badly.

Quite and Silence good to sleep , the art concept was great and fine , Keep green .

Jacuzzi and pool was dirty , and room to Hot Please Warning since is not good for health

Convenient location and quiet facility even though the hotel was busy. Staff was friendly and helpful. Room was clean and nicely furnished, and we had a view of wildflowers and trees, which was lovely.

Would be nice to have hair conditioner with the shampoo, and body lotion available if needed. Breakfast was okay.

Everything was perfect accept things i mentioned...no other complaints.....Love the hotel

The breakfast.... The sausages arent cooked well, the water (juice) tastes funny......maybe need city to clean the water. The hot tub is not hot like it should be.