SpringHill Suites Alexandria

The breakfast was very good on Sunday, our first morning at the hotel. There were several guests there that morning, however the staff member kept the food stocked so everyone had enough to eat. Front desk staff were helpful, supplied toothbrushes for my teens who left theirs at home.

Unfortunately, the breakfast that was served on the next morning, Monday, was not good. There were a small amount of guests, but the breakfast selections were few and the food was not as good as the day before. The indoor pool was not available due to maintenance.

Breakfast was delicious, nice options there. The staff was friendly, helpful, and accommodating. Room was set up nice, and comfortable. Shop in the lobby was convenient for last minute items for the room. Free parking was a plus! Super easy to get to and from where we needed to go, and some of the food places in the area are EXCELLENT.

WAY too much chlorine in the pool/hot tub. It actually turned my fingernails blue, burned my eyes, and made me kinda sick. The lighting in the room wasn't all that great either, in the living space. We came for a cheerleading competition and I had to sit next to the window to do makeup to have enough light. There were a few stains that were still hard/crusty so they obviously hadn't been cleaned up.

Size of the room was nice. Breakfast hours were great. Bed was good but it needed new pillows.

I had to get my room key reset twice it didn't work when i got to the door. I had to ask for the shower head be replaced the old one was shooting water over the shower curtain and got all my towels wet. No clock on the night stand. No TV booklet (guide on TV but I'm not from there didn't know stations. Telephone in that room needs to be replaced and the little retainers that hold your sodas on the refrigerator door were missing, Three nights $630.00 I will have to do a better search next time.

There is a larger breakfast area with plenty of options. The hotel is a little hard to see the entrance for the parking lot, as you need to drive through another hotel's lot to get to it, but there is plenty of parking at the hotel itself. Room was a great size, the living room area was great for us to be able to hang out in the evenings.

Just keep an eye out for the turn in or you may pass it! Hotel is great though, no complaints

The room was extremely clean. I love how spacious it was. The entire staff was helpful and friendly. Parking was free! I didn’t realize how conveniently close the hotel was to the metro station. That was a bonus! I would definitely recommend this hotel and when I return I’ll be staying there again.

I wasn’t too fond of the breakfast sandwiches, I was expecting more of a buffet style but the oatmeal, fruit and juice was good enough for me to start my day…

Location was 25 mins away from the National Mall. It was clean and comfortable. I would've wanted more variety for meats for breakfast. It was safe and the front desk employees were friendly.

The pool looked small so we skipped it. Needed some meat variety at breakfast. The hall seemed warm but we made the room temperature cool. Our keys kept going out and had to be reset.

Everything felt new and clean. The room was beautiful and we all slept well. My kids love the couch that had the pull out trundle bed. Breakfast was great and met our expectations. A/C worked great.

When we went to go swimming the hot tub was broken and the pool felt too cold. This was probably just poor timing; hopefully doesn't happen very often but we were disappointed. No other issues.

Bedroom layout for a couple traveling with kids and friends is perfect.

You have to call for beds to be made up or new linen but no big deal could be a staffing issue. We ate takeaway in the room upon arrival and didnt see a garbage bin so requested new linen and garbage disposal twice but was not accommodated so decided to take the loss and changed hotels. Not a deal breaker, just assumed it was manning issues would stay again solo but was just annoyed due to having guests with me.

I like the amenities like breakfast. Wifi. Free parking, pool/sauna and some of the staff was very nice and helpful!

The television apps didn't work, only one ice machine worked in whole building, not enough towels at pool, had to request weekend cleaning from maids and the price was very high this weekend considering normally it's almost half the price.

Staff went above to offer directions, guidance on traveling and transport to DC. Dee was especially helpful! Loved having 2 queen beds and a couch bed and twin trundle! Everyone had their own space!

Breakfast was good but I wished for plain bread or bagel option every day . Several days we only had waffles and muffins. Not the end of the world but could have been better.