Home2 Suites By Hilton Richland

Breakfast was not my favorite, although I did like the scrambled egg in small omelet shape with some peppers in it. I prefer healthier real food options . The spray for the waffle machine that people were spraying on it is just full (ingredients) of chemicals.. I don't want to eat silicone and all the rest. Bacon or beans would have been nice. The sausage muffins tasted very fatty. Im.nit trying to complain here- you asked the question, so im.just telling the truth. Liked that you had the indoor pool.

I loved the cleanliness, was a great 99.5% The floor was a little hard on the feet (no cushioning at all), looked nice cosmetically h was clean.. but a but tough on the feet. Not essential, but a tv guide to what's on the channels would be handy & the shops/ services in the area. Liked the 12pm check out. Nothing to use as a dish brush or sponge. I understand those things can get real stinky & unhygienic.. there are long rubber ones... Hit tub down stairs was a bit too hot.

The staff at this location really went the extra mile for us! The front check in desk folks were amazing. They helped us when my husband took a fall in the restroom at the lobby area. He was having difficulty with his walker. They were very respectful and kind. The staff helped us get things settled in the room and were there to send us off the next day, even checking to see how my husband was faring. It was a very comfortable and large handicapped access room. We appreciated the extra care with the motorized blinds and other thoughtful touches.

Everything was fine except that it was filling up! Word must be out that this is a great place to stay and this made parking a bit of a challenge, but they do have a good lot.

Large comfortable room.Very clean Nice furnishings.

Paid long i advance for 2 rooms.When we checked in one roim was ready.We were bit early so np when told other riom eould be ready very soon.Well went shopping returned 30 minutes later and was told nope not ready. Waited in lobby.Unconcerned desk clerk gathered her stuff and ended her shift.After a bit asked another clerk and he went snd checked and gave me keys.

THE BREAKFAST WAS GOOD BUT WAS MISSING MEAT. HOPEFUL FOR SAUSAGE OR BACON. I LOVED THAT YOU HAD SEVERAL CHOICES FOR MY WAFFLES WHEN IT CAME TO SYRUP. ALSO THE FACT THAT I COULD DO SMALLER WAFFLES AS WELL.

THEY WERE OUT OF LOTION. IT SOUNDS PETTY BUT WHEN YOU TRY TO TRAVEL WITH LESS BECAUSE YOU KNOW WHERE YOU ARE GOING WILL HAVE THE SHAMPOO, CONDITIONER, AND LOTION YOU DONT BRING THEM. NOT GOOD TO HAVE TO PURCHASE THAT. WITH THE AIR SO DRY AND IT BEING SO HOT... NOT GOOD FOR MY DRY SKIN.

The rooms were large and comfortable. Breakfast was great. The staff was friendly and happy.. The pool and spa were relaxing. When another quest was blasting music at midnight, the problem resolved before I could call the front desk to inform them. We felt at Home, and we will be back.

the breakfast was nicely served by friendly people, however the food was dried out and tasteless. we ended up throwing away the first choice and having oatmeal which was good.

The room was fantastic and we will look for your facilities in other cities as we travel for work. Unfortunately the people upstairs had children that ran and jumped continually. we contacted the front desk. that call resulted in no change. Once the children were asleep we were able to sleep as well. the noise was not conducive to making business calls. in the morning we mentioned the issue again. We were offered two bottles of water and a "sorry".

Staff exceptional. Clean facility Breakfast good variety. Good location while visiting family. And grandkids.

Rooms noisey .kids running around. Floor above us.

Super clean and conveniently located. Walk to Walmart just next door to grab snack and beer. Suite is very clean with ample supplies and good blinds. We stayed by the highway side and did not heard any noise. Good breakfast choice. Also enjoyable to have a pool with heated jacuzzi.

Some kids in the pool are unsupervised and we’re splashing water all the time, which was a point down.

The many amenities provided equaled excellent value for guests. It wasn’t too large and impersonal. The room was well appointed and the kitchen was impressively equipped. There was excellent room lighting.

The halls were too cold from the A/C during the day. The room had a musty odor upon arrival.

Excellent breakfast with many choices. Very comfortable beds. Staff were very friendly and accomodating.

The $100 charge for incidentals on the credit card at check in is a terrible policy since there were no incidentals to purchase. I was not informed that we could get housekeeping on request until day 4 of our stay. The microwave in the room was broken and the repair man could not fix it.