The accommodation had 2 bedrooms, lounge, dining, separate toilet, well stocked kitchen and large balcony. We were in the upstairs unit which had sea views from across the road. Walking distance to bars, cafes and beach walks. The furniture had a chunky wooden theme which added to the character of the place. Even had a double lazy boy sofa so we could relax comfortably in the evening. We had secure parking which was an added bonus.

Road noise if you left the windows open however the bedroom is to the rear of the accommodation so we didn't hear much and slept well.

Though only stayed at the property for a couple of nights, it more than met my expectations as the bed was comfortable, the location was convenient as it was directly across from the water, and walking distance to cafes and the Beach Hotel. Check-in was through a self-service kiosk which worked really well. Having a kitchen is a cost saver particularly if staying for a longer duration. Parking was also easy.

Loved staying on the first floor, but carrying my suitcase up was a little difficult, though achievable. Only a very minor thing though as loved everything.

Absolutely beautiful location The bed was comfortable,the presentation amd cleanliness was outstanding , the accomadation vibe was relaxing The shower w Has incredible pressure and the towels were soft and plenty available . Instead of planning our holiday to another location we have decided our future plans amd accomadtion will be back at the motel .

I'm very picky and very snobbish on accomadation , but I have not one bad word to say about the mote except I'm kicking myself I didn't book for longer .

we arrived a little early but the very nice lady gave us the key. Could not fault the cleanness of the apartment. We have stayed in other apartments on the Bay but although Palms was older it was far cleaner than any other apartments.

My only comment was we were on the ground floor and at 10.30.pm people arrived and were staying in the apartment above us. I guess this will always happen when people are coming from a distance. Just a shame they were not trying to arrive quietly.

It was close to the Hervey Bay 100 start and finish lines. It wasn’t ridiculously expensive. The self checking process was very clear and uncomplicated.

Providing a full kitchen means more than just the basics. Larger saucepans, frying pans and serving bowls would have been appreciated. Plus it never hurts to include something welcoming even if it’s just a packet of biscuits.

Location excellent, the cleaning lady who we met was amazing, and I’ve never stayed in a hotel where the cleanlinesss was on point, soooooo clean! The manager also goes above and beyond! Thank you xk

There is nothing not to like ,, room 12 has a washing machine which was a bonus and the room is more modern, we moved upstairs in room 9 which was older but still exceptionally clean and more private

The apartment far exceeded our expectations, it was the jewel in our trip. Everything that we could possibly require was there with storage for the things we took. There’s a large shower, comfy couches and bed, DVD player and a full size fridge/freezer and stove. To spend the days lounging about reading a good book there’s a day bed on the front porch along with table and chairs if you wish to eat outside. All the nightlife you could want is within a short distance right outside your door

Absolutely nothing, everything you could possibly need was there.

The apartment was well furnished, clean & practical Within walking distance to amenities

Maybe for off peak session, we didn't meet the staff throughout our stay, except the cleaner, However there was a phone number to contact them (not the same as face to face) Laundry could include a second washing machine & definitely a dryer

This was our second stay at Coconut Palms on the Bay, and I loved going back. It's small and the gardens are divine. This time around we had a convenient ground floor room with an exceptional bed. I had the best sleep there. We will go back!

The floors were wet when we entered the room...which was no problem, but we had to dry them.

We had a two bedroom unit and it was a fantastic size for a family for a little getaway.

Facilities could be updated or replaced. Only one working washing machine, the spa didn’t work. The curtains in the units didn’t cover the full windows.