This was the second time we've stayed there and it was just as comfy as the first. We love the service there and only a 5 minute walk to the main shopping centre so its right in the centre of where you want to be. We even got a chance to try out the restaurant this time and the food was delicious and the all you can eat breakfast was well priced. And just as a little bonus this hotel has little packets of cookies in the rooms on the coffee cups that are the yummiest cookies and come from a company that hires special needs people, which is just a big bonus knowing that they support small local businesses.

I t’s so disability friendly. All the staff were exceptionally helpful, thoughtful and efficient. They have disability parking available, very close to the Hotel and reception area. It’s so easy to locate. Everything is very close the Empire Theatre, Cinema’s, building’s that are heritage listed, tour pickup an set down, Taxi service to the door, Gaming rooms, Gym facilities, every shop for every single need you might have. It’s within walking distance to everything. The staff are very accommodating, plus well mannered! The property is well maintained and the security is exceptional. The staff are all so courteous, and bend over backwards, to assist you, with everything. The venue is exceptionally clean. The property is beautiful! Staff are immaculate in their uniforms, nobody is ever dirty or unclean. The eating facilities are award winning and very good servings, in addition to, being very well priced. They give you, small servings of complimentary food to try. Free voucher are handed out often to redeem with food or drink vouchers. Service anywhere is impeccable. Seats and beds are so comfortable. You can rest, restore and be as active as you please. Tours can be easily booked without fuss. pickup is from their front entrance. It’s got everything for disability access and use.

Not a thing!

Staff was super friendly and helpful. It had a carpark with easy access for pickups and drop offs. Very well maintained. Rooms and bathrooms good size. Good selection of toiletries. 10min walk to the coach terminus. 5min walk to shopping centre (Grand Central) Suitable for all. Was impressed with bathroom. There was a notice inside there were options to borrow shower chairs and non slip mats. Buffet breakfast was value for money. Not too fancy. Standard hot breakfast but also had good selection of juice, teas and coffee pods, fresh fruit pastry and toast with huge selection of condiments.

Toiletries didn't include toothbrush/tooth paste although I always bring my own. I was tempted not to bring it as it was sold as one of the features. Lucky I did. Else shops were very close.

The entire experience from booking, navigation proactive messaging from the hotel, front office staff and the room itself was all great. We booked the King suite with a spa and balcony. Everything in the room was perfect except for the spa that needed a better cleaning. Bar fridge full with a variety of beverages and nice recliners with a big television was brilliant. Nice city view in the evening for that balcony drink. Ample space in the car park. Delicious food and nice cocktails served by the restaurant. In room dining is also available though comes at an extra charge per delivery.

The spa should be cleaned thoroughly at all times.

The room was very comfortable and clean. Someone made up the room for us while we were out during the day which was nice. The bed was nice. The hotel is a very convenient location, we were able to walk anywhere we wanted to go in the heart of the city.

A table with two chairs would have been really nice. We wanted a nice quiet weekend in and wanted to play a board game but there was nowhere we could set it up. There was a desk against a wall but only one person could sit there. The bathroom floor was very slippery. Getting out of the spa felt dangerous without a handrail on the wall.

Everything about the property and the stay was beyond fabulous. Travelling for work is never fun, but this room, hotel and the facilities made it a much more enjoyable experience. I can not fault any aspect of the stay and would happily recommend Burke and Wills to anyone needing Toowoomba accommodation. I, myself, will definitely be back!

The gym is equipped with an air conditioning system..................but the remote was not visable so the heat in the small area was a tad uncomfortable until I just treated it as a bonus sauna session! Otherwise the new equipment and set up was just what I needed to keep up with my exercise routine!

This is a real hotel quality style and room presentation I have not ever given an excellent rating before Hotels in Brisbane are highly over rated then they hit you with a parking fee of up to $60 a night This hotel has free parking the foyer the rooms are a standard that all hotels should meet but sadly they dont Would I recommend yes

It seems to be a new trend in Australia the greed of everywhere the parking is a profit making inconvenience with having to pay and waste time But thankfully If you stay at the hotel you get free parking But still a bit of an inconvenience Just the new greed of corporates in Australia

Staff were friendly and efficient. Checkin was fast and simple. Booked a Deluxe Queen, room was good with everything you need. Bathroom had been nicely updated. Shower was large with plenty of hot water. WiFi was fast. Secure Carpark outside, free if you're staying at the motel. Zacks Restaurant downstairs was convenient after a long day.

Queen bed seemed pretty compact, and was softer than we liked, so we didn't have a great night's sleep. If staying again would book the King.

The location is fantastic and the hotel offers a little luxury compared to some of the other motels in the area. Walking distance to everything at a reasonable price, great service and all of the amenities you need. In the vicinity of local shopping, theatres, bars and cafes without having to get in the car.

While this is one of the more ‘modern’ luxury hotels in the area, some small touches would certainly take it to the next level. Nicer pillows (maybe a pillow menu?), robes/slippers, a small coffee pod machine. These things would elevate the stay.

The room has very efficient use of the available space. The desk was perfectly located near the window, the fridge was well stocked as was the supply of tea and coffee. The wardrobe had ample space and the suitcase stand was strong and well located. The bathroom was very efficient with a good sized shower plenty of bench space and cleverly the door opened out to make better use of the space. The best bit was the bed was very comfortable! Room service breakfast was delivered on time and was well presented. A full breakfast was available in the dining room and there is a restaurant on the ground floor with an extensive menu. The hotel is well located if you want to dine at other restaurants. Parking is available on site.

I wasn't able to stay longer!