I like the location just 3 minutes from the beach. Great big balcony with amazing views. Big apartment with all kitchen dishes and appliances.

I didn't like that the table in the apartment was all sticky and didn't feel clean. Also, don't understand why guests need to wash and out away all dishes otherwise they need to pay $60. Never happened to me that I would need to wash and out away dishes otherwise I get charge extra. I thought that's why I pay so much money for the accommodation that the housekeeping does the cleaning. Also don't like that the hotel is not sustainable and tells guests to keep air con running nonstop otherwise that would be a problem with mold. I think they might be more sustainable solutions than running two air con units nonstop in one apartment.

Great apartment. Comfy bed. Excellent air conditioning. Great to have an equipped kitchen. Lovely pool and gardens.

It would be awesome to have a cafe/bar so you could hang by the pool all day. The pool lounges are very hard. They need cushions on them.

Clean, location , spacious

Having to complain about early morning noise. However my complaint was addressed to the credit of the staff. Didnt like being on the ground floor

The view from the apartments is lovely - classic Whitsundays. You can only glimpse the sunset from here but the daytime view is lovely. The resort pool is pretty good but even better is the public pool next to the beach below the apartments - or the sea at high tide. There are only a few places to eat very nearby but the shops are only a 10 minute walk away and there is also a free public shuttle that comes every 15 minutes. The apartments themselves are very clean and comfortable, with full kitchens.

A later checkout would have been appreciated. The kitchen extraction fan blows straight back into the kitchen.

In front of the best beach, beautiful view

They charged because I was 30min late in the checkout even though the occupancy of the apartments was very low

I was asked by WAHI and I provided the information that this was a celebratory visit for my 80 th and my wife's 78 th birthday on 30 and 31 August 2024, respectively. WAHI responded by providing an upgraded room with spectacular views over Catseye beach to Whitsunday Island, vice the original garden view apartment we had booked, and with a bottle of Oatleys riesling in the fridge, upon our arrival. This was a truly wonderful and much appreciated gesture by WAHI management. Further, we asked for and received, at no extra cost, a two hour extension to our occupancy on the final day which allowed us to have one more swim in their exceptionally maintained resort lagoon pool.

Nothing at all.

Location is the best! View is amazing. We stayed at WAHI for 4 nights and I would say this was the best decision. The reception who checked us in are very helpful with explaining all the information we needed. We are celebrating our babymoon and they recognise our special occasion. Shuttle bus from airport to hotel are provided, and there are regular shuttle bus to go to the Marina, IGA so it was super convenient. Self contained apartment, fully equipped with kitchen utensils, microwave and kitchenette.

Internet was abit slow, and disconnected twice. Abit noisy if you staying in the lower floor, noise from bus. No restaurant onsite.

The view of the room was stunning, the staff were friendly and helpful in teh few occasions we interacted in them. The facilities in the room were great, the fridge and freezer allowed us to have food and drink and the balcony was amazing. Teh room had so much space and teh couch and bed were also super comfy for the short time we used them. Overall this hotel is one we would return to in an instant.

As we travelled duringthe winter the hotel was doign some upgrades and there was a bit of construction on the go, not super disruptive to our stay but they did start early in the morning. This is clearly a timebased issue but honestly was the only thing we had to complain about this hotel.

Stayed on level 5, and the view of Catseye Beach from the living area and balcony was good. Fully self-contained apartment - handy to have (keep reading, and you’ll know why). Great outdoor furniture on the balcony, and reasonably comfortable furniture inside. No view from bedroom at all. Clean property.

There is no on-site restaurant at this property, which most who research before booking will know (as I did), however, Hamilton Island is not coping with the number of visitors at this point it seems, which is a drawback. Being self-contained, you can go the the island’s IGA and fend for yourself, but if you want to book at a restaurant, you need to book weeks in advance (hope you manage to guess what you would feel like for dinner early enough!).

The location was amazing, 10 minute into the marina, three minute walk to the wildlife park, blue and green bus routes drop and pick up at this hotel, airport shuttle was well organised and easy to get to and from the airport. The apartments we great for a family, full sized fridge and freezer, separate living room and bedroom and lots of storage. Sunrise from the balcony was great each morning! No need for a golf cart if you stay here with the ease of transport options and walkable island. Pool was awesome with the hot tub too - all salt water pools. Main pool was pretty cold but we were there in July so understandable!

Cockatoos were a bit annoying but that’s not the hotels fault! Just keep those sliding doors closed!