1 The size of the rooms is good, especially the main bedroom is great and the walk in robe is also good. Having a two way bathroom was a nice surprise. 2 Having a carport was really a bonus, especially when it rained, as our two special needs girls remained dry and one of them reacts badly to rain. 3. Having a room that was separated from the other motel rooms was a godsend as one of our girls is very vocal at night when unsettled, as she was while staying there and I was concerned the other guests would have been disturbed by her behaviour, had we been surrounded by other rooms. 4 The spa bath was good.

Only three issues come to mind. 1. The wifi did not work. Had I been staying by myself this would not have been an issue, but we had come there with my two special needs daughters who watch movies as a way of regulating their anxiety of being away from home. No wifi caused them a good deal of stress. 2 The kitchen has no cooking facility, eg an electric frypan or a portable induction plate would have been great to cook our meals. At extra expense we had to rearrange breakfast and dinner because of this. 3 The fan in the bathroom window was broken and stuck not working. Using cutlery, i moved the broken slat so it didn't interrupt the fan blades and got it working.

Staff was very helpful, quick to respond to emails prior to stay and very friendly and welcoming upon arrival. Room and bathroom was very clean. Great privacy window cover still let light through so room was reasonably bright and friendly due to white walls and linen. Rooms had all the basics, table and two chairs, TV, coffee/tea making, fridge. Environmental-friendly less-waste bathroom soap/shampoo dispensers was also a much appreciated plus.

The bedside lamps were a bit too bright, not very 'ambient' for in-room relaxation. The fridge lights were too bright at night. We had to figure out how to turn them off. The window was hard to lock completely so we took our valuables with us. The main-road location is quite noisy at certain times.

Lovely Spacious room, definitely loved the spa especially after lots of walking. Slept really well. Great little kitchen. Internet was a bit on and off but not the end of the world. Was nice to have a door straight out to the pool but we decided not to make use of it as felt intimidated by the large group of people having some sort of gathering in front of their rooms next to the pool area. Overall we really enjoyed the stay and the room and were very comfy. The man at front desk was friendly and helpful and allowed us a later checkout.

nothing to dislike except for internet dropping out allot, but not the hotels fault as the whole area seems to have problems with it

Booking was straightforward as was check in. Close to the centre of the regional city. Parking handled two cars (although reception "thought" only one could be accommodated). Washing machine and dryer provided in spacious bathroom which had a single place spa that we did not use. Grounds well maintained. We did not use the indoor swimming pool and other facilities but they appeared to be well maintained and got much use by other guests.

We were a party of four adults and the living areas got a bit cramped. The secondary bedroom was small for two adults and lacked ventilation unless the door was left open. I would assess that it would be quite suitable for a family of four with small children. It was adequate for our visit but I would not have liked an extended stay with the four adults that comprised our "family" group of us, our son and grandson. Living area TV could be larger and mounted higher.

The Gentleman who welcomed me at the reception desk was kind, welcoming and a pleasure to chat with. He explained everything clearly.

It's probably a bit of poor communication on my part, though I required 3 beds when ordering over the phone. I was travelling with my 2 driving age daughters for a driving and holiday experience. I slept on the single bed, which wasn't great, whilst the girls slept on the Queen size bed. I could've asked about it, though we made it work. We found the hot and cold water taps in the show hard to adjust heat. I managed to turn the hot on first, then cold on, then turned the hot off and then gently put the hot back on. Once again, we made it work. I stay at the motel for work and always found rooms 1 and 2 lovely. Room 18, wasn't as nice I though. Not much of a problem, the trip was still a great success and the daughters would love to return again some day.

The holiday home wonderfully renovated with all modern facilities and the studio home was very nice. Kids enjoyed the stay at the studio home. This was the first time ever my parents spent the holidays in the holiday home in Australia and they were amazed by the facilities provided and enjoyed their stay. It was worth the money spent. Even though we had to leave the home a day earlier than actually planned they were happy to refund us fully for the day that we left early.

We made a spur of the moment decision to visit Mount Gambier, it is a beautiful location with lots to do. we booked a family room for a family of 4 but really should have booked one of the two bedroom apartments which we normally would have if we didn’t book last minute. it still was doable. Rooms were clean with housekeeping each day. The staff were extremely helpful and friendly especially Jodie. we left behind a sentimental pair of earrings gifted by grandparents and they sent them back to us. Thanks so much! The pool being indoors is an absolute winner and I bet is used all year. My kids loved hanging out there. Location is very central to landmarks, the city, shops and Woolworths.

The two bedroom apartments have all the facilities you could need and the privacy and cleanliness is great. The breakfasts that we purchased were so tasty and thw city centre and stores were less than a minutes drive. I recommend Arkana Apartments to everyone.

Clean room with all we needed for our one night stay. Lovely welcome and easy to find. Unfortunately they no longer provide breakfasts but it's only a short drive into town to find food.

Our room (2) was right by the external staircase so was rather noisy including people going in and out well after midnight.

I was a but unsure as this property was one of the cheaper ones on booking.com, but our budget was tight so we went ahead. I was pleasantly surprised. It was so clean, quiet, well appointed, the staff couldn't do enough to help us. We arrived late and they text us with the location of the key, where our room was and encouraged us to text or ring if we had any concerns. They really made us feel like nothing was too much trouble. The shower was amazing. So warm and great pressure. Could not recommend this place enough. We have stayed at more expensive motels in town which were nothing compared to this. Won't pay more anymore as this perfectly met our needs!!

I don't really have any criticism.