The convenience of the hotel being so close to cbd, and being able to just walk into town was fantastic

Making my booking at 7:25. Got to hotel five minutes later, only to find the hotel locked up for the night and no staff around. The hours on the website and front door stated it was staffed unti 9:30pm. So I still had two hours. I rang the mobile number and was told I’d have to wait 30minutes. I went and had something to eat. Came back 45 minutes later only to find still nothing, waited another 30 minutes so over an hour. The guy got there and apologised, but that was it. I thought that was very unprofessional.

The room was large, with 2 very tall teenagers this was brilliant, plenty of room without feeling cramped. Excellent location within walking distance to nearly everything, shops, cafes, restaurants, museums, discovery centre, gardens and then a spa (in room) for the end of the day. If you’re looking for good food & fantastic service would recommend either London house (Bull St) or Brewhouse Cafe (Hargreaves St) for Breakfast, Brunch or Lunch and Imperial Palace or Clogs for Dinner. Would definitely stay here again.

Nothing.

Great central location, surrounded by loads of great eating options. Perfect for Tesla drivers looking to charge overnight and be ready to go in the morning.

Would be good to get some plates/bowls/cutlery. There was a toaster in the room, but nowhere to put toast once ready. Ate takeaway pasta from Joe’s Pizza with a teaspoon, as it was the only cutlery in the room.

Fast friendly check in, very clean room and bathroom, shower was hot and consistent. I was very impressed with the cleanliness of bathroom as quite often there are bits that are missed. Comfortable beds and extra blankets which were needed as it was very cold. Right in the centre of town which is why I chose this motel. No frills, but all I wanted was a basic clean comfortable place for a night. We were even allowed to leave our car there for a couple of hours while we went and had breakfast. Would definitely stay here again.

Nothing. For rhe price it was all as I expected.

Excellent central location but not noisy. Staff were very helpful. We had a family room for 3 adults and it was spacious and private. A full corner bath was very inviting. There were great breakfast options...we thoroughly enjoyed the home made pancakes!

The motel is looking a little tired. It was difficult to fill kettle at bathroom sink (but we were able to use bath tap instead)

Great location to the center of town and easy walk to restaurants and cafes. The rooms suited my needs perfectly. The welcome on checking in was excellent and local info on restaurants and where to eat was invaluable.

Really couldn't fault anything. The pictures online covered the facilities.

Location was so central to where we needed to spend time. Arts Centre Dinner Clubs.

I only have one complaint… It seems petty but can be quite the imposition. The toilet paper ran out and when we sourced a back up it was not in storage at all. We were two people staying in a family suite…if I’d had children with me this would have been very annoying. They did ask why we didn’t ring but it was 3am and in morning other guest looked for tissues which were available. Small things. The venue was really well situated. They were booked out so parking was a little stressed but would definitely recommend

We did our own breakfast, had to ask for plates and knives, but no drama, the toaster and kettle were in the room.. The ladies that clean the rooms were very obliging with whatever we needed.. as were reception staff..

I couldn't say that there was anything that we didn't like...if I had to be very, very picky.... some more information on takeaway delivery... but that is being very picky..

Location was great

There was a toaster and a microwave in the room but no crockery or cutlery - very strange. The room was designed for a double bed but this had been replaced by a queen size bed. Consequently, there was not enough room on one side of the bed.

Location. Staff member cheerful and helpful. Telephone manner to prospective customers pleasant to hear.

Lack of parking and I realise size of establishment not conducive to expansion. Close to city so a little noisy, but location, location, location.