We stayed in a 1 bedroom apartment and chose to stay here again as we like the theatre area location being quieter than the middle of town. It's a close walk to restaurants, shops and 10 min walk Melbourne Park and Southbank. The room layout and size was good. The apartment was very clean with hairdryer and toiletries included. The kitchen area was equipped with basic cooking and cleaning items and had a full size fridge. Reception staff were friendly and efficient and we were able to store our luggage for the day as we had a late flight.

The shower head needs replacing. Only a small amount of water flowed out and in a heavy flow. The air con unit was under the window which meant it was covered with the curtain at night for privacy.

The hotel boasts an exceptional location, with nearly every attraction within walking distance. The rooms are impeccably clean, featuring large, spacious interiors. The beds are extraordinarily comfortable, ensuring a restful stay.

The staff were indifferent, and the reception was frequently unattended. Instead, guests were provided with a phone number to call for assistance, which was inconvenient, especially for tourists with roaming charges. Additionally, there were no clear instructions on how to reach the reception from international numbers, making communication difficult.

Location was superb as it was central to everything that we intended to have a look at. The room was exactly what we wanted, somewhere to relax after a long day on our feet and having the air con there to warm us up was great. The bed was comfortable and let us recuperate after a few long days exploring Melbourne.

The couch was probably the only thing that did let the room down, it was quite low and not the most comfortable but it did the job. The lack of somewhere to put the rubbish on our way out each day was the only other thing but the receptionist was lovely and got rid of it for us anyway.

The location was fantastic as we were in the centre of Melbourne and so close to everything. We were pleasantly surprissed as we had originally booked a studio room and were upgraded to a one bedroom apartment. The room was comfortable enough and bright and airy as we were able to open the windows to let fresh air in. The bed was very comfortable and there was plenty of space in the bedroom and wardrobe for hanging your clothes. Staff very friendly and only to pleased to help. There is an elevator and also the option to use stairs as well.

There was only one bedside table and one bedside lamp. The images on line did not quite match the room. The bathroom lighting was quite dim even with 2 lights on. We thought we would have had a table with 2 chairs but there was only a desk table as soon as you walk in the door with one chair so we had to sit on the couch to eat and the loungeroom space was quite pokey with a 2 seater lounge, a big coffee table then TV and not much room to move around with the kitchenette behind the lounge. The dishwasher was not working and one of the electrical switches had a crack in it and the tap to the sink was quite loose.

Staff were so accommodating and friendly. Room was enormous, and with the terrace overlooking Collins St, it was even more special. Parking was a breeze, and with the hotel validation, was very affordable. Nice hot shower, comfy beds, two good tvs. Plenty of linen, milk in the fridge. Lots of toiletries, tea/coffee etc. Well equipped kitchen and large fridge. Air con heated the whole apartment. Excellent location with safe and secure after hours access. Have already booked to come again in August 😄

A little noisy, being so close to the trams and a busy main street. No curtain in second bedroom made for a bright overnight and morning. No frypan that worked with the induction cooktop.

The suite I stayed in was very spacious and set back from the street, so relatively quiet for the CBD. Very conveniently located near everything I did, such as an easy walk to the MCG for the Saturday night match. The hotel entrance is almost directly opposite the Regent Theatre, which was a useful landmark to help find the place late at night. The bed was very comfortable and the shower was good and hot.

The curtains in the bedroom still let in some light, despite being maximally drawn. I requested a late check-out during the check-in process and was told I could stay till 12 midday. However, the room service was not informed by the desk and were wanting to make up the room at 11am🤔.

Convenience of a central location in the heart of Melbourne for the purpose of attending an official function at Federation Square. I flew in from the NT without sleeping for 27 hrs. and it gave me the opportunity to have 4 hrs. sleep before attending my function, then going out for dinner afterwards with my Wife. We will be definitely visiting again. Thank you

Nothing. The experience was perfect for this occasion. Rendezvous with my Wife after being away from home for 4 weeks on business, reconnecting with colleagues to share experiences then going out for a night on the town afterwards......what's not to like about this!? Loved every minute of it. Thank you for accommodating me on short notice with a very reasonable room rate for my day stay (booked after my initial night stay)

Location is excellent. Right in the central city. The parking is $17 per night so you need to factor that in, however for 3 days parking it would have been $255 otherwise so that is a really good saving over any other city parking. You do have to get the info from the staff about the carpark.

There is no vent in the bathroom and the water from the shower gets out of the shower area. The carpet beside the kitchen tiles was just a little frayed. Otherwise all good.

We liked the location, easy access to everything we were interested in. Museum, Theater, Victoria Market, Cafe's and Dinning out (even though we had a great fully equipped kitchenett in our studio. Super friendly staff. Public transport is just out you door. Even though you are in the heart of the CBD it's very quiet. We/l will be staying here again for sure.

Only a small thing we would have preferred, an extra towel for when you're washing your hair but in saying this the staff were accommodating when we asked for an extra. I found the pillows weren't very comfortable but I made do.

Faultless location. If you're planning to spend time in the CBD, you'd be hard pressed to find a better position. Next to town hall, close to popular restaurants and bars. My room was well appointed, very high ceilings, spacious sitting area and kitchen and a huge separate bedroom. The building is old, possibly heritage, and it certainly adds to the charm.

The only 2 things I can mention here is that the bathroom does feel very dated (but it was clean), and the room could do with a well positioned front mirror. The only full body mirror was behind the closet door, so it's a bit awkward when you are getting dressed.