Easy to get to, so close to everything. The rooms were big enough for our family of 5 and we ordered 2x cots and they put cute little quest teddies in for my twins. Just nice little touches that made our stay so comfortable. The room was nice for the 3 girls under 3, not to many hazards. We chose to stay here as I was doing the Melbourne marathon and it was a nice easy walk to get to start line.

The only thing was trying to get the pram in from the car park, but worst case if you couldn’t lift it up the two stairs you could walk around to the front entrance from the car park anyways.

The staff were extremely welcoming and kind. We were upgraded to a twin room upon arrival, which was a fantastic surprise. The rooms were spacious and clean. Beds were comfortable, and sheets were crisp and clean.

Unfortunately, on our first morning on a Saturday, we were woken up early 7:00-7:30am to the sound of construction workers breaking concrete right outside our bedroom balconies. It continued until late lunch. We could not escape the sound even after leaving the hotel. Thankfully, Sunday was much more peaceful with a swift Monday checkout once the racket returned. We understand that such things are not in the control of Quest and still very much looking forward to our next visit.

Staff at front desk were so accommodating nothing was any trouble. The location was perfect for proximity to our meetings.

I called prior to our stay to say that our flight landed at 5.20 am and if we came directly from airport could we leave our bags before check in, we were advised yes but when we arrived concierge was closed and we couldn't access until 7 am. It would have been good if we had known this as we could have gone somewhere for 1.5 hours straight from airport rather than wasting money on an Uber to Quest only to leave again looking for an open cafe to sit and wait . However the concierge was so accommodating when we came back she was lovely to us.

Fab location. Chosen for the proximity to the Taylor Swift concert at the MCG. Kind of pricy because we were barely there. Prob should have just got a hotel room. Didn’t need kitchen and laundry facilities. It was very quiet - the quietest room I have ever had in Melbourne. Great restaurant below. Really close to crown casino and restaurants. Easy walk to flinders and shopping. Or to arts precinct and then down to the tram to st Kilda if you want the beach or shopping at Chapel st. Rollaway bed provided at $50 extra a night. It was set up and comfy. So $370 a night for a mum and 2 daughters.

Given a room. Wrong room and key. It was super busy at check in and the reception team were really pleasant and friendly so only a little mistake. Given a room on the first floor so pretty dark and no view. But hey we weren’t there much. They happily store your luggage which is great.

Nice sized apartment with small balcony. Comfy bed. Good location for Southbank. USB ports. Towels/toiletries/tea & coffee replenished daily if required. Large 'living' area. Secure luggage storage. We took advantage of the extra hour allowed for check out.

We arrived well before check-in time & were told room may be ready before & that we would get a call/text if that was the case. We received no call/text, but when we went to check in the room was ready & maybe had been ready for some time. We'd have appreciated getting the room earlier, we'd been travelling nearly 30 hours.

Staff were 😃. Facility was very clean. Would stay again for sure . Loved that I was able to use the balcony for a smoke.

Not enough condiments eg: sugar and milk. The shower over the bath is dangerous eg: a fall waiting to happen. Very slippery when getting out. The hand rail was too far away. Had to put a towel down in the bath to stop myself from slipping. I think we should have had 2 towels each. I stubbed my toe on the raised bit under the balcony door..far too high.

During my booking requests I mentioned we were staying there for my daughters 16th Birthday, and on checking in they advised they had given us an upgrade. When we got to our room there was a birthday card for her and a couple of packs of Tim Tams, it was a really nice touch. The staff were lovely and attentive, the hotel was in a great location, the apartment was lovely, clean and large. I would stay again!

Nothing, maybe a better view but we were very happy!

We stayed in the one bedroom apartment and it was great. The apartment is very spacious in the bedroom and the main area. We had our almost 2-year-old with us and it was plenty of room for a cot next to the bed without being squashed. Bathroom was very big too and a washer and dryer were in there which was great. Location wasn't too bad about a 13 minute walk to Southbank area. At least it was a quiet street. Right near the art centre. When you add breakfast it's actually at the cafe next door which is handy and was very nice the next morning. We only stayed overnight but we would definitely be back.

Stayed in 2 bedroom apartment which included an extra roll away bed (which was needed) for no extra charge! Very spacious living/dining area and large kitchen which was great for 5 people.

The ensuite bathroom was quite small & the shower leaked water all over the floor every time someone had a shower. So much so that it had already rotted the bottom of the cupboard and would pool all out around the toilet as well. Very poor & needs fixing properly, not just a patch-up of the bottom of the cupboard (which looks like has already happened once or twice).

We loved the location of Quest Southbank, close to everything we could need in walking distance. The room was clean, tidy and great to have a little kitchen and fridge. The staff were so friendly, welcoming and happy to help or answer questions.

The bed was a bit uncomfortable and being on the 9th floor, the rooms were freezing at night it felt like the breeze was coming through the windows and couldn't get warm.